Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 115501 | RS Umum Santo Yusup | 2 | 2022 | 75.5% | 80% | 83.67% | 0% | 95% | 0% | 77.48% | 97.99% | 97.45% | 68.57% | 90.82% | 0% | 88.62 |
| 115502 | RS Umum Immanuel Bandung | 2 | 2022 | 85.45% | 82% | 100% | 0% | 87.05% | 0% | 71.19% | 100% | 90.61% | 76.6% | 100% | 100% | 89.27 |
| 115503 | RS Ibu dan Anak Limijati | 2 | 2022 | 81.36% | 100% | 98.84% | 77.42% | 100% | 3.03% | 89.49% | 75% | 99.53% | 58.62% | 100% | 100% | 0 |
| 115504 | RS Umum Trimitra | 2 | 2022 | 92% | 99% | 100% | 71.43% | 75% | 6.67% | 70.27% | 100% | 100% | 96.19% | 94.94% | 100% | 78 |
| 115505 | Siloam Hospitals Lippo Cikarang | 2 | 2022 | 87.23% | 92% | 97.41% | 86.67% | 77.59% | 3.87% | 57.89% | 100% | 94.85% | 94.44% | 99.22% | 100% | 95.47 |
| 115506 | RS Umum Vania | 2 | 2022 | 90.64% | 99% | 99.9% | 100% | 92.88% | 0% | 67.74% | 100% | 99.96% | 31.25% | 100% | 100% | 96.44 |
| 115507 | RSAU dr. M. Salamun | 2 | 2022 | 82.46% | 100% | 96.37% | 0% | 83.92% | 1.33% | 97.18% | 1.44% | 1.21% | 100% | 100% | 100% | 83.75 |
| 115508 | RS Umum Hermina Grand Wisata | 2 | 2022 | 86.79% | 99% | 100% | 100% | 100% | 1.67% | 100% | 100% | 99.88% | 100% | 100% | 100% | 99.52 |
| 115509 | RSU Bhayangkara Tk. II Sartika Asih | 2 | 2022 | 84.29% | 89% | 100% | 100% | 46.21% | 7.94% | 98.18% | 100% | 60.71% | 0% | 100% | 100% | 78.59 |
| 115510 | RS Umum Sentra Medika | 2 | 2022 | 81.13% | 98% | 100% | 100% | 20.73% | 0% | 80.9% | 100% | 100% | 82.86% | 99.97% | 100% | 78.62 |
| 115511 | RS Umum Mulia Pajajaran | 2 | 2022 | 97.39% | 100% | 100% | 66.67% | 100% | 5.03% | 100% | 100% | 63.19% | 0% | 100% | 100% | 76.86 |
| 115512 | RS Umum Pusat Dr. Hasan Sadikin | 2 | 2022 | 94.52% | 100% | 100% | 80.95% | 78.87% | 10.62% | 99.53% | 93.97% | 98.09% | 99.23% | 99.75% | 100% | 76.62 |
| 115513 | RS Umum Hermina Arcamanik | 2 | 2022 | 85.35% | 98% | 100% | 100% | 100% | 0% | 99.28% | 100% | 99.95% | 80% | 100% | 100% | 97.06 |
| 115514 | RS Umum Rawa Lumbu | 2 | 2022 | 90% | 90% | 100% | 50% | 9.39% | 2.94% | 32.14% | 100% | 99.86% | 91.43% | 100% | 100% | 86.15 |
| 115515 | RS Umum Daerah Al-Mulk | 2 | 2022 | 47.39% | 50% | 100% | 0% | 89.15% | 0% | 99.79% | 100% | 87.16% | 0% | 100% | 100% | 80 |
| 115516 | RS Umum Karya Medika II | 2 | 2022 | 79.63% | 93% | 0% | 0% | 100% | 7.77% | 56.51% | 100% | 88.04% | 0% | 99.75% | 100% | 0 |
| 115517 | RS Umum Bungsu | 2 | 2022 | 70.53% | 74% | 100% | 100% | 87.03% | 0% | 81.89% | 100% | 99.99% | 100% | 100% | 100% | 0 |
| 115518 | RS Umum Daerah Lembang | 2 | 2022 | 86.95% | 97% | 96.4% | 75% | 75.89% | 7.04% | 86.53% | 100% | 99.43% | 80% | 100% | 100% | 77.59 |
| 115519 | RS Umum Karina Medika | 2 | 2022 | 70.89% | 71% | 68.33% | 87.5% | 69.41% | 0% | 96.15% | 100% | 87.5% | 73.75% | 92.5% | 80% | 85 |
| 115520 | RS Umum Amanda | 2 | 2022 | 96.95% | 99% | 100% | 100% | 90.94% | 0% | 94.42% | 100% | 100% | 90.91% | 100% | 100% | 78.6 |
| 115521 | RS Umum Bhakti Husada II Purwakarta | 2 | 2022 | 67.65% | 100% | 98.21% | 80% | 61.35% | 100% | 93.67% | 100% | 71.43% | 66.67% | 100% | 100% | 78 |
| 115522 | RS Umum Daerah Cililin | 2 | 2022 | 0% | 0% | 0% | 0% | 47.32% | 0% | 100% | 99.32% | 100% | 0% | 100% | 100% | 0 |
| 115523 | RS Umum Holistic Purwakarta | 2 | 2022 | 95% | 95% | 98.46% | 100% | 73.43% | 0% | 83.82% | 100% | 85.71% | 80% | 96.88% | 83.33% | 81 |
| 115524 | RS Umum Mitra Keluarga Bekasi | 2 | 2022 | 98.42% | 100% | 100% | 0% | 81.96% | 0.64% | 100% | 100% | 100% | 0% | 99.83% | 100% | 77.6 |
| 115525 | RS Karunia Kasih | 2 | 2022 | 91.5% | 87% | 100% | 100% | 93.75% | 0% | 29.41% | 100% | 93.75% | 75% | 100% | 100% | 0 |
| 115526 | RS Umum Amira | 2 | 2022 | 75% | 88% | 86.15% | 100% | 78.12% | 3.03% | 79.2% | 86.11% | 73.5% | 0% | 79.17% | 73.33% | 77 |
| 115527 | RS Umum Hermina Bekasi | 2 | 2022 | 87.5% | 97% | 100% | 88.89% | 96.77% | 0.26% | 93% | 100% | 100% | 100% | 96.36% | 100% | 99.8 |
| 115528 | RS Umum Bhakti Kartini | 2 | 2022 | 95.84% | 100% | 98.28% | 0% | 100% | 0% | 79.05% | 44.44% | 100% | 25% | 100% | 100% | 0 |
| 115529 | RS Hermina Metland Cibitung | 2 | 2022 | 91.39% | 98% | 100% | 0% | 100% | 0% | 96.77% | 100% | 99.87% | 100% | 100% | 100% | 96 |
| 115530 | RS Umum Rama Hadi | 2 | 2022 | 97.14% | 93% | 100% | 100% | 80.2% | 5.24% | 94.26% | 96.75% | 100% | 79.47% | 100% | 100% | 85 |
| 115531 | RS Umum Permata Bekasi | 2 | 2022 | 98.24% | 100% | 99.52% | 98.33% | 98.17% | 10% | 97.02% | 97.73% | 95% | 97.64% | 98.96% | 96% | 0 |
| 115532 | RS Umum Permata Keluarga Lippo Cikarang | 2 | 2022 | 87.82% | 100% | 100% | 0% | 73.49% | 2.08% | 100% | 100% | 99.94% | 97.83% | 100% | 100% | 0 |
| 115533 | RS Eka Bekasi | 2 | 2022 | 88.28% | 99% | 99.16% | 87.5% | 82.07% | 3.92% | 86.45% | 98.06% | 100% | 0% | 100% | 100% | 98 |
| 115534 | RS Umum Ridhoka Salma | 2 | 2022 | 78.72% | 73% | 95.91% | 100% | 74.91% | 2.86% | 74.52% | 100% | 76.14% | 60% | 98.57% | 90.38% | 0 |
| 115535 | RS Ibu dan Anak Graha Medika Padalarang | 2 | 2022 | 96% | 91% | 97% | 85.71% | 100% | 28.57% | 85.56% | 100% | 92% | 86.67% | 100% | 100% | 0 |
| 115536 | RS Mekar Sari | 2 | 2022 | 100% | 100% | 100% | 0% | 74.21% | 0% | 74.9% | 100% | 81.75% | 66.67% | 100% | 0% | 0 |
| 115537 | RS Umum Islam Karawang | 2 | 2022 | 80.76% | 89% | 98.39% | 100% | 28.79% | 26.6% | 70.86% | 65.04% | 88.59% | 50% | 83.33% | 50% | 77 |
| 115538 | RS Siloam Sentosa | 2 | 2022 | 95.42% | 97% | 94.29% | 100% | 67.88% | 14.17% | 68% | 97.24% | 87.56% | 79.07% | 94% | 100% | 97 |
| 115539 | RS Umum Proklamasi | 2 | 2022 | 86.5% | 100% | 100% | 0% | 69.27% | 0% | 0% | 100% | 74.01% | 0% | 80% | 100% | 75.08 |
| 115540 | RS Umum Mitra Keluarga Bekasi Timur | 2 | 2022 | 100% | 100% | 100% | 100% | 59.34% | 0% | 85.49% | 100% | 81.31% | 0% | 100% | 89.66% | 97.7 |
| 115541 | RS Ibu dan Anak Kartini | 2 | 2022 | 95.72% | 95% | 96.36% | 91.3% | 95.69% | 4.76% | 95.33% | 95.72% | 94.86% | 96.89% | 95.33% | 87.25% | 97 |
| 115542 | RS Umum Karya Husada | 2 | 2022 | 78% | 89% | 43.75% | 60% | 77.84% | 9.82% | 70.62% | 50% | 59.34% | 55.56% | 58.76% | 70.4% | 88 |
| 115543 | RS Primaya | 2 | 2022 | 90.5% | 99% | 100% | 0% | 72.22% | 2.74% | 89.25% | 67.27% | 89.25% | 100% | 100% | 100% | 95.75 |
| 115544 | RS Ibu dan Anak Dr. Djoko Pramono | 2 | 2022 | 89.5% | 86% | 73.19% | 73.42% | 89.3% | 33.73% | 74.5% | 78% | 82% | 65% | 63% | 71% | 72 |
| 115545 | RS Umum Taman Harapan Baru | 2 | 2022 | 66% | 100% | 57.5% | 71% | 100% | 0% | 69.78% | 100% | 80.86% | 0% | 100% | 100% | 0 |
| 115546 | RS Karisma Cimareme | 2 | 2022 | 82.5% | 96% | 100% | 65.38% | 91.3% | 1.27% | 49.09% | 100% | 89.15% | 92.08% | 100% | 100% | 93.8 |
| 115547 | RS Umum Dewi Sri | 2 | 2022 | 70.51% | 93% | 100% | 100% | 41.74% | 2.71% | 76.07% | 81.13% | 66.22% | 100% | 100% | 100% | 89 |
| 115548 | RS Umum As-Shofwan | 2 | 2022 | 90% | 93% | 93% | 100% | 97% | 100% | 94.12% | 100% | 90% | 98% | 100% | 80% | 85 |
| 115549 | RS Umum Satria Medika | 2 | 2022 | 72.82% | 81% | 100% | 100% | 96.9% | 0% | 100% | 100% | 83.26% | 93.55% | 100% | 85.87% | 0 |
| 115550 | RS Umum Bayukarta | 2 | 2022 | 57.4% | 77% | 100% | 0% | 81.41% | 15.33% | 56.3% | 73.97% | 100% | 86% | 100% | 100% | 82 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.