Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 115351 | RS Umum Setia Bunda | 6 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 98 |
| 115352 | RS Multazam | 6 | 2022 | - | 88% | 85% | 100% | 100% | 85.84% | 0.85% | 98.18% | 100% | 99.57% | 67.39% | 100% | 100% | 0 |
| 115353 | RS Bhayangkara Ambon | 6 | 2022 | - | 100% | 100% | 100% | 100% | 88.17% | 2.27% | 93.59% | 100% | 99.09% | 98.72% | 100% | 98.41% | 90.48 |
| 115354 | RS Umum Daerah Siwa | 6 | 2022 | - | 93.04% | 92% | 97.08% | 100% | 89.47% | 0% | 94.91% | 100% | 99.73% | 89.74% | 100% | 100% | 84 |
| 115355 | RS Umum Daerah Datu Pancaitana | 6 | 2022 | - | 75.25% | 70% | 100% | 100% | 74.06% | 0% | 90.74% | 100% | 96.84% | 0% | 100% | 100% | 0 |
| 115356 | RS Umum Daerah Undata Palu | 6 | 2022 | - | 90.03% | 91% | 95.1% | 33.33% | 45.27% | 0.46% | 99.87% | 99.48% | 100% | 0% | 99.71% | 100% | 0 |
| 115357 | RS Umum Daerah Kabupaten Mimika | 6 | 2022 | - | 100% | 100% | 99.65% | 0% | 67.82% | 3.28% | 94.5% | 100% | 93.54% | 100% | 100% | 100% | 84.2 |
| 115358 | RS Umum Daerah Kabupaten Buton Utara | 6 | 2022 | - | 100% | 100% | 100% | 66.67% | 100% | 16.67% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 115359 | RS Tk. II Pelamonia | 6 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 1.68% | 98% | 100% | 99.6% | 83.33% | 100% | 100% | 0 |
| 115360 | RS Primaya | 6 | 2022 | - | 95.24% | 100% | 100% | 100% | 95% | 0.81% | 49.57% | 100% | 93.65% | 100% | 100% | 100% | 93.7 |
| 115361 | RS Umum Daerah Tiakur | 6 | 2022 | - | 94.06% | 95% | 70.51% | 0% | 100% | 21.43% | 100% | 100% | 78.23% | 83.33% | 100% | 0% | 88 |
| 115362 | RS Umum Daerah Madani Palu | 6 | 2022 | - | 85.35% | 95% | 100% | 0% | 76.94% | 0% | 100% | 100% | 100% | 0% | 95.74% | 0% | 89 |
| 115363 | RS Umum Daerah Prof. Dr. H. Anwar Makkatutu | 6 | 2022 | - | 72.86% | 89% | 100% | 100% | 79.77% | 0.66% | 100% | 0% | 99.61% | 0% | 95.07% | 100% | 0 |
| 115364 | RS Umum Daerah H.M.Djafar Harun | 6 | 2022 | - | 89% | 96% | 100% | 100% | 87.67% | 100% | 100% | 100% | 97.19% | 100% | 100% | 100% | 0 |
| 115365 | RS Benyamin Guluh Kolaka | 6 | 2022 | - | 94.35% | 93% | 99.16% | 100% | 71.29% | 0% | 99.51% | 100% | 88.47% | 0% | 100% | 100% | 0 |
| 115366 | RS Umum Daerah Tobelo | 6 | 2022 | - | 97% | 97% | 98.05% | 0% | 88.04% | 0% | 97.07% | 100% | 82.61% | 83.33% | 92.49% | 0% | 0 |
| 115367 | RS Umum Wisata Universitas Indonesia Timur | 6 | 2022 | - | 97.5% | 90% | 99.63% | 86.67% | 84% | 0% | 96% | 100% | 82% | 90% | 98.97% | 96.67% | 0 |
| 115368 | RS Umum Daerah Raha | 6 | 2022 | - | 98.15% | 0% | 77.47% | 0% | 70.18% | 0% | 99.02% | 100% | 90.3% | 0% | 74.77% | 100% | 0 |
| 115369 | RS Dian Harapan | 6 | 2022 | 01-01-1970 | 87.5% | 95% | 96.58% | 42.86% | 66.98% | 40.74% | 86.75% | 96.71% | 94.04% | 67.54% | 98.43% | 0% | 97 |
| 115370 | RS Universitas Hasanuddin | 6 | 2022 | - | 68.87% | 100% | 99.89% | 100% | 90.74% | 0% | 47.84% | 100% | 95.75% | 0% | 99.19% | 100% | 0 |
| 115371 | RS Umum Daerah Hajjah Andi Depu | 6 | 2022 | - | 72.11% | 80% | 90.38% | 100% | 49.96% | 1.46% | 91.76% | 100% | 71.22% | 100% | 99.84% | 95.32% | 0 |
| 115372 | RS Umum Daerah I Lagaligo | 6 | 2022 | - | 100% | 100% | 100% | 95.92% | 80.26% | 0% | 100% | 100% | 100% | 91.45% | 100% | 100% | 0 |
| 115373 | RS Umum Daerah Maren H. Noho Renuat Kota Tual | 6 | 2022 | - | 78.5% | 79% | 80.12% | 100% | 97.97% | 0% | 100% | 100% | 85.73% | 80.12% | 0% | 0% | 0 |
| 115374 | RS Ibu dan Anak Permata Hati | 6 | 2022 | - | 90% | 100% | 100% | 100% | 89.04% | 0% | 51.11% | 100% | 97.05% | 100% | 100% | 91.43% | 0 |
| 115375 | RS AU dr. Dody Sardjoto | 6 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 115376 | RS Umum Daerah Lamaddukkelleng Kabupaten Wajo | 6 | 2022 | - | 88.5% | 95% | 94.76% | 85.71% | 76.64% | 3.31% | 87.59% | 100% | 80.31% | 100% | 100% | 100% | 0 |
| 115377 | RS Umum Daerah Kabupaten Majene | 6 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 4.76% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 115378 | RS Mitra Husada | 6 | 2022 | - | 0% | 100% | 100% | 0% | 86.73% | 23.88% | 79.57% | 100% | 99.42% | 75% | 100% | 89.29% | 0 |
| 115379 | RS Umum Abepura | 6 | 2022 | - | 93% | 97% | 97.72% | 63.64% | 30.24% | 67.69% | 89.61% | 98.55% | 94.38% | 100% | 93.98% | 100% | 77.66 |
| 115380 | RS Ibu dan Anak Mifta | 6 | 2022 | - | 99.47% | 99% | 100% | 100% | 92.96% | 0% | 80.85% | 100% | 100% | 83.33% | 100% | 0% | 0 |
| 115381 | RS Umum Daerah Konawe Selatan | 6 | 2022 | - | 100% | 100% | 100% | 100% | 82.35% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 115382 | RS Woodward | 6 | 2022 | - | 90.72% | 94% | 100% | 100% | 86.5% | 3.08% | 100% | 100% | 0% | 0% | 100% | 93.1% | 91 |
| 115383 | RS Siloam Ambon | 6 | 2022 | - | 87.5% | 93% | 100% | 66.67% | 33.97% | 44.3% | 93.06% | 100% | 100% | 0% | 97.45% | 100% | 97 |
| 115384 | RS Tk. IV Dr. R. Ismoyo Kendari | 6 | 2022 | - | 72% | 90% | 64% | 60% | 100% | 0% | 80.56% | 100% | 90.83% | 77.78% | 64.07% | 100% | 80 |
| 115385 | RS Ibu dan Anak Tinatapura | 6 | 2022 | - | 100% | 100% | 100% | 84.62% | 95.09% | 0% | 100% | 100% | 85.42% | 91.67% | 100% | 100% | 0 |
| 115386 | RS Grestelina | 6 | 2022 | - | 0% | 0% | 85.31% | 0% | 84.48% | 0.52% | 49.79% | 100% | 87.87% | 0% | 91.97% | 100% | 0 |
| 115387 | RS TNI Angkatan Laut dr. Soedibjo Sardadi | 6 | 2022 | - | 100% | 100% | 100% | % | 93.33% | 6.25% | 93.51% | 100% | 92.31% | 91.28% | 100% | 100% | 86 |
| 115388 | RS AT Medika | 6 | 2022 | - | 95% | 100% | 100% | 100% | 46.16% | 0% | 63.68% | 100% | 96.69% | 0% | 100% | 100% | 87 |
| 115389 | RS Umum Daerah Kabupaten Mamuju | 6 | 2022 | - | 88.98% | 86% | 100% | 100% | 69.26% | 2% | 96.15% | 72.73% | 81.48% | 0% | 95.2% | 0% | 0 |
| 115390 | RS Umum Daerah Andi Makkasau Parepare | 6 | 2022 | - | 90.54% | 100% | 100% | 25% | 92.09% | 6.15% | 91.96% | 100% | 91.03% | 92.86% | 100% | 100% | 88 |
| 115391 | RS Umum Aliyah II | 6 | 2022 | - | 83.33% | 81% | 75.47% | 73.68% | 70.03% | 15.31% | 70.75% | 66.67% | 98.82% | 93.94% | 73.11% | 79.01% | 0 |
| 115392 | RS Umum Daerah Tora Belo | 6 | 2022 | - | 91.54% | 98% | 100% | 66.67% | 70.83% | 24.79% | 92.98% | 100% | 98.15% | 100% | 66.67% | 66.67% | 82.04 |
| 115393 | RS An-Nissa | 6 | 2022 | - | 90.85% | 100% | 100% | 95.35% | 96.15% | 3.64% | 87.92% | 100% | 95.9% | 84.35% | 100% | 100% | 87.02 |
| 115394 | RS Hermina Makassar | 6 | 2022 | - | 98.51% | 99% | 100% | 100% | 59.78% | 1.58% | 99.39% | 100% | 99.97% | 0% | 100% | 100% | 99.71 |
| 115395 | RS Umum Daerah Arifin Numang | 6 | 2022 | - | 47.78% | 71% | 98.94% | 43.75% | 62.39% | 0% | 79.98% | 100% | 88.03% | 63.64% | 97.94% | 90% | 0 |
| 115396 | RS Umum Wamena | 6 | 2022 | - | 82.5% | 78% | 84.8% | 90% | 52% | 12% | 100% | 100% | 90% | 0% | 64% | 0% | 80.15 |
| 115397 | RS Umum Dr. M. Haulussy Ambon | 6 | 2022 | - | 95% | 95% | 90% | 90% | 100% | 0% | 95% | 100% | 95% | 85% | 100% | 90% | 0 |
| 115398 | RS Kepolisian Bhayangkara | 6 | 2022 | - | 84.93% | 94% | 93.33% | 0% | 81.96% | 0.93% | 79.84% | 100% | 99.99% | 100% | 43.84% | 0% | 0 |
| 115399 | RS Umum Daerah Haji Makassar | 6 | 2022 | - | 70% | 82% | 98.03% | 100% | 100% | 0% | 99.14% | 100% | 98.23% | 82% | 100% | 94.12% | 0 |
| 115400 | RS Hermina Kendari | 6 | 2022 | - | 87.83% | 97% | 100% | 100% | 78.33% | 0% | 99.66% | 100% | 98.79% | 60% | 100% | 100% | 88.66 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.