Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 79651 | RS Ibu dan Anak Esto Ebhu | 12 | 2023 | 01-10-2024 | 88% | 95% | 100% | 100% | 87.58% | 0% | 42.86% | 100% | 82.97% | 100% | 100% | 0% | 85.67 |
| 79652 | RS Gigi dan Mulut Nala Husada | 12 | 2023 | 01-09-2024 | 91.96% | 91% | 99.22% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 98 |
| 79653 | RS Umum Daerah Haji Provinsi Jawa Timur | 12 | 2023 | 01-09-2024 | 94.16% | 96% | 100% | 0% | 89.95% | 5.19% | 93.28% | 100% | 100% | 100% | 100% | 100% | 91.29 |
| 79654 | RS Umum Murni Asih | 12 | 2023 | - | 99.5% | 95% | 92.5% | 82.5% | 98% | 93.5% | 79% | 93% | 94.5% | 0% | 93% | 94.5% | 176 |
| 79655 | RS Ibu dan Anak Melati Husada | 12 | 2023 | 01-04-2024 | 100% | 100% | 100% | 100% | 92.13% | 0% | 97.1% | 100% | 98.41% | 100% | 100% | 100% | 98 |
| 79656 | RS Gotong Royong | 12 | 2023 | 01-06-2024 | 100% | 100% | 100% | 100% | 61.06% | 100% | 33.5% | 100% | 88.93% | 100% | 100% | 100% | 0 |
| 79657 | RS Petrokimia Gresik | 12 | 2023 | 01-09-2024 | 100% | 100% | 100% | 100% | 99.27% | 0% | 94.11% | 100% | 99.85% | 89.41% | 100% | 100% | 98 |
| 79658 | RS Muji Rahayu | 12 | 2023 | 01-09-2024 | 92.96% | 100% | 100% | 100% | 100% | 0% | 53.23% | 100% | 97.86% | 59.04% | 100% | 100% | 82.5 |
| 79659 | RS Umum Daerah Balaraja | 12 | 2023 | 01-10-2024 | 80.96% | 96% | 100% | 80% | 55.75% | 0.23% | 97.76% | 100% | 84.25% | 81.5% | 100% | 100% | 0 |
| 79660 | RS Ibu dan Anak Cempaka Putih Permata | 12 | 2023 | 01-09-2024 | 92.12% | 96% | 85.71% | 100% | 99.6% | 0% | 89.13% | 100% | 99.73% | 100% | 100% | 0% | 81.01 |
| 79661 | RS Husada Utama Surabaya | 12 | 2023 | 01-05-2024 | 97.21% | 100% | 100% | 100% | 75.5% | 1.1% | 97.76% | 100% | 100% | 73.03% | 100% | 100% | 89 |
| 79662 | RS Umum Permata Bunda | 12 | 2023 | 01-09-2024 | 87% | 87% | 100% | 100% | 96.62% | 0% | 87.79% | 100% | 84.63% | 95.1% | 99.94% | 100% | 86.83 |
| 79663 | RS Umum Kusuma Hospital | 12 | 2023 | - | 99.3% | 98% | 100% | 90% | 89.81% | 0% | 92.4% | 100% | 100% | 95.27% | 100% | 100% | 99 |
| 79664 | RS Umum Wates Husada | 12 | 2023 | 01-09-2024 | 88.38% | 95% | 100% | 100% | 98.56% | 7.14% | 87.98% | 100% | 99.56% | 72.09% | 100% | 100% | 91.135 |
| 79665 | RS Ibu dan Anak Siti Aisyah Pamekasan | 12 | 2023 | 01-10-2024 | 92.17% | 92% | 100% | 94.12% | 96.15% | 4.55% | 92.86% | 100% | 100% | 0% | 100% | 0% | 76.7 |
| 79666 | RS Umum Daerah Gambiran | 12 | 2023 | 01-10-2024 | 69.1% | 89% | 97.81% | 0% | 67.05% | 0% | 90.31% | 100% | 99.71% | 100% | 99.52% | 100% | 0 |
| 79667 | RS Universitas Brawijaya | 12 | 2023 | 01-01-1970 | 79.84% | 93% | 99.14% | 100% | 93.78% | 0% | 55.63% | 96.43% | 93.75% | 100% | 99.56% | 100% | 94.95 |
| 79668 | RS Premier Surabaya | 12 | 2023 | 01-09-2024 | 88.79% | 98% | 100% | 100% | 46.41% | 3.82% | 86% | 100% | 99.93% | 0% | 86% | 62.5% | 84.55 |
| 79669 | RS Permata Hati | 12 | 2023 | - | 95.5% | 88% | 100% | 100% | 77.09% | 0% | 95.89% | 100% | 95.43% | 68.49% | 100% | 100% | 73 |
| 79670 | RS Suci Paramita | 12 | 2023 | 01-08-2024 | 87.5% | 100% | 100% | 100% | 84.97% | 0% | 100% | 100% | 96.22% | 100% | 100% | 0% | 100 |
| 79671 | RS Umum Daerah dr. H. Moh. Anwar | 12 | 2023 | 01-10-2024 | 86.64% | 88% | 99.91% | 100% | 5.02% | 0% | 98.59% | 100% | 93.81% | 100% | 100% | 0% | |
| 79672 | RS Ibu dan Anak Nirmala Kediri | 12 | 2023 | 01-10-2024 | 91.45% | 100% | 89.28% | 100% | 93.25% | 100% | 82.23% | 0% | 100% | 100% | 100% | 0% | 100 |
| 79673 | RS Ibu dan Anak Refa husada | 12 | 2023 | 01-08-2024 | 99% | 90% | 100% | 100% | 73.57% | 0% | 83.33% | 100% | 53.51% | 100% | 100% | 100% | 98 |
| 79674 | RS Bhakti Rahayu | 12 | 2023 | 01-08-2024 | 93.5% | 100% | 91% | 100% | 79.42% | 0% | 51.4% | 100% | 95.29% | 72.22% | 78.75% | 100% | 98.19 |
| 79675 | RS Umum Daerah Husada Prima | 12 | 2023 | 01-09-2024 | 97% | 100% | 100% | 100% | 90.54% | 1.06% | 96.82% | 100% | 86.24% | 97.18% | 100% | 100% | 94.31 |
| 79676 | RS Ibu dan Anak Mardi Waloeja Kauman Malang | 12 | 2023 | 01-10-2024 | 89% | 100% | 100% | 0% | 98.18% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 79677 | RS Denisa | 12 | 2023 | 01-04-2024 | 92% | 100% | 100% | 100% | 86.49% | 1.67% | 90.73% | 100% | 99.39% | 90.91% | 100% | 100% | 89.1 |
| 79678 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 12 | 2023 | 01-03-2024 | 94.84% | 91% | 99.99% | 100% | 99.98% | 1.08% | 99.28% | 99.02% | 80.4% | 69.34% | 95.55% | 100% | 0 |
| 79679 | Metro Hospitals Cikupa | 12 | 2023 | 01-10-2024 | 97.93% | 98% | 100% | 100% | 100% | 0% | 30.55% | 100% | 98.61% | 93.2% | 100% | 100% | 95 |
| 79680 | RS Islam Garam Kalianget | 12 | 2023 | 01-09-2024 | 85.28% | 100% | 100% | 83.33% | 79.82% | 0% | 92.27% | 100% | 100% | 0% | 100% | 100% | 91 |
| 79681 | RS Wiyung Sejahtera | 12 | 2023 | 01-09-2024 | 86.02% | 87% | 100% | 100% | 51.22% | 3.59% | 56.22% | 100% | 86.4% | 100% | 97.12% | 100% | 0 |
| 79682 | RS Adi Husada Undaan | 12 | 2023 | 01-09-2024 | 98.16% | 99% | 94.85% | 100% | 71.35% | 2.74% | 78.81% | 92.68% | 98.65% | 100% | 93.44% | 100% | 89 |
| 79683 | RS Tk. II Dr. Soepraoen | 12 | 2023 | 01-01-1970 | 98.21% | 100% | 100% | 100% | 100% | 100% | 96.96% | 100% | 95.31% | 100% | 100% | 100% | 94.64 |
| 79684 | RS Ibu dan Anak Permata Ibunda | 12 | 2023 | 01-10-2024 | 82.57% | 84% | 93.33% | 100% | 87.65% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100 |
| 79685 | RS Primasatya Husada Citra (PHC) Surabaya | 12 | 2023 | 01-09-2024 | 85.46% | 100% | 100% | 100% | 89.64% | 1.27% | 69.93% | 100% | 99.96% | 94.29% | 100% | 100% | 89.6 |
| 79686 | RS Mitra Keluarga Kenjeran | 12 | 2023 | 01-09-2024 | 99.54% | 100% | 100% | 100% | 87.43% | 11.4% | 82.75% | 100% | 100% | 0% | 100% | 100% | 78.825 |
| 79687 | RS Umum Islam Siti Aisyah | 12 | 2023 | 01-08-2024 | 95.63% | 97% | 100% | 0% | 54.72% | 0% | 68.32% | 100% | 99.71% | 71.43% | 100% | 100% | 84 |
| 79688 | RS Umum Anna Medika Madura | 12 | 2023 | 01-08-2024 | 63.27% | 59% | 100% | 0% | 40.77% | 0% | 33.61% | 100% | 97.53% | 33.33% | 89.54% | 100% | 91.4 |
| 79689 | RS Umum Daerah Mardi Waluyo | 12 | 2023 | 01-09-2024 | 86.89% | 99% | 98.75% | 100% | 76.92% | 0% | 92.33% | 100% | 95% | 73.81% | 96.9% | 100% | 0 |
| 79690 | RS Umum Panti Nirmala | 12 | 2023 | 01-06-2024 | 99.43% | 100% | 100% | 100% | 99.35% | 0% | 56.91% | 98.95% | 99.74% | 88.98% | 100% | 100% | 79.8 |
| 79691 | RS Ibu dan Anak Al Hasanah | 12 | 2023 | 01-10-2024 | 89% | 100% | 100% | 0% | 80% | 4.76% | 55.79% | 100% | 100% | 90% | 100% | 0% | 0 |
| 79692 | RS Umum Islam Cahaya Giri Gresik | 12 | 2023 | 01-08-2024 | 100% | 100% | 100% | 100% | 80.9% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 89.93 |
| 79693 | RS Ibu dan Anak Perdana Medica | 12 | 2023 | 01-08-2024 | 90% | 100% | 100% | 100% | 100% | 0% | 85.71% | 0% | 90% | 80% | 100% | 100% | 100 |
| 79694 | RS Alinda Husada | 12 | 2023 | 01-08-2024 | 89.73% | 93% | 85.71% | 100% | 89.06% | 0% | 62% | 98.33% | 97.69% | 85.94% | 100% | 100% | 0 |
| 79695 | RS TNI AL Dr. Oepomo | 12 | 2023 | 01-10-2024 | 88.93% | 100% | 100% | 0% | 94.22% | 0% | 93.55% | 100% | 100% | 100% | 100% | 0% | 76 |
| 79696 | RS Umum Daerah Dr. Soedono Madiun | 12 | 2023 | 01-08-2024 | 83.89% | 100% | 100% | 100% | 92.25% | 5.11% | 87.99% | 93.38% | 92.09% | 85.71% | 100% | 100% | 87.59 |
| 79697 | RS Umum Adi Husada Kapasari | 12 | 2023 | 01-09-2024 | 95% | 95% | 100% | 100% | 75.26% | 0% | 83.5% | 100% | 99.98% | 88.69% | 100% | 100% | 84.4 |
| 79698 | RS Surabaya Medical Service | 12 | 2023 | 01-09-2024 | 92.5% | 100% | 97.1% | 100% | 91.11% | 0% | 80% | 100% | 78.58% | 66.67% | 100% | 100% | 104.16 |
| 79699 | RS SHL | 12 | 2023 | 01-09-2024 | 93.6% | 98% | 96.33% | 0% | 89.11% | 5% | 83.16% | 100% | 90% | 80% | 90% | 100% | 50 |
| 79700 | RS Umum Mitra Keluarga Surabaya | 12 | 2023 | 01-09-2024 | 99.51% | 100% | 100% | 0% | 73.2% | 23.08% | 98.67% | 100% | 100% | 0% | 100% | 100% | 95.95 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.