Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 68601 | RS SHL | 9 | 2024 | 10-09-2024 | 98.18% | 99% | 97% | 100% | 96.95% | 100% | 98.7% | 100% | 97.81% | 84.21% | 95.24% | 100% | 0 |
| 68602 | RS Umum Al-Irsyad Surabaya | 9 | 2024 | 10-10-2024 | 90.94% | 97% | 100% | 0% | 87.82% | 3.67% | 61.82% | 100% | 83.67% | 88.17% | 100% | 100% | 0 |
| 68603 | RS Umum Ibunda | 9 | 2024 | 10-07-2024 | 86.08% | 100% | 100% | 100% | 82.47% | 0% | 84.52% | 100% | 86.39% | 86.05% | 100% | 82.61% | 0 |
| 68604 | RS Insan Permata | 9 | 2024 | 10-09-2024 | 91.7% | 97% | 100% | % | 87.68% | 4.2% | 80.5% | 100% | 99.22% | 95.5% | 100% | 100% | 0 |
| 68605 | RS Krakatau Medika | 9 | 2024 | 10-10-2024 | 98% | 100% | 100% | 0% | 99.29% | 0% | 68.33% | 100% | 100% | 93% | 100% | 100% | 0 |
| 68606 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 9 | 2024 | 10-08-2024 | 94% | 92% | 99.99% | 100% | 99.98% | 0% | 99.65% | 100% | 37.06% | 73.7% | 89.89% | 100% | 0 |
| 68607 | RS Umum Daerah Dr. Adjidarmo | 9 | 2024 | 10-05-2024 | 89.04% | 98% | 96.72% | 100% | 62.72% | 1.33% | 96.68% | 96.12% | 91.47% | 96.35% | 100% | 0% | 0 |
| 68608 | RS Umum Daerah dr. Drajat Prawiranegara | 9 | 2024 | 10-08-2024 | 94.39% | 100% | 99.96% | 100% | 72.71% | 2.86% | 99.64% | 75.24% | 96.31% | 88.76% | 99.84% | 100% | 0 |
| 68609 | RS Murni Teguh Ciledug | 9 | 2024 | 10-04-2024 | 97% | 100% | 97% | 100% | 97.44% | 15.83% | 66.67% | 100% | 100% | 86.67% | 100% | 100% | 0 |
| 68610 | RS Umum Siloam Hospitals Surabaya | 9 | 2024 | 10-09-2024 | 99.59% | 100% | 100% | 0% | 84.52% | 2.59% | 71.61% | 100% | 97.25% | 100% | 100% | 100% | 0 |
| 68611 | RS Bunda Sejati | 9 | 2024 | 10-10-2024 | 97.5% | 100% | 100% | 100% | 90.8% | 100% | 73.6% | 100% | 100% | 58.46% | 100% | 100% | 0 |
| 68612 | RS Ibu dan Anak Kendangsari Surabaya | 9 | 2024 | 10-10-2024 | 88.14% | 100% | 100% | 100% | 77.15% | 5.56% | 77.14% | 100% | 100% | 100% | 100% | 100% | 0 |
| 68613 | RS Kartini | 9 | 2024 | 10-09-2024 | 92% | 100% | 91.48% | 97.78% | 91.36% | 0.88% | 83.27% | 100% | 100% | 82.84% | 100% | 100% | 0 |
| 68614 | RS Ibu dan Anak Karunia Bunda | 9 | 2024 | 10-03-2024 | 90.13% | 88% | 96.77% | 100% | 91.33% | 5% | 80.65% | 100% | 87.22% | 83.33% | 100% | 100% | 0 |
| 68615 | RS Ibu dan Anak Bunda Sejahtera | 9 | 2024 | 10-07-2024 | 99.42% | 100% | 100% | 0% | 83.63% | 1.22% | 66.22% | 100% | 97.37% | 84.91% | 100% | 100% | 0 |
| 68616 | RS Ibu dan Anak Graha Medika | 9 | 2024 | 10-09-2024 | 98.5% | 100% | 100% | 85.71% | 93.26% | 3.23% | 79.82% | 100% | 83.15% | 100% | 100% | 100% | 0 |
| 68617 | RS Umum Era Medika | 9 | 2024 | 10-09-2024 | 97.5% | 96% | 100% | 100% | 67.72% | 0% | 63.33% | 100% | 95.45% | 84.16% | 100% | 100% | 0 |
| 68618 | RS Umum Daerah Dr. Iskak Tulungagung | 9 | 2024 | 10-10-2024 | 61.88% | 74% | 98.99% | 7.14% | 62.1% | 4.53% | 85.4% | 100% | 92.41% | 92.03% | 99.95% | 100% | 0 |
| 68619 | RS Umum Daerah Saras Adyatma | 9 | 2024 | 10-10-2024 | 95.5% | 100% | 100% | 0% | 0% | 0% | 97.65% | 100% | 92.07% | 0% | 100% | 0% | 0 |
| 68620 | RS Umum H. A. Zaky Djunaid | 9 | 2024 | 10-08-2024 | 96.61% | 100% | 99.51% | 100% | 93.7% | 0% | 84.71% | 100% | 100% | 95% | 100% | 100% | 0 |
| 68621 | RS Umum Daerah Kardinah | 9 | 2024 | 10-07-2024 | 86.5% | 85% | 100% | 42.86% | 82.29% | 6.43% | 91.03% | 100% | 87.17% | 79.07% | 100% | 100% | 0 |
| 68622 | RS Umum Muslimat Ponorogo | 9 | 2024 | 10-09-2024 | 86.31% | 93% | 100% | 100% | 79.64% | 5.43% | 78.76% | 100% | 96.1% | 100% | 100% | 100% | 0 |
| 68623 | RS Umum Permata Husada | 9 | 2024 | 10-07-2024 | 86.09% | 85% | 100% | 0% | 78.01% | 100% | 42.48% | 100% | 100% | 100% | 100% | 100% | 0 |
| 68624 | RS Umum Islam Kustati | 9 | 2024 | 10-07-2024 | 82.71% | 92% | 94.54% | 100% | 59.93% | 1.66% | 70.98% | 98.64% | 62% | 87.5% | 95.34% | 100% | 0 |
| 68625 | RS Umum Pura Raharja Medika | 9 | 2024 | 10-09-2024 | 86% | 99% | 100% | % | 99.78% | 0% | 40.73% | 72.73% | 100% | 61.54% | 83.02% | 100% | 0 |
| 68626 | RS Khusus Ibu dan Anak Kahyangan | 9 | 2024 | 10-04-2024 | 99.26% | 100% | 100% | 100% | 83.08% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 68627 | RS Umum Triharsi | 9 | 2024 | 10-10-2024 | 97.5% | 100% | 100% | 80% | 100% | 6.5% | 92.19% | 100% | 93.91% | 100% | 100% | 100% | 0 |
| 68628 | RS Umum Daerah dr. Soedomo Trenggalek | 9 | 2024 | 10-08-2024 | 78.79% | 93% | 99.71% | 100% | 64.07% | 1.44% | 97.69% | 100% | 100% | 100% | 96.72% | 100% | 0 |
| 68629 | RS Orthopedi Prof. Dr. R. Soeharso | 9 | 2024 | 10-07-2024 | 98.41% | 100% | 100% | 0% | 79.64% | 0.63% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 68630 | RS Umum Darmayu Ponorogo | 9 | 2024 | 10-08-2024 | 92.65% | 90% | 98.54% | 100% | 80.9% | 4.96% | 79.69% | 100% | 98.48% | 91.67% | 100% | 100% | 0 |
| 68631 | RS PKU Muhammadiyah Surakarta | 9 | 2024 | 10-10-2024 | 81.56% | 73% | 100% | 0% | 93.94% | 0.58% | 73.82% | 100% | 99.54% | 90.32% | 100% | 100% | 0 |
| 68632 | RS Umum Daerah Ibu Fatmawati Soekarno | 9 | 2024 | 10-05-2024 | 89.98% | 99% | 100% | 100% | 96.94% | 0.43% | 98.95% | 100% | 99.99% | 100% | 100% | 100% | 0 |
| 68633 | RS Ibu dan Anak Kasih Ibu Tegal | 9 | 2024 | 10-10-2024 | 100% | 84% | 100% | 100% | 98.08% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0 |
| 68634 | RS Umum Queen Latifa | 9 | 2024 | 10-10-2024 | 94.3% | 100% | 97.41% | 100% | 70.4% | 0% | 50.78% | 100% | 99.98% | 75% | 88.89% | 100% | 0 |
| 68635 | RS Umum Tk. IV Tegal | 9 | 2024 | 01-01-1970 | 92.5% | 95% | 95% | 100% | 85% | 0% | 90% | 100% | 90% | 100% | 90% | 80% | 0 |
| 68636 | RS Umum Daerah Wates | 9 | 2024 | 10-08-2024 | 88.07% | 99% | 95.26% | 100% | 86.51% | % | 89.56% | 100% | 89.71% | 100% | 100% | 100% | 0 |
| 68637 | RS Griya Waluya | 9 | 2024 | 10-10-2024 | 95% | 100% | 100% | % | 100% | % | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 68638 | RS Umum Griya Mahardika Yogyakarta | 9 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 8.33% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 68639 | RS Umum ARO | 9 | 2024 | 10-10-2024 | 91.34% | 100% | 100% | 87.5% | 90.31% | 3.75% | 91.24% | 100% | 89.75% | 82.61% | 100% | 100% | 0 |
| 68640 | RS Umum Daerah Wonosari | 9 | 2024 | 10-10-2024 | 96.8% | 99% | 98.18% | 0% | 49.42% | 2.25% | 98.46% | 97.91% | 100% | 100% | 94.94% | 100% | 0 |
| 68641 | RS Ibu dan Anak HST | 9 | 2024 | 10-10-2024 | 98.5% | 99% | 100% | 100% | 97.06% | 0% | 97.38% | 100% | 99.55% | 30.77% | 100% | 0% | 0 |
| 68642 | RS Bedah Adelia | 9 | 2024 | 10-09-2024 | 89.5% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 68643 | RS Universitas Islam Indonesia | 9 | 2024 | 10-09-2024 | 99% | 96% | 99.88% | 82.35% | 50.48% | 17.86% | 45.08% | 100% | 90.64% | 85.59% | 100% | 100% | 0 |
| 68644 | RS Umum Nur Rohmah | 9 | 2024 | 10-08-2024 | 93.12% | 100% | 100% | 100% | 97.9% | 2.78% | 94.47% | 100% | 91.45% | 87.18% | 100% | 0% | 0 |
| 68645 | RS Yasyfin Darussalam Gontor | 9 | 2024 | 10-09-2024 | 85.98% | 95% | 100% | % | 100% | 0% | 42.31% | 100% | 100% | 100% | 100% | 100% | 0 |
| 68646 | RS Umum Budi Asih Trenggalek | 9 | 2024 | 10-09-2024 | 90.91% | 93% | 94.08% | % | 72.77% | % | 85.71% | 100% | 87.16% | 100% | 95.45% | 0% | 0 |
| 68647 | RS Umum Pusat Surakarta | 9 | 2024 | 10-02-2024 | 90.93% | 100% | 99.88% | 100% | 79.95% | 2.53% | 90.42% | 100% | 99.55% | 90% | 100% | 100% | 0 |
| 68648 | RS Rajawali Citra | 9 | 2024 | 10-09-2024 | 98% | 100% | 99.8% | 0% | 80.67% | 0% | 77.18% | 100% | 88.37% | 91.86% | 100% | 86.36% | 0 |
| 68649 | RS Umum Panti Waluyo | 9 | 2024 | 10-08-2024 | 100% | 100% | 100% | 100% | 95.28% | 1.14% | 97.82% | 100% | 100% | 94.12% | 100% | 100% | 0 |
| 68650 | RS Umum Islam Orpeha | 9 | 2024 | 10-10-2024 | 98.35% | 100% | 100% | 100% | 43.73% | 2.13% | 71.48% | 95.83% | 100% | 100% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.