Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 105001 | RS Karisma Cimareme | 12 | 2022 | - | 79.5% | 85% | 100% | 51.72% | 78.68% | 0% | 47.09% | 100% | 96.27% | 80.61% | 100% | 100% | 94.2 |
| 105002 | RS Umum Karya Medika | 12 | 2022 | - | 77.44% | 93% | 91.78% | 86.67% | 80.98% | 0% | 63.31% | 100% | 100% | 85.26% | 100% | 100% | 93.8 |
| 105003 | RS Umum Sumber Hurip | 12 | 2022 | - | 86.91% | 96% | 100% | 0% | 52.77% | 0% | 92.59% | 100% | 99.5% | 100% | 100% | 100% | 85.04 |
| 105004 | RS Umum Citra Sari Husada | 12 | 2022 | - | 89.54% | 96% | 100% | 100% | 90.62% | 0.7% | 98.44% | 100% | 99.29% | 87.8% | 100% | 100% | 83.33 |
| 105005 | RS Umum Sumber Kasih | 12 | 2022 | - | 92.18% | 91% | 100% | 100% | 98% | 0% | 82.73% | 100% | 99.44% | 72.92% | 85.45% | 100% | 98 |
| 105006 | RS Umum Daerah Pandega Pangandaran | 12 | 2022 | - | 94% | 96% | 99.01% | 92.41% | 83.59% | 0% | 96.09% | 94.37% | 93.75% | 78% | 100% | 100% | 75.36 |
| 105007 | RS Umum Budi Asih | 12 | 2022 | - | 96% | 94% | 0% | 0% | 94.09% | 0% | 100% | 100% | 98.46% | 100% | 100% | 100% | 100 |
| 105008 | RS DKH Cikarang barat | 12 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 92.59% | 86.12% | 86.12% | 92.59% | 100% | 92.59% | 80 |
| 105009 | RS Umum Putera Bahagia | 12 | 2022 | - | 98.18% | 94% | 100% | 0% | 85% | 4.38% | 50.67% | 100% | 99.46% | 100% | 100% | 95.4% | 87.2 |
| 105010 | RS Umum Izza | 12 | 2022 | - | 80% | 100% | 97.14% | 100% | 75.76% | 0% | 47.65% | 100% | 83.87% | 47.4% | 100% | 100% | 98 |
| 105011 | RS Umum Asri Medika | 12 | 2022 | - | 87.5% | 83% | 100% | 57.14% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 50 |
| 105012 | RS Umum Cahya Kawaluyan | 12 | 2022 | - | 93.18% | 95% | 99.97% | 0% | 40.58% | 1.11% | 54.95% | 96.2% | 99.43% | 80% | 99.65% | 100% | 86.25 |
| 105013 | RS Umum Panti Abdi Dharma | 12 | 2022 | - | 90.1% | 96% | 100% | 100% | 81.93% | 0% | 98.26% | 100% | 97.46% | 70% | 100% | 90% | 96 |
| 105014 | RS Umum Hasanah Graha Afiah | 12 | 2022 | - | 93.5% | 78% | 100% | 100% | 76.71% | 100% | 76.4% | 100% | 98.84% | 60% | 100% | 100% | |
| 105015 | RS Umum PMI Bogor | 12 | 2022 | - | 91.5% | 96% | 99.22% | 100% | 100% | 1.56% | 81.25% | 100% | 99.22% | 70.31% | 82.03% | 100% | 89.96 |
| 105016 | RS Jantung dan Pembuluh Darah Paramarta | 12 | 2022 | - | 74.39% | 86% | 0% | % | 47.41% | % | 72.64% | 75% | 95.33% | 0% | 0% | 100% | 96 |
| 105017 | RS Khusus Paru Kabupaten Karawang | 12 | 2022 | - | 100% | 100% | 100% | 0% | 84.09% | 0% | 100% | 100% | 99.74% | 100% | 100% | 100% | 96.14 |
| 105018 | RS Umum Pindad | 12 | 2022 | - | 94.43% | 100% | 100% | 100% | 77.96% | 2.53% | 89.17% | 100% | 97.76% | 100% | 100% | 100% | 91 |
| 105019 | RS Ibu dan Anak Taman Harapan Baru | 12 | 2022 | - | 100% | 100% | 100% | 80% | 86.49% | 4.76% | 62.63% | 100% | 85.52% | 0% | 100% | 100% | 100 |
| 105020 | RS Umum Bhayangkara Setukpa Lemdikpol | 12 | 2022 | - | 100% | 100% | 100% | 0% | 93% | 0% | 87.29% | 100% | 92.14% | 81% | 100% | 86.67% | 80 |
| 105021 | RS Umum Lira Medika | 12 | 2022 | - | 98.59% | 100% | 99.75% | 0% | 75.01% | 4.92% | 81.27% | 100% | 90.91% | 74.32% | 100% | 100% | 97.83 |
| 105022 | RS Umum Santosa Hospital Bandung Kopo | 12 | 2022 | - | 92.38% | 96% | 99.84% | 100% | 19.19% | 0% | 58.37% | 93.9% | 90.37% | 90.12% | 99.69% | 100% | 98.92 |
| 105023 | RS Ibu dan Anak Limijati | 12 | 2022 | - | 80.63% | 100% | 100% | 21.43% | 100% | 8% | 90.4% | 95.31% | 97.46% | 62.79% | 100% | 100% | 94 |
| 105024 | RS Permata Keluarga Karawang | 12 | 2022 | - | 91% | 100% | 100% | 83.33% | 89.74% | 0% | 94.11% | 100% | 80.75% | 75% | 100% | 0% | 88 |
| 105025 | RS Umum Pelabuhan Cirebon | 12 | 2022 | - | 89.85% | 90% | 97% | 100% | 75.19% | 0% | 55.3% | 100% | 95.63% | 75.76% | 100% | 100% | 80 |
| 105026 | RS Umum Karya Husada | 12 | 2022 | - | 97.54% | 98% | 98.69% | 21.05% | 67.62% | 21.79% | 46.88% | 94.95% | 100% | 84.62% | 87.23% | 100% | 79.75 |
| 105027 | RS Ibu dan Anak Kartini | 12 | 2022 | - | 95.25% | 98% | 98.91% | 83.33% | 94.31% | 4.65% | 93.93% | 96.27% | 96.96% | 95.51% | 95.25% | 96.43% | 98 |
| 105028 | RS Umum Santo Yusup | 12 | 2022 | - | 76.09% | 80% | 96.22% | 0% | 97% | 0% | 68.21% | 97.74% | 97.75% | 76% | 97.47% | 100% | 90.16 |
| 105029 | RS Umum Grha Permata Ibu | 12 | 2022 | 07-01-2024 | 83.5% | 90% | 100% | 100% | 86.67% | 1.78% | 59.24% | 100% | 77.42% | 0% | 100% | 100% | 95.77 |
| 105030 | RS Umum Masmitra | 12 | 2022 | - | 50% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 105031 | RS Umum Proklamasi | 12 | 2022 | - | 81.5% | 92% | 93.94% | 0% | 86.69% | 0% | 87.5% | 100% | 83.33% | 81.82% | 92% | 100% | 84.13 |
| 105032 | RS Umum Metro Hospitals | 12 | 2022 | - | 100% | 100% | 100% | 75% | 85.48% | 0% | 0% | 0% | 92.22% | 85% | 100% | 100% | 91 |
| 105033 | RS Siloam Sentosa | 12 | 2022 | - | 96.16% | 98% | 96.92% | 0% | 62.79% | 13.64% | 63.41% | 100% | 91.52% | 81.48% | 100% | 82.72% | 98 |
| 105034 | RS Umum Islam Karawang | 12 | 2022 | - | 67.59% | 78% | 95.32% | 83.33% | 38.4% | 28.7% | 87.53% | 100% | 92.63% | 92.39% | 96.46% | 100% | 80 |
| 105035 | RS Umum Annisa | 12 | 2022 | - | 86.06% | 100% | 100% | 71.43% | 71.99% | 2.16% | 60.36% | 100% | 86.52% | 92.52% | 100% | 100% | 93.5 |
| 105036 | RS Mekar Sari | 12 | 2022 | - | 100% | 100% | 100% | 100% | 82.43% | 0.83% | 81.25% | 100% | 88.01% | 80.77% | 100% | 100% | 91.57 |
| 105037 | RS Umum Saraswati | 12 | 2022 | - | 93.28% | 98% | 100% | % | 80.2% | 0% | 48.92% | 100% | 86.65% | 88.89% | 100% | 0% | 86.83 |
| 105038 | RS Uni Medika Setu Bekasi | 12 | 2022 | - | 99.19% | 100% | 89.77% | 90.91% | 96.13% | 9.26% | 46.25% | 83.33% | 100% | 100% | 100% | 100% | 99 |
| 105039 | RS Ibu dan Anak Dr. Djoko Pramono | 12 | 2022 | - | 97.5% | 97% | 96.59% | 80.77% | 84.2% | 11.66% | 77.5% | 96% | 100% | 86% | 98% | 96% | 88 |
| 105040 | RS Umum Daerah dr. Chasbullah Abdulmadjid | 12 | 2022 | - | 83.7% | 99% | 100% | 80.56% | 70.7% | 0% | 100% | 100% | 92.14% | 100% | 100% | 100% | 0 |
| 105041 | RS Umum Santo Borromeus | 12 | 2022 | - | 92.62% | 90% | 99.7% | 100% | 95.67% | 1.52% | 92.15% | 94.35% | 99.81% | 100% | 99.24% | 100% | 82.83 |
| 105042 | RS Jantung Hasna Medika | 12 | 2022 | - | 85.1% | 94% | 100% | 0% | 20.68% | 0.74% | 81.72% | 100% | 86.52% | 100% | 100% | 100% | 88 |
| 105043 | RS Umum Daerah Khidmat Sehat Afiat Kota Depok | 12 | 2022 | - | 85.6% | 100% | 100% | 0% | 32.03% | 4.51% | 80.92% | 96.35% | 96.45% | 100% | 100% | 100% | 84.69 |
| 105044 | RS Ibu dan Anak Cahaya Bunda | 12 | 2022 | - | 64.52% | 100% | 100% | 0% | 64.73% | 6.9% | 96% | 100% | 0% | 100% | 98.8% | 100% | 100 |
| 105045 | RS EMC Cikarang | 12 | 2022 | - | 92.71% | 98% | 100% | 0% | 98.73% | 12.24% | 86.36% | 100% | 89.62% | 100% | 100% | 100% | 86.58 |
| 105046 | RS Mitra Plumbon Indramayu | 12 | 2022 | - | 96.74% | 99% | 100% | 62.5% | 81.95% | 1.15% | 83.86% | 100% | 90.31% | 100% | 100% | 100% | 96 |
| 105047 | RS Umum Medirossa Cikarang | 12 | 2022 | - | 97.64% | 98% | 73.33% | 0% | 97.56% | 2.46% | 92.5% | 100% | 75.23% | 97.78% | 100% | 100% | 95.3 |
| 105048 | RS Umum Anna Medika | 12 | 2022 | - | 98.41% | 99% | 96.35% | 100% | 96.48% | 0% | 98.01% | 100% | 100% | 9.09% | 100% | 100% | 90.25 |
| 105049 | RS Umum Daerah Komodo | 12 | 2022 | - | 62.07% | 91% | 90.75% | 100% | 67.78% | 31.03% | 100% | 100% | 99.86% | 0% | 87.29% | 0% | 79 |
| 105050 | RS Umum Kota Tarakan | 12 | 2022 | - | 86.71% | 92% | 79.41% | 0% | 99.74% | 20% | 97.93% | 100% | 95.66% | 90.91% | 100% | 100% | 84.64 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.