Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 70151 | RS Umum Permata Hati | 9 | 2024 | 01-01-1970 | 96.89% | 97% | 98.62% | 94.92% | 90.49% | 4.24% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 70152 | RS Umum Graha Hermine | 9 | 2024 | 10-04-2024 | 93.5% | 100% | 100% | 90.59% | 86.35% | 0% | 88.04% | 100% | 91.36% | 86.11% | 100% | 93.33% | 0 |
| 70153 | RS Ibu dan Anak Mutiara Hati | 9 | 2024 | 10-04-2024 | 100% | 100% | 100% | 100% | 93.17% | 0% | 97.46% | 100% | 100% | 89.29% | 100% | 100% | 0 |
| 70154 | RS Umum Santa Elisabeth Batam Kota | 9 | 2024 | 10-10-2024 | 86.26% | 99% | 100% | 100% | 85.58% | 0% | 96.56% | 100% | 99.71% | 80.77% | 100% | 100% | 0 |
| 70155 | RS Ibu dan Anak Griya Medika Batam | 9 | 2024 | 01-01-1970 | 92.27% | 100% | 100% | 89.47% | 83.88% | 3.23% | 86.27% | 100% | 88.81% | 81.63% | 100% | 100% | 0 |
| 70156 | RS Umum Surya Asih | 9 | 2024 | 10-07-2024 | 96% | 97% | 100% | 100% | 74.29% | 0% | 90.34% | 100% | 87.63% | 85.83% | 100% | 100% | 0 |
| 70157 | RS Umum Budi Kemuliaan Batam | 9 | 2024 | 10-07-2024 | 98.56% | 100% | 100% | 100% | 99.86% | 0.64% | 89.09% | 95.24% | 98.1% | 37.5% | 100% | 100% | 0 |
| 70158 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 9 | 2024 | 10-08-2024 | 95.1% | 100% | 100% | 100% | 87.2% | 1.44% | 86.83% | 96.77% | 100% | 45% | 100% | 100% | 0 |
| 70159 | RS Umum Imanuel Way Halim | 9 | 2024 | 01-01-1970 | 89% | 98% | 98.91% | 0% | 76.9% | 13.86% | 50.89% | 100% | 0% | 67.87% | 91.55% | 100% | 0 |
| 70160 | RS Pratama Bangka Tengah | 9 | 2024 | 10-09-2024 | 73.54% | 87% | 100% | 0% | 97.54% | 0% | 96.43% | 100% | 90.94% | 100% | 100% | 0% | 0 |
| 70161 | RS Bhayangkara Polda Kep. Bangka Belitung | 9 | 2024 | 10-03-2024 | 98% | 98% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 70162 | RS Jiwa Daerah Provinsi Lampung | 9 | 2024 | 10-09-2024 | 91.11% | 83% | 95.83% | 0% | 85% | 0% | 80% | 98% | 92% | 90% | 80% | 100% | 0 |
| 70163 | RS Umum Daerah Kriopanting Payung | 9 | 2024 | 10-09-2024 | 90.5% | 99% | 100% | 0% | 96.77% | 0% | 88.24% | 100% | 94.13% | 100% | 100% | 100% | 0 |
| 70164 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 9 | 2024 | 10-10-2024 | 81.5% | 93% | 97.78% | 100% | 68.15% | 5% | 80% | 100% | 97.24% | 91.43% | 91.43% | 100% | 0 |
| 70165 | RS Umum Daerah Muhammad Zein | 9 | 2024 | 10-09-2024 | 72.5% | 100% | 100% | 0% | 45.76% | 0% | 100% | 100% | 100% | 77.78% | 100% | 0% | 0 |
| 70166 | RS Primaya Bhakti Wara | 9 | 2024 | 10-10-2024 | 91.94% | 100% | 99.15% | 100% | 99.17% | 0.86% | 99.04% | 99.14% | 100% | 80% | 66.29% | 100% | 0 |
| 70167 | RS Umum Daerah Pringsewu | 9 | 2024 | 10-08-2024 | 85% | 100% | 100% | 0% | 82.55% | 0% | 99.74% | 100% | 83.25% | 83.33% | 100% | 100% | 0 |
| 70168 | RS Umum Bhakti Timah | 9 | 2024 | 10-10-2024 | 100% | 94% | 91.01% | 100% | 80% | 0% | 82% | 100% | 89.03% | 80% | 100% | 100% | 0 |
| 70169 | RS Ibu dan Anak Muhaya | 9 | 2024 | 01-01-1970 | 94% | 88% | 95% | 82% | 77.5% | 24% | 88% | 86% | 80% | 84% | 80% | 85% | 0 |
| 70170 | RS Kalbu Intan Medika | 9 | 2024 | 10-09-2024 | 100% | 100% | 100% | 0% | 10.84% | 6.06% | 21.75% | 100% | 92.78% | 100% | 100% | 100% | 0 |
| 70171 | RS Ibu dan Anak Mawar | 9 | 2024 | 10-10-2024 | 90.5% | 100% | 87.88% | 90.91% | 81.63% | 9.09% | 81.82% | 100% | 83.33% | 81.82% | 100% | 100% | 0 |
| 70172 | RS Ibu dan Anak Dzakirah | 9 | 2024 | 10-10-2024 | 98% | 100% | 100% | 100% | 93.48% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 70173 | RS Umum Mardi Waluyo | 9 | 2024 | 10-10-2024 | 98.37% | 88% | 99.59% | 0% | 96.13% | 0% | 83.99% | 100% | 93% | 100% | 99.96% | 93.33% | 0 |
| 70174 | RS Ibu dan Anak Rona | 9 | 2024 | 10-08-2024 | 90.76% | 100% | 100% | 100% | 98.39% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 70175 | RS Umum Daerah Depati Hamzah | 9 | 2024 | 10-08-2024 | 98.38% | 100% | 100% | 100% | 75% | 100% | 100% | 100% | 99.82% | 100% | 100% | 100% | 0 |
| 70176 | RS Umum Mitra Husada | 9 | 2024 | 10-10-2024 | 59.75% | 97% | 97.52% | 84% | 82.29% | 22.78% | 92.46% | 100% | 84.1% | 60% | 99.5% | 100% | 0 |
| 70177 | RS Umum Wisma Rini Pringsewu | 9 | 2024 | 10-10-2024 | 87.3% | 89% | 89.02% | 100% | 59.43% | 0% | 72.61% | 100% | 92.22% | 61.9% | 80.1% | 100% | 0 |
| 70178 | RS Bakti Timah Pangkalpinang | 9 | 2024 | 10-08-2024 | 90.06% | 90% | 100% | 100% | 76.92% | 0% | 88.96% | 100% | 82.28% | 100% | 100% | 100% | 0 |
| 70179 | RS Umum Daerah KH. Muhammad Thohir KRUI | 9 | 2024 | 10-08-2024 | 95% | 100% | 100% | % | 86.25% | % | 100% | 100% | 95.48% | 100% | 100% | 100% | 0 |
| 70180 | RS Tk. IV 02.07.04 | 9 | 2024 | 10-10-2024 | 100% | 100% | 94.12% | 100% | 75% | 2% | 48% | 75% | 85% | 60% | 100% | 100% | 0 |
| 70181 | RS Umum Mitra Keluarga Cikarang | 9 | 2024 | 10-07-2024 | 99.99% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 70182 | RS Umum Fikri Medika | 9 | 2024 | 10-04-2024 | 99.97% | 100% | 99.74% | 0% | 93.95% | 0% | 66.67% | 100% | 88.44% | 0% | 99.82% | 100% | 0 |
| 70183 | RS Graha Medika Bogor | 9 | 2024 | 10-09-2024 | 74.86% | 85% | 100% | 100% | 63.21% | 32.91% | 54.45% | 100% | 85% | 100% | 100% | 100% | 0 |
| 70184 | Rumah Sakit Mitra Plumbon Cibitung | 9 | 2024 | 10-10-2024 | 88.36% | 100% | 99.98% | 0% | 92.02% | 2.27% | 82.09% | 100% | 86.55% | 88.89% | 100% | 100% | 0 |
| 70185 | RS Umum Budi Asih | 9 | 2024 | 10-06-2024 | 97% | 100% | 100% | 0% | 90.21% | 0% | 95.16% | 100% | 94.06% | 87.23% | 100% | 80% | 0 |
| 70186 | RS Umum Azra | 9 | 2024 | 10-04-2024 | 91.67% | 100% | 100% | 0% | 91% | 0% | 71.93% | 100% | 100% | 100% | 100% | 100% | 0 |
| 70187 | RS Umum Puri Asih | 9 | 2024 | 10-09-2024 | 99.5% | 98% | 95.24% | % | 99.06% | 0% | 85.56% | 90.3% | 81.99% | 81.82% | 100% | 100% | 0 |
| 70188 | RS Umum Budi Asta | 9 | 2024 | 10-04-2024 | 100% | 100% | 100% | 100% | 97.88% | 3.64% | 73.96% | 100% | 100% | 94.79% | 100% | 100% | 0 |
| 70189 | RS Umum Hermina Galaxy | 9 | 2024 | 10-11-2024 | 90.14% | 100% | 100% | 100% | 64.15% | 0.6% | 88.83% | 100% | 100% | 85.37% | 100% | 100% | 0 |
| 70190 | RS Umum Taman Harapan Baru | 9 | 2024 | 10-10-2024 | 82.9% | 98% | 85.02% | 20% | 100% | 0% | 58.41% | 100% | 80% | 85.53% | 100% | 87.5% | 0 |
| 70191 | RS Ibu dan Anak Aisyah Qurrataain | 9 | 2024 | 10-03-2024 | 75% | 82% | 60% | 75% | 80% | 75% | 85% | 98% | 90% | 85% | 75% | 75% | 0 |
| 70192 | RS Ibu dan Anak Graha Medika Padalarang | 9 | 2024 | 10-02-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 98% | 100% | 100% | 100% | 100% | 100% | 0 |
| 70193 | RS Ibu dan Anak Nurul Annisa | 9 | 2024 | 10-07-2024 | 99.5% | 100% | 100% | % | 98.34% | % | 100% | 50% | 98% | 99% | 100% | 90% | 0 |
| 70194 | RS Umum Kasih Insani Sukatani | 9 | 2024 | 10-10-2024 | 77.78% | 93% | 93.57% | 0% | 93.33% | 0% | 82.13% | 100% | 88.25% | 82.09% | 73.13% | 76.92% | 0 |
| 70195 | RS Ibu dan Anak Kartini | 9 | 2024 | 08-01-2025 | 96% | 100% | 100% | 100% | 95.74% | 0% | 94.34% | 100% | 100% | 96% | 100% | 100% | 0 |
| 70196 | RS Umum Hermina Pasteur | 9 | 2024 | 10-08-2024 | 92.35% | 88% | 100% | 100% | 56.45% | 0% | 85.22% | 100% | 99.99% | 87.5% | 100% | 100% | 0 |
| 70197 | RS Umum Lira Medika | 9 | 2024 | 10-07-2024 | 98.82% | 100% | 100% | 100% | 87.01% | 1.09% | 86.14% | 96.9% | 100% | 95% | 100% | 100% | 0 |
| 70198 | BMC Mayapada Hospital | 9 | 2024 | 10-08-2024 | 90.84% | 100% | 100% | 100% | 87.22% | 6.25% | 98.33% | 100% | 100% | 90.41% | 99.11% | 100% | 0 |
| 70199 | RS Umum Putera Bahagia | 9 | 2024 | 10-10-2024 | 96.62% | 98% | 100% | 100% | 97.92% | 0% | 66.34% | 100% | 98.29% | 0% | 100% | 100% | 0 |
| 70200 | RS Umum Santo Borromeus | 9 | 2024 | 10-08-2024 | 56.87% | 89% | 99.89% | 0% | 87.24% | 1.25% | 91.41% | 100% | 88.99% | 100% | 99.65% | 91.67% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.