Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 104901 | RS Umum Daerah Labuha | 12 | 2022 | - | 85.14% | 94% | 95.8% | 30% | 39.57% | 0% | 100% | 94.87% | 95.87% | 0% | 95.16% | 0% | 73.26 |
| 104902 | RS Umum Daerah Undata Palu | 12 | 2022 | - | 89.93% | 90% | 99.19% | 0% | 41.89% | 0.45% | 97.49% | 100% | 100% | 0% | 99.42% | 100% | 80.08 |
| 104903 | RS Santa Anna | 12 | 2022 | - | 83.81% | 100% | 100% | 0% | 0% | 0% | 96.79% | 100% | 98.89% | 0% | 0% | 100% | 82 |
| 104904 | RS Tk. II Prof. dr. J. A. Latumeten | 12 | 2022 | - | 89% | 91% | 100% | 100% | 80% | 4.17% | 80% | 100% | 100% | 80% | 100% | 100% | 0 |
| 104905 | RS Umum Daerah Konawe Selatan | 12 | 2022 | - | 100% | 100% | 100% | 100% | 86.52% | 0% | 87.1% | 100% | 100% | 81.25% | 100% | 100% | |
| 104906 | RS Umum Tadulako Palu | 12 | 2022 | - | 91.43% | 95% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 104907 | RS TNI AL dr. FX. Soehardjo | 12 | 2022 | - | 89.37% | 100% | 98.06% | 0% | 98.57% | 0% | 99.03% | 100% | 100% | 100% | 100% | 100% | 100 |
| 104908 | RS Benyamin Guluh Kolaka | 12 | 2022 | - | 86.76% | 94% | 99.51% | 100% | 67.16% | 0% | 98.28% | 100% | 90.41% | 100% | 100% | 100% | 84.39 |
| 104909 | RS TK. III. 13.06.01 Dr. Sindhu Trisno | 12 | 2022 | - | 89.51% | 100% | 100% | 100% | 67.92% | 1.27% | 83.33% | 100% | 99.32% | 97.73% | 100% | 100% | 84 |
| 104910 | RS Ibu dan Anak Ananda Trifa | 12 | 2022 | - | 87.72% | 100% | 93.55% | 0% | 77.44% | 3.85% | 88.89% | 100% | 92.88% | 0% | 0% | 0% | 0 |
| 104911 | RS Hermina Kendari | 12 | 2022 | - | 89.57% | 95% | 99.26% | 100% | 74.19% | 3.33% | 98.5% | 100% | 98.31% | 80% | 100% | 100% | 99.78 |
| 104912 | RS Umum Daerah Siwa | 12 | 2022 | - | 79.59% | 94% | 92.24% | 100% | 94.67% | 0% | 62.82% | 100% | 99.74% | 100% | 99.05% | 0% | 84 |
| 104913 | RS Samaritan Palu | 12 | 2022 | - | 84.75% | 96% | 98.4% | 100% | 96.3% | 2.94% | 92.14% | 100% | 89.12% | 100% | 100% | 100% | 88 |
| 104914 | RS Umum Daerah Sele Be Solu | 12 | 2022 | - | 69.15% | 72% | 97.17% | 50% | 67.94% | 57.45% | 67.59% | 74.07% | 86.85% | 100% | 100% | 0% | 98.81 |
| 104915 | RSK THT-BEDAH KL PROKLAMASI | 12 | 2022 | - | 7915% | 92% | 100% | % | 9033% | 714% | 100% | 0% | 9033% | 0% | 100% | 8889% | 90 |
| 104916 | RS Dr. Hasri Ainun Habibie Parepare | 12 | 2022 | - | 90.88% | 94% | 94.13% | 0% | 95.45% | 0% | 98.81% | 100% | 91.12% | 100% | 97.51% | 100% | 97 |
| 104917 | bukan RS | 12 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 8067% | 100% | 9974% | 80% | 100% | 100% | 0 |
| 104918 | RS Otak & Jantung Pertamina Royal Biringkanaya | 12 | 2022 | - | 92.88% | 100% | 100% | 0% | 98.58% | 0% | 100% | 100% | 0% | 66.67% | 100% | 0% | 100 |
| 104919 | RS Umum Daerah Nene Mallomo | 12 | 2022 | - | 87.88% | 98% | 95.01% | 83.33% | 90.16% | 0.87% | 97.94% | 96.3% | 89.09% | 72.58% | 98.59% | 100% | 81.48 |
| 104920 | RS Maryam Citra Medika | 12 | 2022 | - | 99.4% | 100% | 99.6% | 0% | 97.25% | 6.67% | 100% | 100% | 100% | 68.75% | 100% | 100% | 89.2 |
| 104921 | RS Umum Anutapura Palu | 12 | 2022 | - | 86.62% | 100% | 97.09% | 66.67% | 100% | 18.97% | 100% | 100% | 99.96% | 0% | 100% | 100% | 77.78 |
| 104922 | RS Umum Kartika Husada | 12 | 2022 | - | 98.77% | 96% | 98.93% | 82.46% | 62.5% | 19.72% | 58.8% | 100% | 93.27% | 68.97% | 100% | 88.89% | 78.43 |
| 104923 | BMC Mayapada Hospital | 12 | 2022 | - | 72.08% | 98% | 100% | 100% | 61.03% | 1.09% | 90.31% | 100% | 89.65% | 100% | 100% | 100% | 90.86 |
| 104924 | RS Umum Karya Medika II | 12 | 2022 | - | 85.07% | 100% | 100% | 100% | 100% | 6.21% | 55.36% | 100% | 90.24% | 95% | 100% | 100% | 80.7 |
| 104925 | RS Khusus Bedah Halmahera Siaga | 12 | 2022 | - | 96.48% | 96% | 99.97% | 0% | 45.85% | 0% | 50.28% | 100% | 0% | 100% | 100% | 100% | 86 |
| 104926 | RS Umum Hermina Galaxy | 12 | 2022 | - | 91.16% | 100% | 100% | 100% | 93.55% | 0.52% | 90% | 100% | 100% | 92.68% | 100% | 100% | 0 |
| 104927 | RS Umum Santosa Hospital Bandung Central | 12 | 2022 | - | 99.89% | 100% | 100% | 100% | 84.32% | 0.45% | 86.2% | 95.14% | 96.5% | 97.67% | 100% | 100% | 0 |
| 104928 | Rumah Sakit Mitra Plumbon Cibitung | 12 | 2022 | - | 85.8% | 100% | 100% | 100% | 83.76% | 0.6% | 63.74% | 100% | 89.66% | 88.89% | 100% | 100% | 82 |
| 104929 | RS Umum Amanda Mitra Keluarga | 12 | 2022 | - | 90.67% | 98% | 99.25% | 100% | 81.11% | 6.36% | 90.17% | 97.5% | 100% | 0% | 100% | 91.49% | 86 |
| 104930 | RS Umum Trimitra | 12 | 2022 | - | 82.23% | 90% | 99.23% | 100% | 90% | 0% | 77.33% | 100% | 100% | 96.24% | 96.69% | 100% | 90.15 |
| 104931 | RS Umum Azra | 12 | 2022 | - | 93.05% | 100% | 100% | 0% | 91.36% | 1.72% | 68.8% | 100% | 100% | 100% | 100% | 100% | 95.94 |
| 104932 | RS AMC | 12 | 2022 | - | 92.89% | 97% | 100% | 0% | 76.56% | 5.88% | 61.43% | 83.33% | 100% | 92.31% | 100% | 100% | 86.4 |
| 104933 | RS Umum Daerah Bandung Kiwari | 12 | 2022 | - | 89.03% | 99% | 99.83% | 70% | 55.71% | 0% | 91.15% | 99.67% | 100% | 64.29% | 96.38% | 100% | 87.85 |
| 104934 | RS Umum Hermina Pasteur | 12 | 2022 | - | 92% | 96% | 100% | 100% | 93.93% | 0% | 100% | 100% | 100% | 90% | 100% | 100% | 95.88 |
| 104935 | RS Primaya Karawang | 12 | 2022 | - | 86.92% | 95% | 100% | 100% | 93.89% | 2.38% | 97.85% | 100% | 97.49% | 90% | 95.97% | 100% | 92 |
| 104936 | RS Umum Helsa | 12 | 2022 | - | 75.47% | 96% | 96.35% | 0% | 91.76% | 2.94% | 47.77% | 100% | 96.37% | 84.62% | 95.17% | 100% | 88.9 |
| 104937 | RS Umum Sentral Medika | 12 | 2022 | - | 100% | 100% | 100% | 100% | 95.39% | 24.27% | 100% | 100% | 100% | 100% | 40% | 100% | 70 |
| 104938 | RS Umum Dokter Adam Talib | 12 | 2022 | - | 100% | 100% | 100% | 0% | 97.87% | 0% | 98.44% | 0% | 100% | 100% | 100% | 0% | 87 |
| 104939 | RS Paru Dr. H. A. Rotinsulu | 12 | 2022 | - | 91.03% | 100% | 100% | 0% | 78.83% | 0% | 92.29% | 100% | 8.79% | 100% | 100% | 100% | 0 |
| 104940 | RS Umum Hermina Bogor | 12 | 2022 | - | 92.01% | 100% | 100% | 100% | 86.67% | 0% | 98.23% | 100% | 90.3% | 85.71% | 99.44% | 100% | 97.24 |
| 104941 | RS Khusus Ginjal Ny. R. A. Habibie | 12 | 2022 | - | 79.62% | 100% | 0% | 0% | 84.41% | 5.43% | 87.8% | 100% | 93.65% | 96.77% | 100% | 100% | 79 |
| 104942 | RS San Medical Center | 12 | 2022 | - | 94% | 91% | 90% | 100% | 80% | 0% | 76.09% | 100% | 100% | 100% | 100% | 100% | 100 |
| 104943 | RS Umum Puri Asih | 12 | 2022 | - | 98% | 99% | 100% | 0% | 97.74% | 2.21% | 97.78% | 100% | 0% | 88.89% | 100% | 100% | 78.1 |
| 104944 | RS Jiwa dr. H. Marzoeki Mahdi | 12 | 2022 | - | 89.74% | 98% | 98.91% | 100% | 70.91% | 0% | 98.28% | 100% | 97.93% | 91.47% | 100% | 100% | 88.36 |
| 104945 | RS Umum Rosela | 12 | 2022 | - | 98% | 100% | 91.18% | 100% | 94.12% | 0% | 97.06% | 100% | 100% | 83.33% | 94.12% | 100% | 92 |
| 104946 | RS Umum Fikri Medika | 12 | 2022 | - | 91.24% | 98% | 97.5% | 0% | 95.69% | 0.31% | 58.03% | 100% | 77.01% | 0% | 78.08% | 100% | 80.72 |
| 104947 | RS Ananda Tambun Selatan | 12 | 2022 | - | 75% | 67% | 96.67% | 100% | 85.68% | 100% | 67.77% | 0% | 99.77% | 100% | 86.67% | 100% | 70 |
| 104948 | RS Umum Permata Keluarga Lippo Cikarang | 12 | 2022 | - | 92.84% | 100% | 100% | 0% | 83.58% | 0% | 84.67% | 100% | 99.56% | 90% | 100% | 100% | 97 |
| 104949 | RS Umum Hermina Bekasi | 12 | 2022 | - | 89% | 100% | 100% | 0% | 80.65% | 0% | 83.33% | 100% | 98.93% | 100% | 100% | 100% | 92 |
| 104950 | RS Umum Hermina Grand Wisata | 12 | 2022 | - | 89.9% | 99% | 100% | 100% | 83.87% | 2.23% | 83.33% | 100% | 99.49% | 100% | 100% | 83.33% | 98.58 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.