Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 70001 | RS Ibu dan Anak Azalia | 9 | 2024 | 10-04-2024 | 100% | 100% | 100% | 100% | 92.39% | 0% | 100% | 50% | 100% | 100% | 100% | 100% | 0 |
| 70002 | RS Umum Advent Medan | 9 | 2024 | 10-10-2024 | 76% | 80% | 100% | 0% | 84.13% | 4.29% | 71.2% | 100% | 85.87% | 100% | 100% | 95% | 0 |
| 70003 | RS Umum Mufid | 9 | 2024 | 01-01-1970 | 88% | 100% | 100% | 100% | 80% | 3.05% | 87.18% | 100% | 87.49% | 100% | 100% | 100% | 0 |
| 70004 | RS Umum Sint Lucia | 9 | 2024 | 10-08-2024 | 100% | 100% | 100% | 100% | 85.51% | 0% | 87.5% | 96.3% | 79.29% | 100% | 100% | 80% | 0 |
| 70005 | RS Umum Daerah Batu Bara | 9 | 2024 | 01-01-1970 | 90% | 85% | 70% | 80% | 60% | 80% | 80% | 90% | 75% | 80% | 75% | 70% | 0 |
| 70006 | RS Umum HKBP Balige | 9 | 2024 | 10-10-2024 | 95.45% | 94% | 100% | 89.8% | 77.05% | 11.11% | 94.52% | 100% | 97.31% | 95.68% | 100% | 90.91% | 0 |
| 70007 | RS Umum Daerah Pidie Jaya | 9 | 2024 | 10-11-2024 | 92.75% | 93% | 100% | 100% | 87.94% | 0% | 98.27% | 100% | 100% | 92.77% | 100% | 100% | 0 |
| 70008 | RS Umum Delia | 9 | 2024 | 10-08-2024 | 100% | 100% | 100% | 0% | 98.24% | 0% | 100% | 100% | 100% | 90% | 100% | 0% | 0 |
| 70009 | RS Umum Sri Pamela | 9 | 2024 | 10-10-2024 | 89.71% | 99% | 100% | 0% | 79.37% | 0% | 93.27% | 100% | 97.8% | 84% | 100% | 100% | 0 |
| 70010 | RS Umum Daerah TGK. Abdullah Syafii Beureuneun | 9 | 2024 | 10-08-2024 | 72.49% | 84% | 97.71% | 100% | 75.86% | 0% | 97.92% | 100% | 77% | 90.26% | 89.67% | 100% | 0 |
| 70011 | RS Umum Daerah Dr. Zainoel Abidin | 9 | 2024 | 10-10-2024 | 93.58% | 90% | 95.85% | 70% | 91% | 1.75% | 90.91% | 95.18% | 89.92% | 86.67% | 96.64% | 100% | 0 |
| 70012 | RS Ibu dan Anak Mina Husada | 9 | 2024 | 10-04-2024 | 99% | 99% | 96.35% | 100% | 93.33% | 100% | 100% | 83.33% | 97.5% | 100% | 100% | 100% | 0 |
| 70013 | RS Sapta Medika | 9 | 2024 | 10-09-2024 | 97.54% | 92% | 100% | 97.14% | 54.91% | 0% | 91.42% | 100% | 83.57% | 62.5% | 93.18% | 100% | 0 |
| 70014 | RS Umum Daerah Porsea | 9 | 2024 | 10-09-2024 | 95.35% | 84% | 100% | 40% | 88.4% | 6.67% | 83.45% | 100% | 85.37% | 87.78% | 100% | 100% | 0 |
| 70015 | RS Umum Daerah Dolok Sanggul | 9 | 2024 | 11-08-2024 | 86% | 100% | 100% | 81.82% | 91.67% | 3.33% | 90.38% | 85.71% | 96.91% | 100% | 100% | 100% | 0 |
| 70016 | RS Umum Murni Teguh Methodist Susanna Wesley | 9 | 2024 | 10-09-2024 | 85.46% | 99% | 99.78% | 0% | 51.54% | 14.42% | 39.63% | 100% | 100% | 85.06% | 100% | 100% | 0 |
| 70017 | RS Tk. II Iskandar Muda Banda Aceh | 9 | 2024 | 10-10-2024 | 85% | 86% | 98.35% | 91.67% | 93.14% | 0.65% | 86.69% | 100% | 99.07% | 89.19% | 99.78% | 80% | 0 |
| 70018 | RS Umum Daerah TGK Chik Ditiro Sigli | 9 | 2024 | 11-06-2024 | 86.86% | 84% | 85.71% | 87.5% | 40.11% | 0% | 99.01% | 85.71% | 89.22% | 90% | 85.37% | 82.35% | 0 |
| 70019 | RS Umum Daerah Dr. H. Kumpulan Pane | 9 | 2024 | 10-08-2024 | 85.52% | 34% | 100% | 100% | 97.56% | 0% | 98.33% | 100% | 98.44% | 93.33% | 100% | 0% | 0 |
| 70020 | RS Umum Daerah Drs. H. Amri Tambunan | 9 | 2024 | 10-05-2024 | 92.34% | 100% | 100% | 0% | 42.63% | 3.09% | 78.83% | 86.46% | 98.83% | 100% | 100% | 100% | 0 |
| 70021 | RS Umum Wampu Norita | 9 | 2024 | 10-10-2024 | 92.5% | 100% | 100% | 100% | 83.33% | 0% | 62.5% | 100% | 97.54% | 100% | 100% | 100% | 0 |
| 70022 | RS Umum Daerah Alimuddin Umar | 9 | 2024 | 10-10-2024 | 86.31% | 97% | 100% | 100% | 81.55% | 0% | 96.36% | 100% | 91.14% | 100% | 100% | 100% | 0 |
| 70023 | RS Santa Elisabeth Sei Lekop | 9 | 2024 | 11-07-2024 | 87.55% | 100% | 100% | 80.46% | 80.28% | 2% | 79.67% | 92.38% | 80.65% | 80.61% | 100% | 90% | 0 |
| 70024 | RS Hj. Bunda Halimah | 9 | 2024 | 10-10-2024 | 87.5% | 90% | 100% | 82.35% | 88.33% | 0.93% | 83.61% | 98.04% | 91.64% | 88.66% | 100% | 100% | 0 |
| 70025 | RS Umum Daerah Zainal Abidin Pagar Alam | 9 | 2024 | 10-04-2024 | 91.09% | 100% | 100% | 100% | 86.36% | 0% | 100% | 100% | 90.38% | 100% | 100% | 100% | 0 |
| 70026 | RS Umum Daerah Kepulauan Seribu | 9 | 2024 | 10-01-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 98.5% | 100% | 100% | 100% | 0 |
| 70027 | RSUP Fatmawati | 9 | 2024 | 10-09-2024 | 78.13% | 87% | 100% | 0% | 55.04% | 1.94% | 62.96% | 100% | 90.48% | 100% | 100% | 100% | 0 |
| 70028 | RS Umum Haji Kamino | 9 | 2024 | 10-07-2024 | 92.31% | 100% | 100% | 100% | 95.98% | 0% | 96.43% | 100% | 100% | 100% | 100% | 100% | 0 |
| 70029 | RS Umum Daerah Dr H Abdul Moeloek | 9 | 2024 | 10-10-2024 | 85.83% | 91% | 97.43% | 33.33% | 20.23% | 4.96% | 75.38% | 100% | 99.8% | 97.5% | 89.8% | 100% | 0 |
| 70030 | RS Ibu dan Anak Frisdhy Angel | 9 | 2024 | 10-10-2024 | 92.5% | 100% | 100% | 0% | 67.44% | 0% | 90.67% | 100% | 100% | 88.24% | 100% | 0% | 0 |
| 70031 | RS Griya Medika Dompet Dhuafa | 9 | 2024 | - | 98% | 95% | 93% | 100% | 100% | 0% | 83.33% | 100% | 100% | 100% | 98% | 100% | 0 |
| 70032 | RS Umum Soedarsono Darmosoewito | 9 | 2024 | 10-10-2024 | 100% | 100% | 100% | 0% | 89.58% | 0% | 80.63% | 100% | 95.49% | 100% | 100% | 100% | 0 |
| 70033 | RS Umum Awal Bros Batam | 9 | 2024 | 10-04-2024 | 90% | 100% | 100% | 100% | 92.11% | 0% | 80% | 100% | 100% | 100% | 100% | 100% | 0 |
| 70034 | RS Umum Daerah Embung Fatimah Kota Batam | 9 | 2024 | 10-07-2024 | 63.2% | 86% | 100% | 0% | 77.27% | 19.75% | 95.29% | 100% | 85.25% | 0% | 100% | 100% | 0 |
| 70035 | RS Umum Penawar Medika | 9 | 2024 | 10-03-2024 | 88% | 89% | 89.06% | 0% | 92.97% | 0% | 93.75% | 100% | 94.53% | 95.31% | 89.06% | 100% | 0 |
| 70036 | RS Umum Daerah Raja Ahmad Tabib | 9 | 2024 | 10-08-2024 | 88.17% | 100% | 100% | 100% | 63.03% | 0% | 85.25% | 100% | 100% | 88.57% | 100% | 100% | 0 |
| 70037 | RS Umum Daerah Tanjung Batu Kundur | 9 | 2024 | 10-10-2024 | 76.77% | 77% | 100% | 0% | 100% | 0% | 100% | 100% | 97.98% | 0% | 100% | 100% | 0 |
| 70038 | RS Umum Daerah Kota Tanjung Pinang | 9 | 2024 | 01-01-1970 | 86% | 100% | 100% | 0% | 100% | 0% | 80.73% | 98.53% | 99.96% | 100% | 100% | 100% | 0 |
| 70039 | RS Ibu dan Anak Bunda | 9 | 2024 | 10-10-2024 | 94.12% | 100% | 100% | 60% | 94.55% | 26.09% | 97.76% | 100% | 96.64% | 95.57% | 100% | 90% | 0 |
| 70040 | Rumkital dr. Midiyato Suratani | 9 | 2024 | 10-09-2024 | 80% | 83% | 100% | 100% | 97.77% | 1.73% | 83.01% | 100% | 6.65% | 80% | 100% | 93.33% | 0 |
| 70041 | RS Umum Mutiara Bunda | 9 | 2024 | 10-03-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 97.24% | 100% | 100% | 0 |
| 70042 | RS Medika Insani | 9 | 2024 | 10-10-2024 | 89.84% | 87% | 91.76% | 100% | 57.49% | 13.79% | 29.29% | 100% | 85.09% | 80% | 68.24% | 100% | 0 |
| 70043 | RS Umum Daerah Tarempa | 9 | 2024 | 10-10-2024 | 80% | 86% | 85% | 81.25% | 100% | 4.17% | 89.87% | 60% | 100% | 100% | 79.59% | 100% | 0 |
| 70044 | RS Umum Daerah Menggala Tulang Bawang | 9 | 2024 | 10-10-2024 | 82% | 81% | 100% | 100% | 93.83% | 6.94% | 98.35% | 100% | 98.35% | 90.38% | 95.24% | 0% | 0 |
| 70045 | RS Bhayangkara Batam Polda Kepri | 9 | 2024 | 10-04-2024 | 91.02% | 100% | 100% | 100% | 100% | 2% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 70046 | RS Ibu dan Anak Kasih Sayang Ibu | 9 | 2024 | 10-04-2024 | 80.83% | 94% | 100% | 100% | 97.28% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 70047 | RS Umum Mitra Mulia Husada | 9 | 2024 | 10-02-2024 | 91% | 100% | 100% | 100% | 85% | 2% | 83% | 100% | 88% | 81% | 100% | 100% | 0 |
| 70048 | RS Khusus Bedah THT Yayasan Yurino | 9 | 2024 | 10-08-2024 | 100% | 100% | 100% | 0% | 90% | 0% | 100% | 0% | 95% | 100% | 100% | 100% | 0 |
| 70049 | RS Umum Islam Asy-Syifaa Bandar Jaya | 9 | 2024 | 10-08-2024 | 89.31% | 90% | 99.93% | 100% | 76.6% | 7.41% | 40.85% | 98.08% | 92.23% | 80% | 100% | 100% | 0 |
| 70050 | RS Umum Prikasih | 9 | 2024 | 10-07-2024 | 88% | 100% | 100% | 20% | 51.28% | 19.87% | 75.17% | 100% | 98.52% | 88.89% | 99.61% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.