Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 104951 | RS Umum Sentra Medika | 12 | 2022 | - | 94.94% | 92% | 99.56% | 0% | 96.89% | 8.15% | 52.67% | 100% | 80.65% | 87.5% | 100% | 91.17% | 90.87 |
| 104952 | RS Umum Kartika Husada | 12 | 2022 | - | 80.7% | 100% | 100% | 94.12% | 67.12% | 50% | 34.13% | 100% | 90.43% | 31.75% | 100% | 100% | 86.8 |
| 104953 | RS Umum Daerah Bantar Gebang | 12 | 2022 | - | 81.25% | 94% | 100% | 0% | 94.22% | 0% | 88.24% | 100% | 86.39% | 0% | 100% | 0% | 83.61 |
| 104954 | RS Umum Bhakti Husada II Purwakarta | 12 | 2022 | - | 91.86% | 100% | 100% | 100% | 84.55% | 0% | 95.36% | 100% | 82.46% | 80% | 100% | 100% | 97 |
| 104955 | RS Umum Daerah Pondokgede | 12 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 98.65% | 75% | 100% | 0% | 92.96 |
| 104956 | RS Umum Mitra Keluarga Depok | 12 | 2022 | - | 99.44% | 100% | 100% | 0% | 58.23% | 0% | 49.52% | 100% | 100% | 0% | 100% | 100% | 79.67 |
| 104957 | RS Umum Vania | 12 | 2022 | - | 96.33% | 100% | 100% | 100% | 86.57% | 0% | 77.33% | 100% | 99.72% | 80% | 100% | 100% | 89 |
| 104958 | RS Umum Daerah Subang | 12 | 2022 | - | 90.46% | 89% | 99.14% | 100% | 68.35% | 3.63% | 97.63% | 100% | 98.34% | 0% | 99.85% | 100% | 79.48 |
| 104959 | RS Umum Karina Medika | 12 | 2022 | - | 87.61% | 80% | 91.16% | 100% | 85.95% | 0% | 85.09% | 100% | 95.56% | 77.5% | 100% | 88.1% | 80 |
| 104960 | RS Umum Juwita | 12 | 2022 | - | 98.7% | 98% | 65.19% | 100% | 100% | 0% | 63.97% | 100% | 96.47% | 0% | 100% | 100% | 100 |
| 104961 | Siloam Hospitals Lippo Cikarang | 12 | 2022 | - | 90.15% | 99% | 98.81% | 100% | 75.92% | 18.67% | 81.54% | 100% | 97.23% | 88.24% | 100% | 98.18% | 97 |
| 104962 | RS Umum Daerah Lembang | 12 | 2022 | - | 89.45% | 96% | 98.55% | 60% | 83.43% | 3.06% | 91.25% | 100% | 93.47% | 75% | 92.27% | 100% | 78.97 |
| 104963 | RS Umum Amanda | 12 | 2022 | - | 97.05% | 100% | 100% | 100% | 98.46% | 0% | 98.97% | 100% | 100% | 95.83% | 100% | 100% | 82 |
| 104964 | RS Umum Daerah Karawang | 12 | 2022 | - | 84.49% | 99% | 94% | 100% | 52.82% | 49.5% | 96.9% | 100% | 99.65% | 14.1% | 95% | 100% | 82.56 |
| 104965 | RS Umum Bunda Mulia | 12 | 2022 | - | 98.31% | 99% | 100% | 100% | 99.43% | 0% | 91.84% | 100% | 100% | 88.89% | 100% | 100% | 99.69 |
| 104966 | RS Siloam Bekasi Timur | 12 | 2022 | - | 95.2% | 100% | 100% | 0% | 98.38% | 26.58% | 75.41% | 100% | 100% | 81.82% | 100% | 82.93% | 98 |
| 104967 | RS Umum Bayukarta | 12 | 2022 | - | 89.75% | 90% | 96.9% | 0% | 87.19% | 5.41% | 77.32% | 75.68% | 100% | 75.24% | 100% | 100% | 79.89 |
| 104968 | RS Umum Immanuel Bandung | 12 | 2022 | - | 91.28% | 93% | 100% | 0% | 94.08% | 0.33% | 69.78% | 98.66% | 90.04% | 91.3% | 100% | 100% | 80.64 |
| 104969 | RS Sentra Medika Langut | 12 | 2022 | - | 95.07% | 90% | 96.13% | 0% | 99.34% | 0% | 70.73% | 89.36% | 87.81% | 97.71% | 100% | 100% | 90 |
| 104970 | RS Umum Satria Medika | 12 | 2022 | - | 70% | 90% | 100% | 0% | 97% | 0% | 99% | 100% | 80% | 100% | 100% | 95% | 97 |
| 104971 | RS Umum Dewi Sri | 12 | 2022 | - | 73.69% | 98% | 100% | 100% | 53.52% | 2.48% | 60.58% | 83.02% | 66.67% | 100% | 100% | 100% | 90.4 |
| 104972 | RS Umum Taman Harapan Baru | 12 | 2022 | 01-01-1970 | 80% | 100% | 86.84% | 25% | 100% | 0% | 72.41% | 100% | 80.02% | 45.32% | 100% | 78.12% | 100 |
| 104973 | RS Primaya Bekasi Utara | 12 | 2022 | - | 92% | 97% | 100% | 0% | 98.61% | 0% | 97.94% | 100% | 81.33% | 86.67% | 99.71% | 100% | 92.2 |
| 104974 | RS Primaya | 12 | 2022 | - | 92.5% | 100% | 100% | 85.71% | 95.67% | 1.49% | 100% | 99.33% | 95.5% | 100% | 100% | 100% | 0 |
| 104975 | RS Umum Pamanukan Medical Center (PMC) | 12 | 2022 | - | 89.52% | 92% | 100% | 100% | 75.33% | 3.08% | 70.59% | 99.32% | 100% | 100% | 100% | 88.89% | 80 |
| 104976 | RS Ibu dan Anak Selasih Medika | 12 | 2022 | - | 82.11% | 99% | 98.32% | 0% | 56.58% | 4.17% | 81.25% | 100% | 99.95% | 79.57% | 100% | 100% | 91.7 |
| 104977 | RS Umum Daerah Al-Mulk | 12 | 2022 | - | 71% | 84% | 100% | 0% | 92.41% | 0% | 70.83% | 100% | 62.34% | 100% | 100% | 100% | 84.82 |
| 104978 | RS Primaya | 12 | 2022 | - | 92.5% | 98% | 100% | 87.5% | 97.33% | 98.21% | 100% | 100% | 99.62% | 100% | 100% | 100% | 97 |
| 104979 | RS Siloam Bekasi Sepanjang Jaya | 12 | 2022 | - | 99.18% | 100% | 100% | 0% | 63.64% | 6.69% | 86.61% | 100% | 80.43% | 70.27% | 100% | 92.63% | 97 |
| 104980 | RS Umum Daerah Bayu Asih | 12 | 2022 | - | 88.69% | 89% | 93.84% | 100% | 57.58% | 9.8% | 100% | 91.62% | 86.24% | 71.43% | 97.9% | 100% | 79.5 |
| 104981 | RS EMC Pekayon | 12 | 2022 | - | 92.01% | 98% | 99.75% | 0% | 100% | 2.68% | 80.6% | 100% | 99.98% | 100% | 100% | 98.67% | 0 |
| 104982 | RS Umum Bhayangkara Tk IV Bogor | 12 | 2022 | - | 95% | 90% | 100% | 100% | 90% | 0% | 90% | 100% | 85.79% | 100% | 100% | 100% | 90 |
| 104983 | RS Umum Islam dr. Subki Abdulkadir | 12 | 2022 | - | 90% | 90% | 100% | 0% | 40.53% | 0% | 70.27% | 100% | 100% | 100% | 100% | 100% | 0 |
| 104984 | RS Umum Rawa Lumbu | 12 | 2022 | - | 89% | 100% | 100% | 100% | 96.22% | 1.69% | 83.18% | 100% | 93.17% | 78.12% | 100% | 90% | 80 |
| 104985 | RS Umum Siloam Purwakarta | 12 | 2022 | - | 88.24% | 100% | 98.95% | 100% | 100% | 23.85% | 61.04% | 100% | 100% | 96.92% | 98.17% | 100% | 99.31 |
| 104986 | RS Umum Amira | 12 | 2022 | - | 97% | 99% | 94.68% | 0% | 83.59% | 0% | 73.08% | 100% | 95.17% | 0% | 99.29% | 92.86% | 0 |
| 104987 | RS Umum Anna | 12 | 2022 | - | 99.5% | 100% | 98.52% | 100% | 72% | 0% | 50.63% | 64.42% | 96.13% | 25.71% | 94.16% | 100% | 90 |
| 104988 | RS Umum dr. Abdul Radjak Purwakarta | 12 | 2022 | - | 93% | 100% | 100% | 91.67% | 86.05% | 4.86% | 79.31% | 100% | 85.58% | 83.33% | 100% | 100% | 93 |
| 104989 | RS Umum Pusat Dr. Hasan Sadikin | 12 | 2022 | - | 95.63% | 100% | 99.75% | 70% | 84.01% | 100% | 0% | 92.15% | 98.83% | 0% | 99.87% | 100% | 81.2 |
| 104990 | RS Umum Tiara | 12 | 2022 | - | 91.16% | 99% | 97.97% | 95% | 90% | 1.02% | 86.21% | 100% | 98% | 96% | 96.55% | 100% | 82 |
| 104991 | RS Umum Graha Juanda | 12 | 2022 | - | 99.5% | 100% | 98.58% | 100% | 99.89% | 0% | 81.65% | 91.86% | 99.82% | 100% | 100% | 100% | 89 |
| 104992 | RS Umum Bella | 12 | 2022 | - | 93% | 88% | 99.62% | 0% | 100% | 12.74% | 68.78% | 93.12% | 99.78% | 88.41% | 100% | 100% | 90 |
| 104993 | RS Umum Permata Keluarga Jababeka | 12 | 2022 | - | 95.88% | 100% | 100% | 0% | 86.83% | 2.83% | 70.25% | 100% | 100% | 78.38% | 100% | 100% | 82 |
| 104994 | RS Umum Sentra Medika | 12 | 2022 | - | 95.94% | 100% | 100% | 100% | 21.65% | 0% | 70.03% | 96.35% | 95.54% | 89.33% | 98.53% | 100% | 77.41 |
| 104995 | RS Hermina Metland Cibitung | 12 | 2022 | - | 90.65% | 96% | 100% | 93.1% | 100% | 4.4% | 100% | 100% | 100% | 100% | 100% | 100% | 94.53 |
| 104996 | RSU Bhayangkara Tk. II Sartika Asih | 12 | 2022 | - | 85.09% | 95% | 100% | 100% | 74.37% | 0% | 97.34% | 100% | 98.3% | 0% | 100% | 100% | 78.08 |
| 104997 | RS Umum Bhakti Kartini | 12 | 2022 | - | 92.27% | 100% | 99.8% | 0% | 100% | 0% | 76.48% | 100% | 100% | 100% | 100% | 100% | 83.69 |
| 104998 | RS Umum Kartika Kasih | 12 | 2022 | - | 83% | 100% | 98.39% | 100% | 69.74% | 100% | 82.35% | 100% | 100% | 100% | 100% | 100% | 82.8 |
| 104999 | RS Ibu dan Anak Aisyah Qurrataain | 12 | 2022 | - | 100% | 100% | 82.61% | 0% | 83.87% | 0% | 75% | 100% | 96.66% | 0% | 81.82% | 75% | 83.5 |
| 105000 | RS Umum Simpangan Depok | 12 | 2022 | - | 94.5% | 97% | 100% | 0% | 53.76% | 0% | 100% | 100% | 85.34% | 0% | 100% | 100% | 70.9 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.