Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 115401 | RS Bakti Timah Sungailiat | 2 | 2022 | 94.36% | 98% | 98.42% | 100% | 74.4% | 0% | 92.79% | 100% | 72.82% | 98.18% | 99.8% | 100% | 80.1 |
| 115402 | RS Jantung Jakarta | 2 | 2022 | 92% | 96% | 99.83% | 0% | 63.73% | 0% | 77.78% | 100% | 97.81% | 85.37% | 95.43% | 100% | 83 |
| 115403 | RS Umum Daerah Sumbersari Bantul | 2 | 2022 | 91% | 100% | 100% | 0% | 100% | 0% | 86.42% | 100% | 95.24% | 100% | 100% | 100% | 80.21 |
| 115404 | RS Ibu dan Anak Mutiara Putri | 2 | 2022 | 89.11% | 89% | 94.23% | 0% | 72.78% | 0% | 78.57% | 100% | 86.52% | 76% | 93.65% | 0% | 84.37 |
| 115405 | RS Ibu dan Anak Rona | 2 | 2022 | 97.89% | 85% | 100% | 100% | 93.9% | 0% | 79.71% | 0% | 100% | 78.26% | 0% | 0% | 0 |
| 115406 | RS Ibu dan Anak Restu Bunda | 2 | 2022 | 100% | 100% | 99.65% | 95.45% | 98.26% | 8.89% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 115407 | RS Umum Daerah Depati Hamzah | 2 | 2022 | 87.69% | 56% | 100% | 0% | 93.1% | 0% | 100% | 94.85% | 96.97% | 100% | 100% | 100% | 0 |
| 115408 | RS Bhayangkara Polda Lampung | 2 | 2022 | 92.5% | 100% | 96% | 40% | 83.33% | 2.7% | 70% | 88.24% | 91.67% | 84.62% | 85% | 100% | 0 |
| 115409 | RS Bakti Timah Pangkalpinang | 2 | 2022 | 92.5% | 93% | 80.99% | 81.82% | 65.71% | 2.12% | 75% | 100% | 88.87% | 100% | 85% | 100% | 0 |
| 115410 | RS Umum Bhakti Timah | 2 | 2022 | 88.99% | 92% | 95.92% | 76.92% | 56.87% | 0% | 85.93% | 97.44% | 61.04% | 77.78% | 97.37% | 100% | 81.01 |
| 115411 | RS Siloam Bangka | 2 | 2022 | 78.68% | 95% | 87.3% | 25% | 38.61% | 5.41% | 50% | 98.94% | 100% | 94.44% | 97.67% | 100% | 98 |
| 115412 | RS Umum Daerah Ciracas | 2 | 2022 | 93.5% | 100% | 100% | 100% | 0% | 0% | 100% | 100% | 100% | 91.84% | 100% | 100% | 85.41 |
| 115413 | RS Umum Budi Kemuliaan Batam | 2 | 2022 | 97.5% | 99% | 94% | 94.74% | 94.95% | 3.87% | 95.92% | 84.62% | 99.92% | 73.53% | 93% | 86.67% | 92 |
| 115414 | RS Pusat Otak Nasional Prof DR. dr. Mahar Mardjono | 2 | 2022 | 76.42% | 77% | 91.08% | 0% | 80.92% | 1.02% | 90.69% | 100% | 98.88% | 100% | 73.33% | 100% | 99.02 |
| 115415 | RS Umum Az - Zahra | 2 | 2022 | 100% | 100% | 100% | 75% | 93.53% | 6.42% | 100% | 100% | 100% | 100% | 100% | 100% | 96 |
| 115416 | RS Umum Santa Elisabeth Batam | 2 | 2022 | 88% | 100% | 99.82% | 100% | 46.84% | 1.36% | 94.52% | 100% | 98.1% | 0% | 100% | 100% | 0 |
| 115417 | RS Candimas Medical Center | 2 | 2022 | 82.5% | 93% | 95% | 100% | 95% | 6.67% | 83.09% | 100% | 96.96% | 86.33% | 92.31% | 100% | 77 |
| 115418 | RS Umum Harapan Bunda Batam | 2 | 2022 | 79.57% | 99% | 100% | 100% | 69.62% | 0% | 89.29% | 100% | 85.3% | 90% | 100% | 100% | 81 |
| 115419 | RS Umum Kartini | 2 | 2022 | 90% | 100% | 100% | 7.14% | 56.45% | 3.23% | 22.39% | 100% | 94.65% | 0% | 73.33% | 80% | 79 |
| 115420 | RS Jiwa dan Ketergantungan Obat Engku Haji Daud | 2 | 2022 | 85.85% | 100% | 100% | 81.82% | 80.15% | 0% | 86.05% | 100% | 84.16% | 84.62% | 100% | 85.71% | 89 |
| 115421 | RS Umum Daerah Menggala Tulang Bawang | 2 | 2022 | 84% | 80% | 100% | 100% | 88.98% | 0% | 93.02% | 100% | 94.49% | 0% | 100% | 100% | 0 |
| 115422 | RS Umum Haji Kamino | 2 | 2022 | 93.96% | 98% | 100% | 100% | 100% | 0% | 85.61% | 100% | 100% | 100% | 100% | 100% | 86.9 |
| 115423 | RS Pratama Bangka Tengah | 2 | 2022 | 65.5% | 100% | 0% | 0% | 99.06% | 0% | 0% | 0% | 98.56% | 0% | 0% | 0% | 0 |
| 115424 | RS Bhayangkara Polda Kep. Bangka Belitung | 2 | 2022 | 35.5% | 55% | 0% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 100 |
| 115425 | RS Ibu dan Anak Santa Anna | 2 | 2022 | 68.86% | 94% | 98.42% | 0% | 92.5% | 0% | 59.63% | 100% | 0% | 0% | 100% | 100% | 84.28 |
| 115426 | RS Umum Daerah Kab. Bangka Selatan | 2 | 2022 | 55.5% | 52% | 34.73% | 0% | 0% | 0% | 90.21% | 100% | 91.64% | 0% | 45.16% | 66.67% | 0 |
| 115427 | RS Umum Daerah Kriopanting Payung | 2 | 2022 | 90% | 93% | 88.75% | 0% | 90.89% | 0% | 88.75% | 100% | 94.7% | 100% | 100% | 0% | 100 |
| 115428 | RS Umum Daerah Zainal Abidin Pagar Alam | 2 | 2022 | 99.31% | 99% | 99.36% | 100% | 81.58% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 80.24 |
| 115429 | RS Ibu dan Anak Dzakirah | 2 | 2022 | 85% | 100% | 100% | 0% | 87.8% | 0% | 100% | 100% | 82.81% | 100% | 100% | 100% | 0 |
| 115430 | RS Ibu dan Anak Harapan Bunda | 2 | 2022 | 88.5% | 100% | 100% | 100% | 93.33% | 100% | 89.47% | 100% | 87.65% | 86.67% | 100% | 100% | 90 |
| 115431 | RS Umum Daerah Muhammad Zein | 2 | 2022 | 47.5% | 0% | 100% | 0% | 43.64% | 0% | 100% | 100% | 96.09% | 0% | 100% | 0% | 80.03 |
| 115432 | RS Jantung Bina Waluya | 2 | 2022 | 100% | 100% | 100% | 0% | 78.14% | 0% | 100% | 100% | 99.23% | 85.71% | 100% | 100% | 82 |
| 115433 | RS Ibu dan Anak Puri Betik Hati | 2 | 2022 | 94.22% | 97% | 100% | 82.35% | 91.04% | 0% | 83.95% | 100% | 99.76% | 100% | 100% | 100% | 92.72 |
| 115434 | RS Primaya Bhakti Wara | 2 | 2022 | 85.53% | 92% | 100% | 93.33% | 99.39% | 11.36% | 96.85% | 100% | 99.9% | 0% | 100% | 100% | 80.65 |
| 115435 | RS Khusus Bedah Columbia Asia Pulomas | 2 | 2022 | 93.74% | 0% | 100% | 0% | 76.49% | 0% | 63.38% | 100% | 100% | 0% | 77.1% | 100% | 0 |
| 115436 | RS Ibu dan Anak Muhaya | 2 | 2022 | 93.5% | 96% | 90% | 61.11% | 90% | 90% | 95% | 92% | 0% | 90% | 93.33% | 80% | 95 |
| 115437 | RS Medika Insani | 2 | 2022 | 100% | 100% | 100% | 100% | 95.56% | 0% | 96.15% | 100% | 95% | 100% | 100% | 100% | 90 |
| 115438 | RS Umum Daerah Demang Sepulau Raya | 2 | 2022 | 81.07% | 83% | 98.73% | 100% | 59.94% | 0% | 100% | 100% | 0% | 80% | 98.01% | 0% | 92.97 |
| 115439 | RS Umum Ali Sibroh Malisi | 2 | 2022 | 90.59% | 81% | 73.98% | 50% | 100% | 4.11% | 67.16% | 0% | 49.46% | 90.91% | 71.35% | 100% | 88.3 |
| 115440 | RS Umum Zahirah | 2 | 2022 | 97.01% | 100% | 100% | 100% | 95.12% | 4.94% | 82.63% | 100% | 100% | 71.11% | 100% | 91.43% | 77.1 |
| 115441 | RS Umum Yadika | 2 | 2022 | 100% | 97% | 100% | 100% | 85.38% | 5.63% | 81.67% | 100% | 92.48% | 80% | 100% | 100% | 0 |
| 115442 | RS Umum Medistra | 2 | 2022 | 85% | 100% | 83.05% | 0% | 70.53% | 8.16% | 46.99% | 92.73% | 92.96% | 100% | 99.82% | 98.21% | 99.31 |
| 115443 | RS Islam Jakarta Pondok Kopi | 2 | 2022 | 92.5% | 87% | 100% | 100% | 95.89% | 0% | 80% | 100% | 65.23% | 0% | 100% | 89.66% | 87 |
| 115444 | RS Umum Daerah Jati Padang | 2 | 2022 | 97% | 100% | 100% | 0% | 93.51% | 0% | 86.51% | 100% | 93.8% | 100% | 100% | 0% | 100 |
| 115445 | RS Umum Daerah Kebayoran Baru | 2 | 2022 | 95.21% | 99% | 100% | 100% | 98.43% | 0% | 88.6% | 100% | 98.84% | 0% | 100% | 100% | 94 |
| 115446 | RS Angkatan Udara dr. Esnawan Antariksa | 2 | 2022 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 99% | 0% | 100% | 90% | 0 |
| 115447 | RS Umum Daerah Kebayoran Lama | 2 | 2022 | 85.5% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 98.67% | 0% | 100% | 0% | 98 |
| 115448 | RS Khusus Mata Nusantara | 2 | 2022 | 97% | 100% | 100% | 0% | 85.71% | 2.92% | 85.71% | 0% | 86.84% | 100% | 0% | 70% | 90.5 |
| 115449 | RS EMC Pulomas | 2 | 2022 | 76.44% | 97% | 99.72% | 50% | 80.98% | 5.26% | 80% | 88.44% | 93.63% | 0% | 100% | 100% | 3.21 |
| 115450 | RS Umum Siloam Mampang | 2 | 2022 | 92.54% | 95% | 100% | 0% | 0% | 50% | 72.62% | 100% | 100% | 0% | 100% | 100% | 99 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
