Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 70051 | RS Umum Gandaria | 9 | 2024 | 10-03-2024 | 75% | 67% | 83.33% | 100% | 97.49% | 0% | 74% | 100% | 98.04% | 70.59% | 100% | 70.59% | 0 |
| 70052 | RS Umum Agung | 9 | 2024 | 10-07-2024 | 80.54% | 86% | 88.19% | 0% | 70.51% | 2.8% | 85.31% | 100% | 85.85% | 86.21% | 96.97% | 100% | 0 |
| 70053 | RS Ibu Anak Puti Bungsu | 9 | 2024 | 10-05-2024 | 93.24% | 97% | 97.3% | 100% | 96.84% | 0% | 95.22% | 100% | 100% | 100% | 100% | 100% | 0 |
| 70054 | RS Orthopedi Siaga Raya | 9 | 2024 | 10-07-2024 | 91.05% | 94% | 100% | % | 93% | 2.27% | 72.83% | 100% | 97.57% | 83.33% | 100% | 100% | 0 |
| 70055 | RS Umum Medistra | 9 | 2024 | 10-08-2024 | 81.5% | 100% | 100% | 0% | 82.06% | 8.47% | 43.5% | 100% | 95.36% | 100% | 100% | 100% | 0 |
| 70056 | RS Rafflesia Bengkulu | 9 | 2024 | 10-07-2024 | 80.22% | 82% | 99.49% | 100% | 93.95% | 0% | 76.94% | 100% | 89.5% | 82.35% | 100% | 100% | 0 |
| 70057 | RS Umum Az - Zahra | 9 | 2024 | - | 100% | 100% | 100% | 100% | 71.52% | 0% | 21.98% | 100% | 91.54% | 80% | 100% | 96.55% | 0 |
| 70058 | RS Jiwa Dharmawangsa | 9 | 2024 | 10-10-2024 | 100% | 100% | 100% | 0% | 55.2% | 0% | 95.95% | 100% | 97.54% | 42.86% | 80% | 100% | 0 |
| 70059 | RS Gigi dan Mulut Univ. Prof. Moestopo | 9 | 2024 | 10-10-2024 | 87% | 93% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 70060 | RS Ibu Anak Puri Adhya Paramita | 9 | 2024 | 10-10-2024 | 91.09% | 96% | 99.08% | 100% | 97.99% | 1.2% | 94.34% | 100% | 100% | 100% | 100% | 100% | 0 |
| 70061 | RS Umum Zahirah | 9 | 2024 | 10-10-2024 | 100% | 100% | 100% | 100% | 96.67% | 1.79% | 100% | 100% | 81.99% | 87.1% | 100% | 83.33% | 0 |
| 70062 | RS Umum Kartini | 9 | 2024 | 10-02-2024 | 92.5% | 100% | 100% | 93.55% | 98.6% | 2.5% | 96% | 100% | 97.56% | 93.1% | 100% | 96% | 0 |
| 70063 | RS Jiwa Soeprapto Provinsi Bengkulu | 9 | 2024 | 10-07-2024 | 87.51% | 94% | 100% | 0% | 97.45% | 0% | 91.26% | 0% | 99.48% | 100% | 100% | 0% | 0 |
| 70064 | RS Umum Kartini | 9 | 2024 | 10-07-2024 | 96.92% | 100% | 100% | 100% | 49.47% | 5% | 73.75% | 100% | 98.42% | 85.71% | 100% | 98.67% | 0 |
| 70065 | RS Khusus Ibu dan Anak Brawijaya | 9 | 2024 | 10-10-2024 | 89.04% | 99% | 98.94% | 0% | 97.31% | 0% | 71.16% | 100% | 99.79% | 80% | 100% | 100% | 0 |
| 70066 | RS Umum Jakarta Medical Center (JMC) | 9 | 2024 | 10-10-2024 | 95% | 95% | 93.75% | 11.86% | 100% | 0.5% | 93.75% | 93.75% | 89.53% | 81.98% | 100% | 100% | 0 |
| 70067 | RS Umum Aulia | 9 | 2024 | 10-10-2024 | 88% | 100% | 100% | 100% | 2.86% | 3.99% | 87.61% | 100% | 86.4% | 82.89% | 100% | 100% | 0 |
| 70068 | RS Umum Daerah Demang Sepulau Raya | 9 | 2024 | 10-10-2024 | 100% | 100% | 100% | 0% | 58.57% | 0% | 93.95% | 100% | 92.49% | 100% | 100% | 42.86% | 0 |
| 70069 | RS Umum Tria Dipa | 9 | 2024 | 10-08-2024 | 97.3% | 95% | 95.43% | 100% | 79.94% | 0% | 48.86% | 100% | 100% | 33.33% | 100% | 100% | 0 |
| 70070 | RS Umum Pusat Pertamina | 9 | 2024 | 10-09-2024 | 95.12% | 100% | 100% | 100% | 60.28% | 0% | 58.64% | 100% | 81.73% | 98% | 100% | 100% | 0 |
| 70071 | RS Umum Yukum Medical Centre | 9 | 2024 | 10-08-2024 | 96.8% | 98% | 99.72% | 100% | 90.31% | 0% | 94.44% | 98.82% | 100% | 87.5% | 99.07% | 100% | 0 |
| 70072 | RS Tiara Sella | 9 | 2024 | 10-08-2024 | 86.62% | 94% | 98.68% | 100% | 96.36% | 0% | 100% | 100% | 94.39% | 100% | 98.67% | 100% | 0 |
| 70073 | RS Umum AL Cilandak | 9 | 2024 | 10-10-2024 | 85.75% | 100% | 100% | 0% | 56.27% | 4.3% | 90.88% | 100% | 94.12% | 91.3% | 100% | 100% | 0 |
| 70074 | RS Umum Jakarta | 9 | 2024 | 10-07-2024 | 93.43% | 95% | 99.24% | 0% | 89.86% | 0.53% | 66.84% | 100% | 97.8% | 100% | 95.6% | 100% | 0 |
| 70075 | RS Candimas Medical Center | 9 | 2024 | 10-08-2024 | 97.04% | 98% | 92.18% | 83.33% | 91.26% | 0% | 96.81% | 100% | 99.94% | 64.29% | 96.91% | 100% | 0 |
| 70076 | RS Khusus Kanker MRCCC Siloam Semanggi | 9 | 2024 | 10-07-2024 | 87.58% | 93% | 100% | 0% | 58.7% | 3.19% | 54.51% | 100% | 100% | 81.25% | 100% | 96% | 0 |
| 70077 | RS Umum Camatha Sahidya | 9 | 2024 | 10-10-2024 | 90.5% | 95% | 100% | 100% | 88.98% | 0% | 84.94% | 100% | 100% | 100% | 100% | 100% | 0 |
| 70078 | RS Maria Regina | 9 | 2024 | 10-10-2024 | 90% | 85% | 99.21% | 100% | 92.03% | 0% | 100% | 100% | 100% | 83.33% | 99.43% | 100% | 0 |
| 70079 | RS Umum Dr. Suyoto Pusrehab Kemhan | 9 | 2024 | 10-07-2024 | 80.06% | 89% | 100% | 0% | 60.47% | 16.06% | 72.03% | 88.93% | 91.25% | 88% | 100% | 100% | 0 |
| 70080 | RS Umum MMC | 9 | 2024 | 10-08-2024 | 90% | 100% | 100% | 0% | 99.96% | 6.82% | 70.34% | 72.35% | 99.96% | 0% | 100% | 100% | 0 |
| 70081 | RS Bhayangkara Jitra Kota Bengkulu | 9 | 2024 | 10-08-2024 | 80% | 91% | 100% | 100% | 61.34% | 0% | 40.14% | 100% | 100% | 100% | 100% | 0% | 0 |
| 70082 | RS Umum HI. Muhammad Yusuf | 9 | 2024 | 10-10-2024 | 99% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 70083 | RS Ketergantungan Obat | 9 | 2024 | 10-03-2024 | 91.53% | 100% | 100% | % | 87.5% | 0% | 75.54% | 100% | 99.68% | 92.86% | 100% | 100% | 0 |
| 70084 | RS Umum Setia Mitra | 9 | 2024 | 10-09-2024 | 96.34% | 100% | 100% | 100% | 89.38% | 0% | 83.62% | 100% | 90.43% | 85% | 100% | 100% | 0 |
| 70085 | RS Umum Handayani | 9 | 2024 | 10-04-2024 | 84% | 92% | 99.22% | 100% | 86.72% | 0% | 85.16% | 100% | 98.67% | 86.67% | 100% | 100% | 0 |
| 70086 | RS Umum Tebet | 9 | 2024 | 10-08-2024 | 89% | 100% | 100% | 0% | 84.07% | 4.23% | 86.04% | 98.81% | 85.77% | 83.25% | 100% | 100% | 0 |
| 70087 | RS Umum Pondok Indah | 9 | 2024 | 10-09-2024 | 99.26% | 100% | 100% | 100% | 80.27% | 4.13% | 81.17% | 100% | 0% | 100% | 100% | 96.47% | 0 |
| 70088 | RS Umum Daerah May Jen HM Ryacudu | 9 | 2024 | 10-07-2024 | 88.19% | 100% | 100% | 100% | 88.38% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 70089 | RS Bedah Siloam Asri | 9 | 2024 | 10-09-2024 | 92.14% | 99% | 100% | 100% | 65.24% | 2.22% | 74.29% | 100% | 99.92% | 94.74% | 100% | 100% | 0 |
| 70090 | RS Tk. IV Bengkulu | 9 | 2024 | 10-09-2024 | 95% | 100% | 98.63% | 100% | 98.77% | 0% | 93.46% | 100% | 100% | 100% | 100% | 0% | 0 |
| 70091 | RS Ibu dan Anak JWCC Asih | 9 | 2024 | 10-10-2024 | 95.73% | 98% | 100% | 100% | 88.89% | 0% | 97.2% | 100% | 0% | 88.24% | 100% | 100% | 0 |
| 70092 | RS Umum Daerah Depati Bahrin | 9 | 2024 | 10-08-2024 | 91% | 100% | 100% | 100% | 93.49% | 0% | 95.76% | 100% | 100% | 83.39% | 100% | 100% | 0 |
| 70093 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 9 | 2024 | 10-07-2024 | 100% | 100% | 100% | % | 99.68% | % | 59.57% | 100% | 99.18% | 100% | 100% | 0% | 0 |
| 70094 | RS Bakti Timah Sungailiat | 9 | 2024 | 10-02-2024 | 100% | 100% | 100% | 0% | 75.12% | 0% | 97.53% | 0% | 100% | 100% | 100% | 0% | 0 |
| 70095 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 9 | 2024 | 10-10-2024 | 60% | 90% | 0% | 0% | 79.29% | 10.71% | 83.22% | 100% | 88.79% | 0% | 100% | 0% | 0 |
| 70096 | RS Ibu Anak Hidayah Ibu | 9 | 2024 | 10-06-2024 | 100% | 100% | 94.79% | 80% | 100% | 0% | 100% | 0% | 98.96% | 100% | 100% | 0% | 0 |
| 70097 | RS Umum Graha Husada | 9 | 2024 | 10-01-2024 | 86.5% | 93% | 100% | 100% | 88% | 0% | 100% | 100% | 98.69% | 92% | 100% | 100% | 0 |
| 70098 | RS Umum Daerah DR. Eko Maulana Ali | 9 | 2024 | 10-08-2024 | 93.5% | 98% | 87% | 0% | 98% | 0% | 98% | 100% | 100% | 62% | 98% | 0% | 0 |
| 70099 | RS Umum Urip Sumoharjo | 9 | 2024 | 10-08-2024 | 88.45% | 100% | 100% | 100% | 100% | 0% | 100% | 95.5% | 98.91% | 100% | 100% | 89.47% | 0 |
| 70100 | RS Umum Daerah Sjafrie Rachman Puding Besar | 9 | 2024 | 10-03-2024 | 98.55% | 100% | 100% | 0% | 94.19% | 0% | 88.24% | 100% | 95.93% | 94.83% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.