Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 80401 | RS Ibu dan Anak Puri Bunda | 1 | 2023 | 79.9% | 100% | 95.43% | 100% | 57.22% | 0% | 68.89% | 100% | 75.12% | 73.42% | 100% | 100% | 0 |
| 80402 | RS Eka Husada | 1 | 2023 | 78.26% | 98% | 100% | 0% | 84.64% | 0% | 68.13% | 96.15% | 85.71% | 63.41% | 100% | 100% | 0 |
| 80403 | RS Umum Daerah Kota Madiun | 1 | 2023 | 94.58% | 85% | 100% | 87.5% | 98.21% | 0% | 100% | 100% | 99.93% | 96.3% | 100% | 100% | 0 |
| 80404 | RS Umum Hermina Tangkubanprahu | 1 | 2023 | 89.66% | 92% | 100% | 100% | 94.9% | 1.18% | 96.94% | 100% | 98.23% | 100% | 100% | 100% | 0 |
| 80405 | RS Katolik Budi Rahayu | 1 | 2023 | 85.5% | 100% | 100% | 0% | 95.52% | 0% | 49.89% | 100% | 97.43% | 88.89% | 100% | 100% | 0 |
| 80406 | RS Baptis Batu | 1 | 2023 | 94.82% | 100% | 100% | 0% | 35.88% | 0% | 67.94% | 100% | 98.85% | 100% | 100% | 100% | 0 |
| 80407 | RS Premier Surabaya | 1 | 2023 | 89.29% | 99% | 100% | 100% | 42.36% | 0% | 80% | 95.6% | 0% | 0% | 0% | 100% | 0 |
| 80408 | RS William Booth Surabaya | 1 | 2023 | 91.3% | 97% | 100% | 0% | 86.01% | 0.55% | 82.65% | 100% | 100% | 50% | 100% | 100% | 0 |
| 80409 | RS Ibu dan Anak Khodijah | 1 | 2023 | 88.89% | 100% | 100% | 0% | 100% | 7.69% | 87.5% | 100% | 100% | 0% | 0% | 0% | 0 |
| 80410 | RS Umum Daerah Gambiran | 1 | 2023 | 73.34% | 87% | 97.42% | 0% | 79.83% | 0% | 84.76% | 59.33% | 99.01% | 100% | 95.11% | 100% | 0 |
| 80411 | RS Ibu dan Anak Mardi Waloeja Rampal Malang | 1 | 2023 | 88.39% | 93% | 93.26% | 100% | 87.1% | 0% | 65.22% | 100% | 100% | 0% | 100% | 100% | 0 |
| 80412 | RS Umum Aminah Blitar | 1 | 2023 | 99.78% | 100% | 99.93% | 93.75% | 99.94% | 1.12% | 39.57% | 100% | 86% | 44.44% | 88.2% | 100% | 0 |
| 80413 | RS Katolik St. Vincentius a Paulo | 1 | 2023 | 85.51% | 99% | 100% | 0% | 87.84% | 9.52% | 84.5% | 97.87% | 98.01% | 50% | 99.98% | 63.64% | 0 |
| 80414 | RS Punten | 1 | 2023 | 86.86% | 87% | 97.67% | 100% | 95.96% | 100% | 62.7% | 100% | 96.2% | 82.35% | 100% | 93.33% | 97 |
| 80415 | RS Punten | 1 | 2023 | 91.87% | 91% | 81.4% | 100% | 93.33% | 0% | 67.97% | 100% | 92.41% | 79.67% | 96.34% | 87.5% | 0 |
| 80416 | RS Ibu dan Anak Bunda Sejahtera | 1 | 2023 | 99.63% | 100% | 100% | 0% | 74.77% | 0% | 57.12% | 100% | 98.81% | 100% | 100% | 100% | 0 |
| 80417 | RS Gigi dan Mulut Nala Husada | 1 | 2023 | 94.79% | 94% | 100% | 0% | 91.84% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 80418 | RS Umum Daerah Haji Provinsi Jawa Timur | 1 | 2023 | 96.19% | 100% | 100% | 100% | 90.11% | 2.77% | 94.29% | 100% | 100% | 100% | 100% | 100% | 0 |
| 80419 | RSPAL dr. Ramelan | 1 | 2023 | 95.77% | 100% | 100% | 100% | 49.2% | 17.13% | 79.41% | 94.8% | 99.66% | 75% | 100% | 100% | 0 |
| 80420 | RS Umum Bhayangkara Kediri | 1 | 2023 | 92.73% | 100% | 100% | 80% | 80.16% | 0% | 89.39% | 100% | 99.74% | 95.24% | 100% | 100% | 0 |
| 80421 | RS Husada Utama Surabaya | 1 | 2023 | 97.94% | 100% | 100% | 100% | 77.78% | 4.22% | 51.9% | 92.31% | 100% | 73.17% | 100% | 100% | 0 |
| 80422 | RS Darmo | 1 | 2023 | 77% | 73% | 100% | 0% | 81.29% | 1.79% | 43.05% | 83.33% | 94.97% | 50% | 100% | 100% | 0 |
| 80423 | RS TK. IV 05.07.02 Kediri | 1 | 2023 | 79.06% | 89% | 93.12% | 100% | 70.58% | 0% | 70.42% | 100% | 88.26% | 54.55% | 88.89% | 100% | 0 |
| 80424 | RS Umum Daerah Kab. Buleleng | 1 | 2023 | 91.92% | 100% | 100% | 100% | 91.19% | 1.56% | 96.46% | 100% | 97.68% | 100% | 100% | 100% | 0 |
| 80425 | RS Umum Daerah Karangasem | 1 | 2023 | 97.32% | 99% | 97.9% | 50% | 72.73% | 1.63% | 90.4% | 100% | 97.98% | 92.31% | 99.36% | 0% | 0 |
| 80426 | RS Umum Bangli Medika Canti | 1 | 2023 | 90.5% | 94% | 100% | 50% | 66.67% | 2.35% | 78.41% | 100% | 99.39% | 76.67% | 100% | 80% | 0 |
| 80427 | RS Jiwa Provinsi Bali | 1 | 2023 | 90.93% | 92% | 100% | 0% | 55.11% | 0% | 23.78% | 100% | 100% | 87.62% | 100% | 0% | 0 |
| 80428 | RS Umum Daerah Bangli | 1 | 2023 | 89.61% | 99% | 99.92% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 80429 | RS Umum Grha Bhakti Medika | 1 | 2023 | 100% | 100% | 93.79% | 100% | 92% | 5.41% | 35.38% | 100% | 81.74% | 0% | 73.1% | 100% | 0 |
| 80430 | RS Umum Bintang | 1 | 2023 | 92.28% | 96% | 86.73% | 100% | 92.86% | 0% | 75.86% | 97.67% | 99.28% | 100% | 100% | 100% | 0 |
| 80431 | RS Umum Payangan | 1 | 2023 | 89.87% | 100% | 100% | 100% | 82.03% | 0% | 99.72% | 100% | 91.44% | 0% | 100% | 0% | 0 |
| 80432 | RS Umum Famili Husada | 1 | 2023 | 89% | 100% | 100% | 100% | 89.04% | 0% | 78.17% | 100% | 100% | 86.67% | 100% | 100% | 0 |
| 80433 | RS Umum Ari Canti | 1 | 2023 | 90.5% | 100% | 100% | 100% | 81.19% | 0.53% | 82.12% | 100% | 99.25% | 87.5% | 100% | 100% | 0 |
| 80434 | RS Umum Sumbawa Besar | 1 | 2023 | 94.68% | 93% | 98.89% | 0% | 71.86% | 100% | 99.75% | 100% | 100% | 100% | 98.96% | 92.31% | 0 |
| 80435 | RS Umum Premagana | 1 | 2023 | 88.27% | 100% | 100% | 100% | 80.33% | 100% | 80.78% | 100% | 97.63% | 93.25% | 100% | 100% | 0 |
| 80436 | RS Umum Daerah Sanjiwani Gianyar | 1 | 2023 | 90% | 100% | 100% | 100% | 82.33% | 0.3% | 84.37% | 100% | 100% | 100% | 100% | 100% | 82.36 |
| 80437 | RS Windu Husada | 1 | 2023 | 95% | 99% | 100% | 100% | 100% | 0% | 100% | 0% | 83.35% | 0% | 100% | 100% | 0 |
| 80438 | RS Umum Garba Med | 1 | 2023 | 97.5% | 98% | 100% | 100% | 91.23% | 0% | 98.42% | 100% | 72.28% | 99.78% | 98% | 100% | 0 |
| 80439 | RS Khusus Bedah BIMC Nusa Dua | 1 | 2023 | 89.64% | 91% | 100% | 0% | 81.6% | 10.71% | 72.41% | 100% | 99.73% | 100% | 97.22% | 100% | 0 |
| 80440 | RS Umum Kasih Ibu Kedonganan | 1 | 2023 | 96% | 100% | 100% | 0% | 100% | 0% | 82.98% | 100% | 94.88% | 100% | 100% | 100% | 0 |
| 80441 | RS Khusus Bedah BIMC | 1 | 2023 | 86.14% | 95% | 100% | 0% | 92.31% | 0% | 78.98% | 100% | 99.32% | 100% | 100% | 100% | 0 |
| 80442 | RS Ibu dan Anak Puri Bunda Tabanan | 1 | 2023 | 97.13% | 99% | 100% | 100% | 99.07% | 4.55% | 91.07% | 100% | 100% | 98.48% | 100% | 100% | 0 |
| 80443 | RS Ibu dan Anak Cahaya Bunda | 1 | 2023 | 93.5% | 100% | 96.88% | 87.5% | 67.19% | 3.95% | 93.75% | 100% | 84.38% | 82.03% | 96.88% | 100% | 0 |
| 80444 | RS Umum Semara Ratih | 1 | 2023 | 97.5% | 100% | 100% | 87.5% | 98% | 0% | 86% | 100% | 96% | 0% | 100% | 80% | 0 |
| 80445 | RS Umum Ganesha | 1 | 2023 | 87.56% | 100% | 100% | 100% | 95.18% | 0% | 94.51% | 100% | 94% | 86.67% | 100% | 100% | 0 |
| 80446 | RS Umum Daerah Patuh Karya | 1 | 2023 | 70% | 94% | 97.88% | 0% | 98.21% | 0% | 100% | 100% | 98.56% | 100% | 40% | 0% | 0 |
| 80447 | RS Ibu dan Anak Kuncup Bunga | 1 | 2023 | 74.5% | 82% | 73.53% | 0% | 100% | 0% | 75.71% | 100% | 63.38% | 100% | 76.47% | 100% | 0 |
| 80448 | RS Umum Daerah Lombok Timur | 1 | 2023 | 74.96% | 82% | 84.04% | 0% | 52.54% | 4.55% | 84.62% | 100% | 94.28% | 33.33% | 85.84% | 100% | 0 |
| 80449 | RS Lotim Medical Center | 1 | 2023 | 82.14% | 96% | 93.33% | 100% | 100% | 3.41% | 42.15% | 100% | 97.07% | 96.88% | 100% | 100% | 0 |
| 80450 | RS Umum Daerah Dr. R. Soedjono Selong | 1 | 2023 | 86.21% | 84% | 95.78% | 0% | 52.21% | 0% | 73.07% | 100% | 91.21% | 94.85% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.