Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 70201 | RS Umum Advent Bandung | 9 | 2024 | 10-08-2024 | 75.8% | 83% | 96.46% | 50% | 83.7% | 0% | 68.54% | 99.75% | 98.21% | 0% | 97.78% | 100% | 0 |
| 70202 | RS Ibu dan Anak Limijati | 9 | 2024 | 10-08-2024 | 88.41% | 100% | 100% | 0% | 76.44% | 2.66% | 88.19% | 100% | 100% | 88.24% | 100% | 100% | 0 |
| 70203 | RS Umum Harapan Mulia | 9 | 2024 | 10-03-2024 | 100% | 95% | 99.85% | 100% | 97.78% | 0% | 91.05% | 100% | 90.53% | 90.96% | 99.93% | 95.14% | 0 |
| 70204 | RS Umum Citra Sari Husada | 9 | 2024 | 10-10-2024 | 84.96% | 85% | 100% | 100% | 80.47% | 1.38% | 85.16% | 100% | 100% | 81.16% | 100% | 100% | 0 |
| 70205 | RS Umum Anna Medika | 9 | 2024 | 10-06-2024 | 95.61% | 97% | 100% | 0% | 95.7% | 0% | 99.38% | 100% | 100% | 66.67% | 100% | 100% | 0 |
| 70206 | RS Umum Mulia Pajajaran | 9 | 2024 | 10-10-2024 | 80.56% | 100% | 100% | 100% | 80.36% | 4.52% | 80.41% | 100% | 65.72% | 80.36% | 100% | 100% | 0 |
| 70207 | RS Umum Bhayangkara Tk IV Bogor | 9 | 2024 | 10-09-2024 | 100% | 100% | 100% | 100% | 86.67% | 0% | 100% | 100% | 90.91% | 100% | 100% | 100% | 0 |
| 70208 | RS Umum Daerah Kota Bogor | 9 | 2024 | 10-01-2024 | 73.46% | 86% | 99.81% | 100% | 91.17% | 1.48% | 72.13% | 100% | 100% | 70% | 98.49% | 100% | 0 |
| 70209 | RS Umum Satria Medika | 9 | 2024 | 10-09-2024 | 81% | 72% | 100% | 0% | 98% | 0% | 92% | 100% | 98% | 75% | 100% | 100% | 0 |
| 70210 | RS Ibu dan Anak Viola | 9 | 2024 | 10-06-2024 | 98% | 96% | 100% | % | 97.67% | 0% | 61.54% | 100% | 100% | 89.74% | 100% | 100% | 0 |
| 70211 | RS Umum Daerah Pandega Pangandaran | 9 | 2024 | 10-07-2024 | 93% | 96% | 89.9% | 95.16% | 69.53% | 0% | 100% | 95.77% | 88.28% | 69.23% | 100% | 100% | 0 |
| 70212 | RS Helsa | 9 | 2024 | - | 96% | 100% | 100% | 90.38% | 81.28% | 2.5% | 100% | 87.5% | 100% | 82.14% | 100% | 90.91% | 0 |
| 70213 | RS Ibu dan Anak Dr. Djoko Pramono | 9 | 2024 | 10-03-2024 | 99% | 100% | 100% | 100% | 97.33% | 6.25% | 86.25% | 100% | 95.67% | 100% | 100% | 100% | 0 |
| 70214 | RS Umum Metro Hospitals | 9 | 2024 | 10-09-2024 | 100% | 100% | 100% | 81.82% | 85.71% | 4.44% | 100% | 100% | 100% | 90.91% | 100% | 100% | 0 |
| 70215 | RS Ibu dan Anak Al Islam | 9 | 2024 | 10-07-2024 | 79.5% | 89% | 100% | 100% | 100% | 0% | 41.55% | 100% | 88.29% | 35.71% | 79.63% | 0% | 0 |
| 70216 | RS EMC Cibitung | 9 | 2024 | 10-10-2024 | 85.81% | 100% | 100% | % | 67.19% | 0.6% | 84.23% | 100% | 92.6% | 0% | 100% | 100% | 0 |
| 70217 | RS Umum Pelabuhan Cirebon | 9 | 2024 | 10-04-2024 | 96.65% | 97% | 100% | 100% | 80.38% | 0% | 54.08% | 100% | 97.25% | 81.48% | 100% | 100% | 0 |
| 70218 | RS Umum Cahya Kawaluyan | 9 | 2024 | 10-10-2024 | 93.99% | 96% | 100% | % | 47.71% | 0% | 63.7% | 100% | 98.69% | 82.13% | 100% | 100% | 0 |
| 70219 | RS Ibu dan Anak Taman Harapan Baru | 9 | 2024 | 10-10-2024 | 100% | 100% | 100% | 94.44% | 93.33% | 4.62% | 52.29% | 100% | 98.81% | 87.5% | 100% | 100% | 0 |
| 70220 | RS Umum Panti Abdi Dharma | 9 | 2024 | 01-01-1970 | 79.3% | 91% | 99.28% | 83.33% | 85.73% | 1.35% | 96.1% | 100% | 80.64% | 79.41% | 100% | 80% | 0 |
| 70221 | RS Umum Cikarang Medika | 9 | 2024 | 11-01-2024 | 94% | 95% | 100% | 81.63% | 89.56% | 4.76% | 63.25% | 100% | 86.82% | 90% | 100% | 83.33% | 0 |
| 70222 | RS EMC Pekayon | 9 | 2024 | 10-10-2024 | 76.77% | 92% | 97.74% | 0% | 61.24% | 3.76% | 58.11% | 100% | 100% | 75% | 82.91% | 100% | 0 |
| 70223 | RS Umum As-Shofwan | 9 | 2024 | 10-09-2024 | 100% | 89% | 100% | 0% | 83.84% | 0% | 75.27% | 100% | 87.21% | 89.23% | 100% | 69.23% | 0 |
| 70224 | RS Umum Santo Yusup | 9 | 2024 | 10-07-2024 | 71.81% | 72% | 100% | 100% | 92% | 0% | 85.63% | 100% | 99.85% | 80% | 99.6% | 0% | 0 |
| 70225 | RS Khusus Paru Kabupaten Karawang | 9 | 2024 | 10-07-2024 | 90% | 100% | 100% | 100% | 92.92% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 70226 | RS Umum Asri Medika | 9 | 2024 | 10-08-2024 | 93.5% | 90% | 100% | 90.91% | 89.32% | 0% | 68.18% | 100% | 100% | 0% | 49.44% | 83.33% | 0 |
| 70227 | RS Umum Sumber Kasih | 9 | 2024 | 10-09-2024 | 91.67% | 95% | 98% | 100% | 93.33% | 0% | 85% | 100% | 100% | 84.77% | 100% | 100% | 0 |
| 70228 | RS Jiwa Provinsi Jawa Barat | 9 | 2024 | 10-04-2024 | 97.55% | 100% | 99.44% | 0% | 80.01% | 0% | 98.53% | 100% | 90.27% | 91.95% | 96.3% | 100% | 0 |
| 70229 | RS Cenka | 9 | 2024 | 10-07-2024 | 87.5% | 100% | 100% | 80% | 88.72% | 0% | 92% | 100% | 89.77% | 83.33% | 100% | 80% | 0 |
| 70230 | RS Umum Immanuel Bandung | 9 | 2024 | 10-07-2024 | 90.38% | 95% | 100% | % | 95.86% | 0.81% | 59.19% | 100% | 90.14% | 50% | 100% | 100% | 0 |
| 70231 | RS Dokter Adam Talib Cikunir | 9 | 2024 | 10-10-2024 | 97.1% | 100% | 100% | 0% | 100% | 0% | 95.74% | 100% | 100% | 100% | 100% | 0% | 0 |
| 70232 | RS Umum Mandaya | 9 | 2024 | 10-10-2024 | 89.97% | 100% | 99.34% | 100% | 92.18% | 5.56% | 44.19% | 100% | 99.98% | 100% | 95.74% | 100% | 0 |
| 70233 | RS DKH Cikarang barat | 9 | 2024 | 10-10-2024 | 80.83% | 94% | 100% | 100% | 98.49% | 0% | 75.8% | 100% | 100% | 76.95% | 100% | 50% | 0 |
| 70234 | RS Umum Permata Keluarga Jababeka | 9 | 2024 | 10-10-2024 | 96% | 100% | 100% | 0% | 81.87% | 0% | 81.24% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 70235 | RS Umum Vania | 9 | 2024 | 10-09-2024 | 89.93% | 95% | 99.84% | 100% | 89.9% | 0% | 79.91% | 100% | 99.67% | 73.48% | 100% | 100% | 0 |
| 70236 | RS Umum Al-Islam Bandung | 9 | 2024 | 10-09-2024 | 99.12% | 99% | 100% | 100% | 94.47% | 4.01% | 82.39% | 97.08% | 92.77% | 85.06% | 100% | 100% | 0 |
| 70237 | RS Ibu dan Anak Harapan Bunda Bandung | 9 | 2024 | 10-09-2024 | 100% | 100% | 100% | 100% | 86.23% | 1.82% | 81.29% | 100% | 100% | 96.15% | 100% | 100% | 0 |
| 70238 | RS Uni Medika Setu Bekasi | 9 | 2024 | 10-09-2024 | 99.62% | 99% | 100% | 100% | 96.62% | 100% | 75.48% | 100% | 99.24% | 60% | 100% | 100% | 0 |
| 70239 | RS Umum Izza | 9 | 2024 | 10-10-2024 | 87% | 94% | 100% | 91.18% | 67.28% | 15.65% | 68.85% | 100% | 90.35% | 70% | 94.12% | 100% | 0 |
| 70240 | RS Khusus Bedah Halmahera Siaga | 9 | 2024 | 10-04-2024 | 90.24% | 98% | 100% | 0% | 56.11% | 0% | 31.44% | 66.67% | 0% | 100% | 100% | 100% | 0 |
| 70241 | RS Umum Daerah Cililin | 9 | 2024 | 01-09-2025 | 92.45% | 71% | 100% | 89.74% | 65.71% | 0% | 83.84% | 97.22% | 97.39% | 81.82% | 91.81% | 100% | 0 |
| 70242 | RS Umum Daerah Gunung Jati | 9 | 2024 | 10-10-2024 | 79.72% | 87% | 99.09% | 71.43% | 64.05% | 2.62% | 83.84% | 100% | 95.27% | 77.78% | 99.54% | 100% | 0 |
| 70243 | RS Umum Daerah Kab.Bekasi | 9 | 2024 | 10-08-2024 | 83.33% | 97% | 94.16% | 100% | 59.85% | 1.93% | 78.25% | 99.75% | 80.18% | 22.22% | 98.59% | 100% | 0 |
| 70244 | RS EMC Cikarang | 9 | 2024 | 10-11-2024 | 89.9% | 97% | 100% | 0% | 65.78% | 20.71% | 70.28% | 100% | 88.68% | 100% | 100% | 100% | 0 |
| 70245 | RS Umum Santosa Hospital Bandung Central | 9 | 2024 | 10-07-2024 | 99.77% | 100% | 99.62% | 100% | 99.23% | 0% | 86.84% | 100% | 92.75% | 79.17% | 100% | 100% | 0 |
| 70246 | RSAU Dr. M. Hassan Toto | 9 | 2024 | 10-08-2024 | 98.38% | 98% | 100% | 0% | 97.72% | 0% | 92.03% | 100% | 99.5% | 100% | 100% | 100% | 0 |
| 70247 | RS Permata Keluarga Karawang | 9 | 2024 | 10-10-2024 | 89.5% | 95% | 100% | 100% | 94.9% | 1.32% | 100% | 100% | 92.33% | 75% | 100% | 100% | 0 |
| 70248 | RS Umum dr. Abdul Radjak Cibitung | 9 | 2024 | 10-08-2024 | 92.87% | 100% | 100% | 33.33% | 77.63% | 0% | 74.42% | 100% | 100% | 100% | 100% | 100% | 0 |
| 70249 | RS Umum St. Elisabeth | 9 | 2024 | 10-10-2024 | 52.43% | 81% | 96.72% | 100% | 28.23% | 3.67% | 73.47% | 100% | 79.43% | 0% | 100% | 100% | 0 |
| 70250 | RS Ibu dan Anak Cahaya Bunda | 9 | 2024 | 10-10-2024 | 86.63% | 100% | 100% | 0% | 87.56% | 3.12% | 100% | 0% | 0% | 0% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.