Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 117001 | RS Umum Siloam Purwakarta | 7 | 2022 | - | 87.88% | 100% | 97.78% | 100% | 91.53% | 29.49% | 59.59% | 99.29% | 100% | 100% | 94.44% | 99.16% | 0 |
| 117002 | RS Umum Lira Medika | 7 | 2022 | - | 95.85% | 97% | 98.93% | 0% | 71.86% | 61.28% | 79.7% | 100% | 93.59% | 71.19% | 98.82% | 100% | 0 |
| 117003 | RS Khusus Gigi dan Mulut Kota Bandung | 7 | 2022 | 12-10-2024 | 93.47% | 100% | 100% | 0% | 86.39% | 34.55% | 50.82% | 100% | 96.68% | 95.83% | 100% | 100% | 0 |
| 117004 | RS Umum Graha Juanda | 7 | 2022 | - | 100% | 100% | 99.84% | 100% | 94.23% | 0% | 76.46% | 65.67% | 99.82% | 100% | 80.97% | 73.33% | 0 |
| 117005 | RS Umum Santosa Hospital Bandung Kopo | 7 | 2022 | - | 90.42% | 99% | 99.71% | 100% | 30.15% | 0% | 56% | 88.36% | 92.03% | 0% | 99.72% | 100% | 0 |
| 117006 | RS Umum Daerah Bantar Gebang | 7 | 2022 | - | 94.09% | 92% | 100% | 0% | 92.13% | 0% | 85.29% | 100% | 81.63% | 0% | 100% | 0% | 0 |
| 117007 | RS Umum dr. Abdul Radjak Purwakarta | 7 | 2022 | - | 92% | 98% | 100% | 100% | 81.25% | 5.3% | 88.31% | 100% | 91.27% | 80% | 100% | 100% | 0 |
| 117008 | RS Umum Bella | 7 | 2022 | - | 88.57% | 88% | 99.62% | 0% | 100% | 12.74% | 68.78% | 93.12% | 99.78% | 88.41% | 100% | 100% | 0 |
| 117009 | RS Umum Melinda 2 | 7 | 2022 | - | 95% | 96% | 96.67% | 100% | 80.05% | 0% | 96.21% | 100% | 99.61% | 100% | 95.38% | 100% | 0 |
| 117010 | RS Umum Daerah Gunung Jati | 7 | 2022 | - | 92.41% | 100% | 93.73% | 40% | 57% | 4.14% | 91.75% | 100% | 85.04% | 78.33% | 100% | 92.31% | 0 |
| 117011 | RS Umum Mandaya | 7 | 2022 | - | 90.99% | 99% | 95.65% | 100% | 93.81% | 0% | 49.95% | 97.48% | 99.98% | 80% | 95.08% | 100% | 0 |
| 117012 | RS Umum Asri Purwakarta | 7 | 2022 | - | 79.93% | 91% | 88.44% | 100% | 90.62% | 0% | 90.76% | 97.04% | 87.87% | 69.64% | 92.5% | 100% | 0 |
| 117013 | RS Umum Bhakti Kartini | 7 | 2022 | - | 89.54% | 99% | 98.93% | 0% | 100% | 0.84% | 78.5% | 81.31% | 99.93% | 100% | 99.65% | 100% | 0 |
| 117014 | RS Umum Izza | 7 | 2022 | - | 0% | 0% | 100% | 100% | 100% | 100% | 24.05% | 100% | 87.74% | 0% | 100% | 100% | 0 |
| 117015 | RS Umum Rama Hadi | 7 | 2022 | - | 95.37% | 100% | 71.14% | 100% | 72.18% | 1.11% | 97.2% | 98.85% | 99.73% | 80.95% | 94.17% | 100% | 87 |
| 117016 | RS Umum Hermina Bekasi | 7 | 2022 | - | 88.5% | 99% | 100% | 83.33% | 93.33% | 0% | 92.59% | 100% | 98% | 93.33% | 92.31% | 100% | 0 |
| 117017 | RS Umum Pelabuhan Cirebon | 7 | 2022 | - | 90% | 93% | 92.72% | 100% | 88.54% | 0% | 57.38% | 100% | 94.13% | 91.49% | 100% | 80% | 0 |
| 117018 | RS Umum Citra Sari Husada | 7 | 2022 | - | 81.98% | 81% | 100% | 99.51% | 78.56% | 2.31% | 82.12% | 76.43% | 100% | 78.02% | 100% | 100% | 0 |
| 117019 | RS Umum Mitra Keluarga Bekasi | 7 | 2022 | - | 96.04% | 100% | 100% | 0% | 99.63% | 0% | 100% | 100% | 100% | 100% | 99.95% | 100% | 0 |
| 117020 | RS Umum Amira | 7 | 2022 | - | 65% | 87% | 95.24% | 100% | 82.81% | 0.9% | 79.03% | 100% | 87.86% | 0% | 87.18% | 78.57% | 0 |
| 117021 | RS Umum Putera Bahagia | 7 | 2022 | - | 95.42% | 85% | 100% | 0% | 75.25% | 0% | 39.19% | 99.72% | 99.66% | 88.57% | 100% | 87.41% | 0 |
| 117022 | RS Khusus Paru Kabupaten Karawang | 7 | 2022 | - | 90% | 92% | 100% | 0% | 83.33% | 0% | 100% | 100% | 95.64% | 100% | 100% | 100% | 0 |
| 117023 | RS Ibu dan Anak Taman Harapan Baru | 7 | 2022 | - | 100% | 100% | 100% | 83.33% | 65% | 11.81% | 54.67% | 83.33% | 86.3% | 0% | 100% | 100% | 0 |
| 117024 | RS Umum Rawa Lumbu | 7 | 2022 | - | 89.8% | 90% | 100% | 0% | 76.57% | 5.66% | 54.92% | 100% | 99.93% | 78.72% | 100% | 83.33% | 0 |
| 117025 | RS Umum Kartika Kasih | 7 | 2022 | - | 80% | 97% | 100% | 100% | 65.68% | 0% | 85.91% | 100% | 100% | 100% | 100% | 0% | 0 |
| 117026 | RS Umum Daerah Pandega Pangandaran | 7 | 2022 | - | 88.39% | 91% | 96.78% | 93.26% | 84.4% | 0% | 81.26% | 94.66% | 97.88% | 83.62% | 100% | 100% | 0 |
| 117027 | RS Umum Cahya Kawaluyan | 7 | 2022 | - | 92.5% | 93% | 99.97% | 0% | 26.8% | 0% | 62.23% | 92.37% | 98.12% | 76.24% | 100% | 100% | 0 |
| 117028 | RS Umum Daerah Al-Mulk | 7 | 2022 | - | 56.48% | 63% | 100% | 0% | 83.26% | 0% | 82.63% | 100% | 60.73% | 100% | 100% | 100% | 81 |
| 117029 | RS Uni Medika Setu Bekasi | 7 | 2022 | - | 99.8% | 100% | 96.11% | 50% | 92.21% | 17.39% | 46.28% | 100% | 100% | 100% | 100% | 100% | 0 |
| 117030 | RS Jiwa Provinsi Jawa Barat | 7 | 2022 | - | 86.38% | 86% | 68.33% | 0% | 63.54% | 0% | 99.66% | 83.33% | 99.54% | 100% | 83.33% | 100% | 0 |
| 117031 | RS Umum Sentra Medika | 7 | 2022 | - | 98.87% | 89% | 100% | 100% | 21.15% | 0% | 80.69% | 100% | 100% | 88.02% | 100% | 100% | 0 |
| 117032 | RS Ibu dan Anak Graha Medika Padalarang | 7 | 2022 | - | 85% | 95% | 100% | 100% | 59% | 2.5% | 81% | 100% | 81% | 86.67% | 100% | 90% | 0 |
| 117033 | RS Umum Pusat Dr. Hasan Sadikin | 7 | 2022 | - | 94.89% | 100% | 100% | 73.21% | 81.14% | 0.14% | 99.82% | 92.23% | 98.44% | 99.73% | 99.83% | 100% | 0 |
| 117034 | RS Umum Anna Medika | 7 | 2022 | - | 94% | 96% | 82.4% | 0% | 94.71% | 0% | 94.88% | 100% | 100% | 0% | 100% | 75% | 0 |
| 117035 | RS Umum Karya Medika | 7 | 2022 | - | 65.32% | 86% | 99.73% | 88.89% | 86.32% | 0% | 52.6% | 100% | 100% | 81.44% | 80.77% | 100% | 95.6 |
| 117036 | RSU Bhayangkara Tk. II Sartika Asih | 7 | 2022 | - | 84.29% | 63% | 100% | 100% | 56.92% | 0% | 93.81% | 100% | 87.26% | 0% | 100% | 100% | 0 |
| 117037 | RS Karisma Cimareme | 7 | 2022 | - | 74% | 86% | 100% | 56.52% | 60.59% | 0% | 40.91% | 100% | 96.29% | 94.83% | 100% | 100% | 0 |
| 117038 | Siloam Hospitals Lippo Cikarang | 7 | 2022 | - | 90.3% | 95% | 100% | 87.5% | 76.74% | 20.5% | 70.83% | 100% | 95.33% | 100% | 100% | 100% | 0 |
| 117039 | RS Umum Harapan Mulia | 7 | 2022 | - | 93.84% | 87% | 99.8% | 100% | 92.89% | 3.6% | 44.73% | 100% | 75.16% | 85.71% | 94.07% | 89.47% | 0 |
| 117040 | RSAU dr. M. Salamun | 7 | 2022 | - | 86.18% | 96% | 100% | 100% | 89.26% | 0% | 96.19% | 100% | 97.14% | 84.11% | 100% | 100% | 82.59 |
| 117041 | RS Umum Cikarang Medika | 7 | 2022 | - | 72.5% | 84% | 83.76% | 54.55% | 87.18% | 7.14% | 81.67% | 92.86% | 94.03% | 94.29% | 95% | 83.33% | 0 |
| 117042 | RS Umum Annisa | 7 | 2022 | - | 86.71% | 100% | 100% | 50% | 62.66% | 1.77% | 65.71% | 100% | 83.47% | 100% | 100% | 100% | 0 |
| 117043 | RS Umum Immanuel Bandung | 7 | 2022 | - | 87.2% | 83% | 100% | 0% | 95.61% | 2.27% | 75.97% | 100% | 92.51% | 80% | 100% | 100% | 0 |
| 117044 | RS Umum Daerah Lembang | 7 | 2022 | - | 85.9% | 99% | 97.84% | 100% | 76.5% | 2.3% | 88.48% | 100% | 92.46% | 83.33% | 100% | 100% | 0 |
| 117045 | RS Umum Daerah Cililin | 7 | 2022 | - | 92.54% | 98% | 79.89% | 100% | 59.56% | 0% | 84.56% | 96.79% | 100% | 89.47% | 100% | 0% | 0 |
| 117046 | RS Umum Santo Yusup | 7 | 2022 | - | 72.38% | 79% | 76.53% | 0% | 86% | 0% | 44.17% | 99.08% | 98.07% | 78.57% | 93.06% | 0% | 0 |
| 117047 | RS Umum Amanda | 7 | 2022 | - | 92.35% | 100% | 100% | 100% | 97% | 98.48% | 98.5% | 100% | 98.43% | 82.61% | 100% | 100% | 0 |
| 117048 | RS Umum dr. Abdul Radjak Cibitung | 7 | 2022 | - | 86% | 85% | 100% | 70% | 82% | 0% | 80% | 100% | 68.75% | 76% | 100% | 86.67% | 0 |
| 117049 | RS Ibu dan Anak Kartini | 7 | 2022 | - | 97.1% | 98% | 95.89% | 95.65% | 97.99% | 3.77% | 98.29% | 97.28% | 95.52% | 97.97% | 97.39% | 97.33% | 97 |
| 117050 | RS Umum Medirossa Cikarang | 7 | 2022 | - | 97.33% | 100% | 75% | 0% | 21.37% | 2.52% | 69.12% | 100% | 75.05% | 93.33% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.