Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 79601 | RS Umum Bhayangkara Kediri | 12 | 2023 | 01-08-2024 | 93.08% | 100% | 100% | 100% | 80.27% | 0% | 80.12% | 100% | 100% | 93.33% | 100% | 100% | 0 |
| 79602 | RS EMC Alam Sutera | 12 | 2023 | 01-09-2024 | 90.34% | 99% | 100% | 0% | 84.15% | 21.88% | 71.91% | 100% | 99.99% | 100% | 96.72% | 100% | 81.86 |
| 79603 | RS Umum Mohammad Noer Pamekasan | 12 | 2023 | 01-09-2024 | 96.46% | 100% | 100% | 100% | 40.12% | 0% | 91.53% | 100% | 82.67% | 75.86% | 99.88% | 100% | 89.78 |
| 79604 | RS Bunda | 12 | 2023 | 01-05-2024 | 89.63% | 100% | 100% | 100% | 100% | 0% | 55.26% | 100% | 99.89% | 89.04% | 100% | 85.71% | 94 |
| 79605 | RS Ibu dan Anak Bunda Sejahtera | 12 | 2023 | 01-08-2024 | 99.3% | 100% | 100% | 100% | 76.08% | 0% | 37.26% | 100% | 97.12% | 100% | 100% | 100% | 94 |
| 79606 | RS Umum Wali Songo I | 12 | 2023 | - | 95% | 98% | 97.5% | 70% | 97.5% | 74% | 37.5% | 100% | 92.5% | 42.5% | 95% | 99% | 99 |
| 79607 | RS Umum Daerah Dr. R. Soedarsono Kota Pasuruan | 12 | 2023 | 01-10-2024 | 89.56% | 89% | 100% | 100% | 99.37% | 0% | 82.92% | 95.17% | 92.9% | 100% | 100% | 100% | 85.73 |
| 79608 | RS Ibu dan Anak Muhammadiyah Malang | 12 | 2023 | 01-08-2024 | 95% | 100% | 100% | 100% | 100% | 8.33% | 75.5% | 100% | 100% | 0% | 100% | 100% | 86.02 |
| 79609 | RS Semen Gresik | 12 | 2023 | 02-05-2024 | 100% | 100% | 100% | 100% | 99.85% | 0% | 79.25% | 100% | 78.93% | 93.95% | 100% | 100% | 100 |
| 79610 | RS Umum Daerah Bhakti Dharma Husada | 12 | 2023 | 01-09-2024 | 85.58% | 96% | 100% | % | 95.65% | 0% | 94.89% | 100% | 99.76% | 92.57% | 100% | 100% | 94 |
| 79611 | RS Ibu dan Anak Putri Surabaya | 12 | 2023 | 01-08-2024 | 93.59% | 100% | 100% | 100% | 100% | 0% | 96.53% | 100% | 100% | 100% | 100% | 100% | 96 |
| 79612 | RS Ibu dan Anak Muhammadiyah Kota Probolinggo | 12 | 2023 | - | 91% | 96% | 100% | 85.19% | 99.58% | 0% | 100% | 100% | 99.94% | 100% | 100% | 100% | 0 |
| 79613 | RS Daerah Ketapang | 12 | 2023 | 01-01-1970 | 94% | 92% | 95.24% | 100% | 89.16% | 0% | 77.27% | 100% | 85.71% | 84.09% | 96.08% | 100% | 0 |
| 79614 | RS Ibu dan Anak Permata Dalima | 12 | 2023 | 01-01-1970 | 98% | 100% | 93.33% | 100% | 93.75% | 20% | 96.36% | 100% | 91.43% | 100% | 100% | 100% | 0.97 |
| 79615 | RS Umum Daerah Dr. H. Slamet Martodirdjo Pamekasan | 12 | 2023 | 01-10-2024 | 99.62% | 100% | 99.21% | 93.1% | 83.29% | 0.76% | 98.82% | 100% | 100% | 100% | 99.73% | 89.29% | 99.51 |
| 79616 | RS TK. IV 05.07.02 Kediri | 12 | 2023 | 01-09-2024 | 81.88% | 89% | 90% | 100% | 60.21% | 0% | 60.76% | 100% | 91.42% | 67.57% | 89.21% | 100% | 95.65 |
| 79617 | RS Ibu dan Anak Puri Bunda | 12 | 2023 | 01-10-2024 | 88.27% | 86% | 95.92% | 100% | 79.59% | 0% | 49.64% | 100% | 81.55% | 100% | 100% | 100% | 3607 |
| 79618 | RS Ibu dan Anak Tiara | 12 | 2023 | - | 95% | 93% | 96.3% | 66.67% | 83.11% | % | 63.23% | 100% | 95.48% | 96% | 95.48% | 100% | 93.75 |
| 79619 | RS Ciputra | 12 | 2023 | 01-09-2024 | 81.86% | 100% | 100% | 100% | 83% | 19.63% | 69.16% | 100% | 100% | 81.82% | 100% | 100% | 0 |
| 79620 | RS Umum Islam Surabaya Jemursari | 12 | 2023 | 01-08-2024 | 96.48% | 98% | 100% | 100% | 89.69% | 3.53% | 88.02% | 100% | 87.71% | 100% | 100% | 100% | 87.08 |
| 79621 | RS Ibu dan Anak Pura Raharja | 12 | 2023 | 01-10-2024 | 90.67% | 100% | 100% | 66.67% | 95.86% | 0% | 100% | 100% | 90.67% | 97.35% | 100% | 100% | 0 |
| 79622 | RS Wijaya Surabaya | 12 | 2023 | 01-10-2024 | 99.34% | 100% | 100% | 0% | 100% | 100% | 28.15% | 100% | 99% | 100% | 100% | 100% | 0 |
| 79623 | RS Umum Islam Aisyiyah Malang | 12 | 2023 | 01-10-2024 | 87.34% | 100% | 97.69% | 0% | 50.5% | 0% | 56.14% | 100% | 87.91% | 100% | 100% | 100% | 88.36 |
| 79624 | RS Umum Asyifa Husada Pamekasan | 12 | 2023 | 01-10-2024 | 79.5% | 100% | 100% | 0% | 100% | 0% | 81.08% | 0% | 85.55% | 100% | 100% | 100% | 0 |
| 79625 | RS Ibu dan Anak Selaras | 12 | 2023 | 01-01-1970 | 88.5% | 90% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 79626 | RS Umum Daerah dr. Mohamad Soewandhie | 12 | 2023 | 01-08-2024 | 96.5% | 100% | 99.81% | 100% | 86.11% | 0.6% | 85.37% | 100% | 100% | 100% | 100% | 100% | 0 |
| 79627 | RS Ibu dan Anak Mukti Husada | 12 | 2023 | 01-09-2024 | 100% | 87% | 95.65% | 100% | 100% | 0% | 85.71% | 100% | 95.33% | 100% | 100% | 95.51% | 100 |
| 79628 | RS Umum Nyai Ageng Pinatih Gresik | 12 | 2023 | - | 98.36% | 99% | 94.37% | 100% | 85.4% | 0% | 86.67% | 100% | 90.91% | 82.35% | 98.91% | 100% | 184 |
| 79629 | RS Umum Amanah | 12 | 2023 | - | 97.5% | 99% | 99.57% | 99.36% | 97.73% | 1.37% | 95.47% | 100% | 79.78% | 88.02% | 98.12% | 100% | 0 |
| 79630 | RS Grha Husada Gresik | 12 | 2023 | 01-09-2024 | 90.57% | 96% | 100% | 0% | 96.12% | 0% | 82.53% | 83.33% | 94.52% | 86.67% | 100% | 100% | 99.24 |
| 79631 | RS Umum Mabarrot MWC NU | 12 | 2023 | 01-09-2024 | 90.38% | 90% | 100% | 0% | 91.41% | 2.47% | 82.81% | 54.55% | 96.88% | 61.54% | 100% | 100% | 0 |
| 79632 | RS Ibu dan Anak Mutiara Bunda | 12 | 2023 | 01-09-2024 | 80% | 86% | 100% | 91.67% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 98 |
| 79633 | RS Gigi dan Mulut FKG Universitas Airlangga | 12 | 2023 | 01-09-2024 | 86.01% | 83% | 100% | % | 97.27% | 0% | 100% | 0% | 94.88% | 100% | 100% | 60% | 100 |
| 79634 | RS Umum Siloam Hospitals Surabaya | 12 | 2023 | 01-09-2024 | 97.94% | 100% | 100% | % | 82.93% | 2.08% | 77.54% | 100% | 94.21% | 100% | 100% | 100% | 9619 |
| 79635 | RS St. Carolus Summarecon Serpong | 12 | 2023 | 01-10-2024 | 98.25% | 100% | 100% | 0% | 95.63% | 0% | 83.29% | 100% | 6.19% | 0% | 84.21% | 100% | 0 |
| 79636 | RS Onkologi | 12 | 2023 | 01-09-2024 | 86.94% | 100% | 100% | 0% | 42.15% | 0% | 98.72% | 100% | 99.62% | 100% | 100% | 100% | 97.4 |
| 79637 | RS Umum Daerah Kota Malang | 12 | 2023 | 01-08-2024 | 84.49% | 99% | 100% | 0% | 93.36% | 2.86% | 99.17% | 100% | 87.03% | 100% | 95.86% | 100% | 87 |
| 79638 | RS Umum Keluarga Kita | 12 | 2023 | - | 87.38% | 100% | 99.7% | 100% | 64.1% | 0% | 79.77% | 100% | 100% | 50% | 100% | 100% | 9848 |
| 79639 | RS Umum Daha Husada | 12 | 2023 | 01-10-2024 | 95.97% | 97% | 97.35% | 0% | 95.29% | 0% | 91.3% | 100% | 80.47% | 83.33% | 94.42% | 0% | 0 |
| 79640 | RS Baptis Kediri | 12 | 2023 | 01-08-2024 | 93.86% | 100% | 100% | 0% | 50.1% | 0% | 91.34% | 98.82% | 100% | 91.84% | 100% | 100% | 82.69 |
| 79641 | RS Umum Persada Hospital | 12 | 2023 | 01-10-2024 | 95.8% | 97% | 100% | 100% | 78.16% | 0.45% | 77.69% | 100% | 93.78% | 85.96% | 100% | 100% | 97.8 |
| 79642 | RS Islam Malang | 12 | 2023 | 02-06-2024 | 89.11% | 96% | 100% | 100% | 0% | 0% | 19.98% | 98.11% | 77.31% | 50% | 100% | 100% | 0 |
| 79643 | RS Umum Al-Irsyad Surabaya | 12 | 2023 | 01-09-2024 | 89.33% | 99% | 100% | 0% | 95.4% | 1.09% | 88.03% | 100% | 78.53% | 93.56% | 100% | 100% | 0 |
| 79644 | RS Umum Sumekar | 12 | 2023 | - | 99.47% | 94% | 99.26% | 73.81% | 100% | 0% | 99.2% | 100% | 100% | 94.83% | 100% | 74.8% | 100 |
| 79645 | RS Islam Darus Syifa | 12 | 2023 | 01-08-2024 | 85.5% | 100% | 100% | 100% | 90% | 1.12% | 59.3% | 100% | 100% | 95.56% | 100% | 100% | 0 |
| 79646 | RS Ibu dan Anak Harapan Mulia | 12 | 2023 | - | 81% | 82% | 100% | 100% | 51.96% | 0% | 94.14% | 100% | 99.81% | 33.33% | 100% | 0% | 86.33 |
| 79647 | RS Ibu dan Anak Puri | 12 | 2023 | 01-06-2024 | 88.75% | 87% | 94.59% | 100% | 99.35% | 0% | 88.34% | 100% | 95.41% | 94.74% | 100% | 100% | 83.34 |
| 79648 | RS Umum Hermina Tangkubanprahu | 12 | 2023 | 01-10-2024 | 97.91% | 95% | 100% | 100% | 85.75% | 1.15% | 95.38% | 100% | 100% | 100% | 100% | 100% | 88.05 |
| 79649 | RS Ibu dan Anak Galeri Candra Malang | 12 | 2023 | 01-06-2024 | 82.49% | 83% | 82.35% | 100% | 51.03% | 1.96% | 68.8% | 100% | 89.15% | 84.4% | 72.48% | 100% | 97 |
| 79650 | RS Muhammadiyah Gresik | 12 | 2023 | 01-08-2024 | 96.91% | 100% | 100% | 100% | 94.75% | 0.43% | 62.91% | 100% | 100% | 100% | 100% | 100% | 86 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.