Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 79651 | RS Umum Kartika Husada Setu | 9 | 2024 | 71.46% | 79% | 100% | 100% | 92.22% | 4.13% | 65.15% | 100% | 86.85% | 96.77% | 98.48% | 100% | 0 |
| 79652 | RS Amanda Cikarang Selatan | 9 | 2024 | 99.93% | 100% | 98.55% | 100% | 56.78% | 0% | 100% | 100% | 100% | 86.15% | 97.96% | 78% | 0 |
| 79653 | RS Jantung Hasna Medika | 9 | 2024 | 89% | 100% | 100% | % | 62% | 0% | 92.31% | 100% | 96.07% | 100% | 100% | 100% | 0 |
| 79654 | RS Umum Ridhoka Salma | 9 | 2024 | 95.73% | 96% | 99.69% | 100% | 95.97% | 0.89% | 47.59% | 100% | 91.3% | 44.44% | 99.89% | 100% | 0 |
| 79655 | RS Umum Medirossa Cikarang | 9 | 2024 | 99.06% | 100% | 100% | 0% | 20.44% | 0% | 90.38% | 100% | 81.65% | 77.97% | 100% | 100% | 0 |
| 79656 | RS Umum Masmitra | 9 | 2024 | 88% | 91% | 100% | 100% | 44.47% | 0.72% | 38.99% | 100% | 94.1% | 0% | 100% | 100% | 0 |
| 79657 | RS Khusus Ginjal Ny. R. A. Habibie | 9 | 2024 | 84.07% | 95% | 99.21% | 0% | 89.24% | 4.35% | 73.83% | 100% | 78.89% | 82.61% | 100% | 0% | 0 |
| 79658 | RS Umum Amanda Mitra Keluarga | 9 | 2024 | 93.55% | 98% | 99.42% | 100% | 47.17% | 1.22% | 89.56% | 96.81% | 100% | 80% | 86.67% | 100% | 0 |
| 79659 | RS AMC | 9 | 2024 | 89.93% | 99% | 100% | 0% | 73.44% | 0% | 48.56% | 100% | 95.31% | 100% | 100% | 100% | 0 |
| 79660 | RS Eka Bekasi | 9 | 2024 | 87.37% | 97% | 100% | 100% | 79.25% | 4.76% | 87.36% | 100% | 100% | 98.25% | 100% | 100% | 0 |
| 79661 | RS Umum Kartika Husada | 9 | 2024 | 80.46% | 97% | 91.02% | 0% | 80.34% | 0% | 100% | 0% | 100% | 0% | 0% | 66.67% | 0 |
| 79662 | RS Umum Sumber Hurip | 9 | 2024 | 86.5% | 95% | 100% | 66.67% | 86% | 0% | 88.33% | 93.89% | 80.29% | 100% | 100% | 100% | 0 |
| 79663 | RS Karisma Cimareme | 9 | 2024 | 79% | 97% | 100% | 66.67% | 64.19% | 1.7% | 57.44% | 100% | 95.36% | 98.51% | 98.45% | 100% | 0 |
| 79664 | RS Edelweiss | 9 | 2024 | 92.03% | 100% | 100% | 100% | 82.36% | 7.26% | 33.11% | 100% | 89.9% | 96.88% | 100% | 100% | 0 |
| 79665 | RS Umum Bhayangkara Setukpa Lemdikpol | 9 | 2024 | 95.5% | 100% | 100% | 0% | 92.4% | 1.27% | 80.87% | 100% | 92.97% | 80% | 100% | 75% | 0 |
| 79666 | RS Ibu dan Anak Gizar | 9 | 2024 | 92.5% | 96% | 93.75% | 100% | 94.74% | 0% | 93.33% | 0% | 96.77% | 88.89% | 85% | 100% | 0 |
| 79667 | RS Khusus Mata Cicendo | 9 | 2024 | 97.04% | 100% | 100% | 0% | 68.91% | 0.99% | 100% | 100% | 90.83% | 100% | 100% | 100% | 0 |
| 79668 | RS Umum Trimitra | 9 | 2024 | 90.27% | 89% | 99.71% | 100% | 100% | 0% | 65.87% | 0% | 100% | 100% | 100% | 0% | 0 |
| 79669 | RS Jiwa dr. H. Marzoeki Mahdi | 9 | 2024 | 92.42% | 100% | 100% | 100% | 67.36% | 0% | 94.13% | 100% | 97.39% | 92.67% | 100% | 100% | 0 |
| 79670 | RS Ananda Tambun Selatan | 9 | 2024 | 95% | 92% | 100% | 100% | 83.33% | 100% | 66.67% | 100% | 100% | 83.33% | 85.71% | 80% | 0 |
| 79671 | RS Umum Mitra Keluarga Bekasi Timur | 9 | 2024 | 98.64% | 100% | 100% | 100% | 84.8% | 0.57% | 94.16% | 100% | 86.58% | 100% | 100% | 100% | 0 |
| 79672 | RS Ananda Babelan | 9 | 2024 | 95.62% | 97% | 99.5% | 80% | 90.15% | 9.83% | 57.52% | 100% | 100% | 93.1% | 90% | 90.91% | 0 |
| 79673 | RS Umum Rosela | 9 | 2024 | 89% | 89% | 80% | 100% | 75.76% | 6.67% | 68.18% | 100% | 100% | 50% | 100% | 92.31% | 0 |
| 79674 | RS Umum Tk. III Ciremai | 9 | 2024 | 97.21% | 99% | 100% | 100% | 100% | 0.63% | 53.41% | 100% | 97% | 100% | 100% | 100% | 0 |
| 79675 | RS Ibu dan Anak Pasutri | 9 | 2024 | 79.11% | 76% | 100% | 100% | 42.18% | 0% | 91.21% | 100% | 100% | 0% | 100% | 100% | 0 |
| 79676 | RS Umum Karya Medika II | 9 | 2024 | 82.52% | 99% | 100% | 0% | 100% | 2.67% | 43.17% | 100% | 89.97% | 25% | 100% | 100% | 0 |
| 79677 | RS Mata Provinsi Kalimantan Timur | 9 | 2024 | 98.68% | 100% | 100% | % | 82.01% | 60.19% | 100% | 100% | 95.88% | 100% | 0% | 0% | 0 |
| 79678 | RS Umum Daerah Luwuk | 9 | 2024 | 66% | 98% | 0% | 0% | 0% | 5.37% | 100% | 0% | 0% | 0% | 100% | 0% | 0 |
| 79679 | RS Santa Teresa Marampa Rantepao | 9 | 2024 | 60% | 82% | 100% | 0% | 61.54% | 0% | 0% | 100% | 72.13% | 100% | 0% | 100% | 0 |
| 79680 | RS Ibu dan Anak Kirana Manado | 9 | 2024 | 100% | 100% | 100% | 100% | 91% | 0% | 81% | 100% | 92% | 82% | 100% | 100% | 0 |
| 79681 | RS Umum Daerah KORPRI Provinsi Kalimantan Timur | 9 | 2024 | 80.5% | 0% | 100% | 0% | 100% | 0% | 96.49% | 100% | 99.41% | 100% | 100% | 100% | 0 |
| 79682 | RS Hermina Samarinda | 9 | 2024 | 88.28% | 88% | 100% | 81.82% | 93.57% | 1.96% | 85.56% | 100% | 94.28% | 100% | 100% | 100% | 0 |
| 79683 | RS Umum Daerah Morowali | 9 | 2024 | 96.5% | 100% | 100% | 100% | 92% | 0% | 96% | 100% | 99.46% | 100% | 100% | 84% | 0 |
| 79684 | RS Claire Medika | 9 | 2024 | 100% | 100% | 100% | 100% | 89.66% | 0% | 93.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 79685 | RSU Ratatotok Buyat | 9 | 2024 | 89.03% | 100% | 100% | 100% | 85.38% | 0% | 70.57% | 100% | 82.02% | 100% | 100% | 0% | 0 |
| 79686 | RS Umum Manado Medical Center | 9 | 2024 | 100% | 100% | 100% | 100% | 99.77% | 0% | 99.48% | 100% | 99.88% | 99.07% | 100% | 100% | 0 |
| 79687 | RS Umum Daerah Tagulandang | 9 | 2024 | 92.5% | 94% | 100% | 0% | 94.12% | 0% | 90% | 100% | 99.59% | 80% | 100% | 100% | 0 |
| 79688 | RS Umum Daerah Salabangkapaku | 9 | 2024 | 98.8% | 99% | 99.94% | 0% | 100% | 0% | 100% | 0% | 97% | 100% | 100% | 100% | 0 |
| 79689 | RS Pratama Bilabanggai Buko Selatan | 9 | 2024 | 100% | 100% | 92.55% | % | 94.95% | % | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 79690 | RS Umum Hj. Puang Sabbe | 9 | 2024 | 98.97% | 99% | 100% | % | 100% | % | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 79691 | RS Umum Daerah Massenrempulu Enrekang | 9 | 2024 | 83.72% | 100% | 100% | 0% | 8.1% | 0% | 95.34% | 100% | 86.4% | 100% | 100% | 53.19% | 0 |
| 79692 | RS Pratama dr. Abdul Chalik Masulili | 9 | 2024 | 100% | 100% | 100% | % | 81.71% | % | 85.59% | 0% | 100% | 100% | 100% | 0% | 0 |
| 79693 | RS Umum Daerah Abdul Wahab Sjahranie | 9 | 2024 | 81.9% | 97% | 99% | 0% | 10.64% | 1.15% | 85.36% | 100% | 100% | 93.75% | 99.92% | 100% | 0 |
| 79694 | RS Umum Siloam Hospital Manado | 9 | 2024 | 90.12% | 100% | 100% | 0% | 34.75% | 0% | 77.74% | 100% | 100% | 10% | 100% | 100% | 0 |
| 79695 | RS Umum Daerah Madising | 9 | 2024 | 87.5% | 89% | 100% | 0% | 61.59% | 0% | 100% | 100% | 97.28% | 100% | 100% | 100% | 0 |
| 79696 | RS Umum Daerah Sayang Rakyat | 9 | 2024 | 85.99% | 90% | 100% | 100% | 96.71% | 0% | 96.56% | 100% | 100% | 87.38% | 100% | 100% | 0 |
| 79697 | RS Umum Daerah Mitra Sehat | 9 | 2024 | 91.67% | 100% | 100% | 0% | 80.51% | 0% | 80% | 100% | 93.75% | 100% | 100% | 100% | 0 |
| 79698 | RS TNI AU Lanud Sam Ratulangi | 9 | 2024 | 98.5% | 97% | 100% | 0% | 92% | 24% | 100% | 100% | 100% | 80% | 100% | 100% | 0 |
| 79699 | RS Gunung Maria | 9 | 2024 | 86.5% | 95% | 0% | 0% | 0% | 0% | 89.29% | 0% | 98.45% | 0% | 0% | 100% | 0 |
| 79700 | RS Fatima Makale | 9 | 2024 | 95.03% | 81% | 99.94% | 100% | 79.21% | 0% | 73% | 100% | 98.99% | 94.12% | 99.42% | 80% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.