Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 70101 | RS Umum Daerah dr. H. Marsidi Judono | 9 | 2024 | 10-10-2024 | 86.5% | 97% | 97.92% | 0% | 75.34% | 0.49% | 100% | 100% | 0% | 80% | 98% | 100% | 0 |
| 70102 | RS Umum Harapan Bunda Batam | 9 | 2024 | 10-10-2024 | 95.13% | 100% | 100% | 100% | 97.08% | 0% | 58.56% | 98.08% | 81.37% | 87.5% | 100% | 100% | 0 |
| 70103 | RS Umum Almah | 9 | 2024 | 10-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 91.67% | 0% | 100% | 100% | 100% | 0% | 0 |
| 70104 | RS Natar Medika | 9 | 2024 | 10-10-2024 | 90.85% | 100% | 100% | 81.82% | 92.81% | 0% | 88.74% | 100% | 99.2% | 100% | 100% | 100% | 0 |
| 70105 | RS Utama | 9 | 2024 | 10-10-2024 | 94.53% | 94% | 90.91% | 100% | 92.96% | 0% | 100% | 100% | 0% | 91.67% | 100% | 100% | 0 |
| 70106 | RS Umum Bumi Waras | 9 | 2024 | 10-10-2024 | 82.5% | 92% | 100% | 0% | 58.33% | 0% | 79.46% | 100% | 93.33% | 60.71% | 92.51% | 70% | 0 |
| 70107 | RS Umum Arsani | 9 | 2024 | 10-04-2024 | 97.5% | 95% | 100% | 96.67% | 97.71% | 0% | 100% | 92.21% | 99.92% | 98.54% | 100% | 100% | 0 |
| 70108 | RS Gunung Manik | 9 | 2024 | 10-09-2024 | 100% | 100% | 100% | 0% | 90.62% | 0% | 94.44% | 100% | 100% | 100% | 100% | 0% | 0 |
| 70109 | RS Umum Aka Medika Sribhawono | 9 | 2024 | 10-10-2024 | 92.23% | 100% | 100% | 100% | 77.35% | 0% | 77.13% | 100% | 88.89% | 61.54% | 100% | 100% | 0 |
| 70110 | RS Umum Daerah Sejiran Setason | 9 | 2024 | 10-10-2024 | 82.05% | 78% | 100% | 100% | 100% | 100% | 100% | 100% | 70.15% | 0% | 100% | 0% | 0 |
| 70111 | RS Khusus Mata Permana Sari | 9 | 2024 | 10-05-2024 | 97.03% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 0 |
| 70112 | RS Umum Daerah Drs. H. Abu Hanifah | 9 | 2024 | 10-10-2024 | 74.5% | 86% | 100% | 100% | 94% | 0% | 100% | 100% | 100% | 84% | 100% | 100% | 0 |
| 70113 | RS Umum Advent Bandar Lampung | 9 | 2024 | 10-11-2024 | 92.91% | 100% | 99.54% | 100% | 81.38% | 3.97% | 68.01% | 100% | 99.64% | 83.08% | 99.67% | 85% | 0 |
| 70114 | RS Ibu dan Anak Bunda Asy Syifa | 9 | 2024 | 10-07-2024 | 94.29% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 96.93% | 100% | 100% | 100% | 0 |
| 70115 | RS Belleza Kedaton Bandar Lampung | 9 | 2024 | 10-09-2024 | 100% | 100% | 79.04% | 100% | 77.75% | 3.23% | 90.95% | 100% | 64.26% | 56.25% | 96.39% | 76.83% | 0 |
| 70116 | RS Ibu dan Anak Santa Anna | 9 | 2024 | 10-08-2024 | 85.88% | 98% | 100% | 0% | 81.07% | 0% | 45.55% | 100% | 75.75% | 86.67% | 100% | 100% | 0 |
| 70117 | RS Mata Lampung Eye Center (LEC) | 9 | 2024 | 10-07-2024 | 94% | 98% | 95% | 0% | 96% | 0.5% | 90.5% | 0% | 100% | 100% | 100% | 100% | 0 |
| 70118 | RS Siti Khodijah | 9 | 2024 | 10-10-2024 | 86% | 100% | 100% | 83.33% | 77.09% | 6.98% | 86.93% | 100% | 86.77% | 80% | 100% | 100% | 0 |
| 70119 | RS Hermina Lampung | 9 | 2024 | 10-07-2024 | 93.17% | 93% | 100% | 100% | 85.64% | 3.59% | 80.71% | 100% | 85.64% | 100% | 100% | 100% | 0 |
| 70120 | RS Airan Raya | 9 | 2024 | 10-05-2024 | 89% | 99% | 100% | 0% | 89.83% | 1.88% | 73.81% | 100% | 91.3% | 89.9% | 98.55% | 100% | 0 |
| 70121 | RS Budi Medika | 9 | 2024 | 01-01-1970 | 83% | 94% | 100% | 0% | 80.8% | 0.72% | 81.33% | 100% | 89.6% | 78% | 97.56% | 100% | 0 |
| 70122 | RS Ibu dan Anak Puri Betik Hati | 9 | 2024 | 10-04-2024 | 94.17% | 94% | 99.69% | 100% | 73.49% | 0% | 85.5% | 100% | 85.22% | 100% | 100% | 100% | 0 |
| 70123 | RS Umum Daerah Ahmad Yani Metro | 9 | 2024 | 10-10-2024 | 97.21% | 95% | 99.81% | 0% | 69.35% | 0% | 94.88% | 99.04% | 90.14% | 100% | 100% | 100% | 0 |
| 70124 | RS Umum Daerah Sukadana | 9 | 2024 | 10-10-2024 | 94.5% | 100% | 100% | 100% | 54.34% | 0% | 100% | 100% | 97.29% | 80.95% | 100% | 100% | 0 |
| 70125 | RS Ibu dan Anak Mutiara Putri | 9 | 2024 | 10-09-2024 | 93.22% | 98% | 100% | 100% | 98.86% | 0% | 86.32% | 100% | 94.44% | 100% | 100% | 0% | 0 |
| 70126 | RS Umum Muhammadiyah Metro | 9 | 2024 | 10-10-2024 | 98.88% | 100% | 100% | 0% | 98.02% | 0% | 75.94% | 97.14% | 75% | 96.43% | 100% | 100% | 0 |
| 70127 | RS Ibu dan Anak Anugerah Medical Center Metro | 9 | 2024 | 10-04-2024 | 95.5% | 100% | 100% | 100% | 85.17% | 0% | 99.34% | 100% | 98.52% | 100% | 100% | 100% | 0 |
| 70128 | RS Bhayangkara Polda Lampung | 9 | 2024 | 01-07-2026 | 100% | 99% | 100% | 100% | 93.33% | 0% | 44.44% | 100% | 97.96% | 98.99% | 100% | 100% | 0 |
| 70129 | RS Umum Permata Hati Metro | 9 | 2024 | 10-10-2024 | 92.5% | 94% | 99.2% | 90% | 96.43% | 5.38% | 100% | 100% | 100% | 100% | 97.2% | 100% | 0 |
| 70130 | RS Umum Daerah Bandar Negara Husada | 9 | 2024 | 10-10-2024 | 97.47% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 99.58% | 0% | 100% | 0% | 0 |
| 70131 | RS Ibu dan Anak Asih Kota Metro | 9 | 2024 | 10-10-2024 | 93.5% | 98% | 100% | 100% | 88.26% | 0% | 100% | 100% | 97.02% | 100% | 100% | 100% | 0 |
| 70132 | RS Umum Pertamina-Bintang Amin Lampung | 9 | 2024 | 10-05-2024 | 85% | 85% | 99.27% | 100% | 70.36% | 1.67% | 77.92% | 100% | 95% | 77.88% | 98.73% | 100% | 0 |
| 70133 | RS Azizah | 9 | 2024 | 10-10-2024 | 87.11% | 90% | 99.93% | 100% | 77.08% | 0% | 85.86% | 100% | 97.05% | 89.13% | 100% | 100% | 0 |
| 70134 | RS Umum Daerah Sumbersari Bantul | 9 | 2024 | 09-11-2024 | 76.5% | 71% | 100% | 0% | 100% | 0% | 100% | 100% | 99.52% | 75% | 100% | 0% | 0 |
| 70135 | RS Umum Islam Metro | 9 | 2024 | 10-10-2024 | 98.6% | 98% | 96% | 0% | 98.01% | 0% | 97.2% | 100% | 91.42% | 88.89% | 100% | 100% | 0 |
| 70136 | RS Jiwa dan Ketergantungan Obat Engku Haji Daud | 9 | 2024 | 10-11-2024 | 81.74% | 96% | 98.79% | 71.43% | 80.77% | 11.76% | 100% | 100% | 80.23% | 0% | 100% | 100% | 0 |
| 70137 | RS Umum Daerah Tulang Bawang Barat | 9 | 2024 | 10-09-2024 | 96.68% | 100% | 100% | 0% | 90.41% | 100% | 88.66% | 100% | 93.87% | 100% | 100% | 0% | 0 |
| 70138 | RS Umum Daerah Natuna | 9 | 2024 | 10-08-2024 | 90.86% | 95% | 91.13% | 100% | 66.92% | 0% | 96.37% | 100% | 95.2% | 100% | 70.98% | 100% | 0 |
| 70139 | RS Umum Asy-Syifa Medika | 9 | 2024 | 10-10-2024 | 95.65% | 100% | 100% | 0% | 100% | 4.35% | 86.59% | 100% | 86.81% | 100% | 100% | 100% | 0 |
| 70140 | RS Umum Daerah Batin Mangunang | 9 | 2024 | 10-10-2024 | 86% | 100% | 100% | 100% | 90.8% | 0% | 100% | 100% | 89.01% | 100% | 100% | 0% | 0 |
| 70141 | RS Umum Daerah Palmatak | 9 | 2024 | 01-01-1970 | 95.45% | 100% | 100% | 0% | 100% | 0% | 90% | 100% | 88% | 85% | 100% | 100% | 0 |
| 70142 | RS Umum Daerah Dabo Kabupaten Lingga | 9 | 2024 | 10-10-2024 | 70.34% | 90% | 100% | 100% | 86.09% | 0% | 100% | 96% | 99.62% | 0% | 100% | 0% | 0 |
| 70143 | RS Umum Daerah Ragab Begawe Caram | 9 | 2024 | 10-10-2024 | 96% | 100% | 100% | 88.89% | 24.23% | 0.62% | 93.82% | 100% | 98.38% | 92.47% | 79.07% | 100% | 0 |
| 70144 | RS Umum Daerah Encik Mariyam | 9 | 2024 | 10-10-2024 | 94.5% | 100% | 96% | 75% | 83.83% | 0% | 98.5% | 100% | 97.07% | 95.74% | 95.65% | 0% | 0 |
| 70145 | RS Ibu dan Anak Ibunda | 9 | 2024 | 10-04-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 70146 | RS Siloam Bangka | 9 | 2024 | 10-09-2024 | 95.11% | 100% | 99.05% | 80% | 54% | 0% | 78.92% | 100% | 100% | 76.47% | 100% | 96.77% | 0 |
| 70147 | RS Umum Santa Elisabeth Batam | 9 | 2024 | 10-10-2024 | 89.99% | 94% | 100% | 100% | 68.12% | 0.49% | 95.87% | 100% | 97.34% | 75% | 100% | 0% | 0 |
| 70148 | RS Ibu dan Anak Harapan Bunda | 9 | 2024 | 10-07-2024 | 92% | 100% | 100% | 100% | 98.72% | 4.35% | 98.7% | 100% | 100% | 100% | 100% | 0% | 0 |
| 70149 | RS Panti Secanti | 9 | 2024 | 10-09-2024 | 97% | 98% | 100% | 100% | 95.31% | 0% | 93.94% | 100% | 86.03% | 100% | 100% | 0% | 0 |
| 70150 | RS Badan Pengusahaan Batam | 9 | 2024 | 10-10-2024 | 85.96% | 100% | 100% | 100% | 81.23% | 0% | 94.01% | 93.01% | 89.68% | 95.24% | 100% | 100% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
