Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 117251 | RS Harapan Keluarga | 3 | 2022 | 96.5% | 100% | 98.72% | 0% | 98.83% | 1.6% | 86.85% | 100% | 88% | 89% | 100% | 100% | 0 |
| 117252 | RS Umum Daerah Tabanan | 3 | 2022 | 100% | 100% | 100% | 0% | 99.52% | 3.09% | 99.77% | 100% | 94.85% | 92.38% | 100% | 0% | 91.28 |
| 117253 | RS Umum Surya Husadha | 3 | 2022 | 100% | 100% | 100% | 100% | 98.96% | 0% | 100% | 100% | 99.7% | 100% | 100% | 100% | 96 |
| 117254 | RS Ibu dan Anak Bina Medika | 3 | 2022 | 90.65% | 97% | 100% | 100% | 71.3% | 0% | 65.85% | 100% | 100% | 42.86% | 100% | 100% | 82.75 |
| 117255 | RS Umum Daerah Bali Mandara Provinsi Bali | 3 | 2022 | 81.88% | 100% | 100% | 100% | 43.43% | 1.33% | 93.69% | 100% | 100% | 0% | 99.58% | 0% | 92 |
| 117256 | RS Sari Asih Serang | 3 | 2022 | 87.68% | 89% | 100% | 96.81% | 72.22% | 4.85% | 65.51% | 100% | 100% | 82.35% | 100% | 88.42% | 0 |
| 117257 | RS Sari Asih Ciputat | 3 | 2022 | 75% | 83% | 98.06% | 88.89% | 84.7% | 0.44% | 79.66% | 100% | 91.83% | 80.8% | 100% | 100% | 98.8 |
| 117258 | RS Melati | 3 | 2022 | 99.67% | 100% | 100% | 90.91% | 98.61% | 0% | 33.91% | 100% | 100% | 80% | 100% | 100% | 0 |
| 117259 | RS Umum Daerah Banten | 3 | 2022 | 85.98% | 100% | 95.61% | 16.67% | 96.7% | 8.9% | 94.37% | 84.62% | 92.17% | 100% | 99.94% | 100% | 0 |
| 117260 | RS Metro Medika | 3 | 2022 | 88.39% | 81% | 89.55% | 85% | 73.99% | 3.61% | 82.84% | 100% | 82.95% | 85.82% | 82.14% | 80% | 0 |
| 117261 | RS Umum Daerah Patut Patuh Patju | 3 | 2022 | 96.27% | 97% | 100% | 85.29% | 84.11% | 4.6% | 100% | 100% | 90.53% | 96.97% | 100% | 100% | 0 |
| 117262 | RS Ibu dan Anak Puri Bunda Tabanan | 3 | 2022 | 97.92% | 100% | 100% | 100% | 98.27% | 21.52% | 87.34% | 100% | 90.33% | 85% | 100% | 100% | 100 |
| 117263 | RS Umum Kasih Ibu Tabanan | 3 | 2022 | 75.91% | 100% | 100% | 100% | 73.33% | 0.71% | 51.28% | 100% | 96.77% | 0% | 100% | 100% | 100 |
| 117264 | RS dr. Agung | 3 | 2022 | 92.56% | 100% | 100% | 100% | 83.33% | 4.26% | 81.82% | 100% | 84% | 81.11% | 98.51% | 100% | 0 |
| 117265 | RS Risa Sentra Medika | 3 | 2022 | 92.51% | 83% | 69.66% | 0% | 35.24% | 0% | 86.6% | 100% | 99% | 64.44% | 100% | 100% | 0 |
| 117266 | RS Umum Daerah Asy-Syifa Sumbawa Barat | 3 | 2022 | 83.81% | 82% | 100% | 100% | 100% | 0% | 100% | 100% | 99.38% | 100% | 100% | 100% | 0 |
| 117267 | RS Surya Medika PKU Muhammadiyah Sumbawa | 3 | 2022 | 97.51% | 95% | 72.92% | 0% | 85% | 0% | 96.19% | 100% | 82.39% | 66.93% | 80% | 100% | 0 |
| 117268 | RS Kurnia | 3 | 2022 | 92.54% | 97% | 99.82% | 100% | 46.67% | 0% | 93.72% | 98.02% | 99.34% | 100% | 100% | 100% | 0 |
| 117269 | RS Kurnia Serang | 3 | 2022 | 89.52% | 100% | 100% | 100% | 80.02% | 0.75% | 57.24% | 100% | 99.96% | 84% | 0% | 100% | 81.25 |
| 117270 | RS Umum Daerah dr. Drajat Prawiranegara | 3 | 2022 | 84.82% | 92% | 96.67% | 100% | 67.46% | 3.98% | 96.89% | 100% | 98.76% | 86.36% | 100% | 100% | 87 |
| 117271 | RS Umum Daerah Provinsi NTB | 3 | 2022 | 90.24% | 98% | 98.75% | 45.45% | 60% | 1.43% | 95.17% | 94.58% | 94.95% | 83.53% | 97.89% | 100% | 0 |
| 117272 | RS Hermina Serpong | 3 | 2022 | 88.5% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 82% | 100% | 100% | 98.62 |
| 117273 | RS Angkatan Darat REM Wira Bhakti Mataram | 3 | 2022 | 73.7% | 75% | 94.41% | 100% | 75.76% | 2% | 75.61% | 100% | 85.24% | 85.71% | 63.01% | 85% | 0 |
| 117274 | RS Umum Balimed Negara | 3 | 2022 | 88% | 100% | 100% | 100% | 84.38% | 0% | 84.91% | 100% | 86.79% | 83.33% | 100% | 100% | 0 |
| 117275 | RS Permata Pamulang | 3 | 2022 | 90.95% | 100% | 100% | 100% | 83.33% | 100% | 88% | 90.24% | 87.5% | 100% | 100% | 100% | 91.7 |
| 117276 | RS Islam Siti Hajar | 3 | 2022 | 72% | 79% | 82.55% | 0% | 80.11% | 2.02% | 74.55% | 100% | 85.12% | 87.65% | 100% | 100% | 0 |
| 117277 | RS Umum Bali Holistik | 3 | 2022 | 87.15% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100 |
| 117278 | RS Tk. IV Kencana Serang | 3 | 2022 | 84% | 83% | 100% | 73% | 94% | 0% | 93% | 100% | 100% | 74% | 100% | 100% | 0 |
| 117279 | RS Umum Khatolik Saint Antonius Ampenan | 3 | 2022 | 64.03% | 74% | 82.86% | % | 58.14% | 0% | 80.77% | 100% | 100% | 83.33% | 100% | 0% | 0 |
| 117280 | RS Ibu dan Anak Vitalaya | 3 | 2022 | 82.5% | 87% | 100% | 100% | 65.52% | 0% | 70.51% | 100% | 55% | 68% | 100% | 100% | 0 |
| 117281 | RS Bhayangkara Mataram | 3 | 2022 | 91% | 97% | 96.67% | 92.31% | 93.12% | 3.9% | 87.86% | 92.86% | 88.77% | 89.47% | 98.8% | 100% | 80 |
| 117282 | RS Islam Namira | 3 | 2022 | 91.16% | 99% | 0% | 16.67% | 12.45% | 0% | 0% | 97.37% | 0% | 0% | 0% | 0% | 0 |
| 117283 | RS Helsa Ciputat | 3 | 2022 | 87% | 100% | 100% | 0% | 95.35% | 0% | 70% | 100% | 88.35% | 100% | 100% | 100% | 0 |
| 117284 | RS Siloam Hospitals Lippo Village | 3 | 2022 | 92.97% | 98% | 100% | 100% | 60.64% | 13.05% | 66.85% | 97.05% | 99.33% | 92.59% | 98.34% | 99.37% | 98 |
| 117285 | RS Ibu dan Anak Permata Hati | 3 | 2022 | 91% | 100% | 100% | 100% | 100% | 1.09% | 98.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 117286 | RS Lotim Medical Center | 3 | 2022 | 89.29% | 100% | 70% | 100% | 100% | 1.16% | 50.78% | 100% | 95.33% | 79.69% | 100% | 100% | 86.3 |
| 117287 | RS Umum Daerah Singasana | 3 | 2022 | 94.35% | 97% | 99.57% | 60% | 93.22% | 100% | 96.34% | 100% | 96.88% | 100% | 98.06% | 100% | 0 |
| 117288 | RS Bio Medika | 3 | 2022 | 90% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 117289 | RS Umum Daerah Lombok Timur | 3 | 2022 | 79.78% | 92% | 96.74% | 66.67% | 95.62% | 8.82% | 90.09% | 100% | 88.47% | 0% | 97.75% | 100% | 87.27 |
| 117290 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 3 | 2022 | 92% | 100% | 100% | 90% | 92.67% | 0% | 96.67% | 100% | 100% | 100% | 100% | 80% | 0 |
| 117291 | RS Hermina Ciruas | 3 | 2022 | 91.76% | 95% | 100% | 81.08% | 76.25% | 0.2% | 70.21% | 100% | 99.25% | 80% | 100% | 100% | 99.35 |
| 117292 | RS Islam S. Anggoro | 3 | 2022 | 75.11% | 74% | 96% | 97.06% | 93.33% | 0% | 0% | 91.67% | 85.78% | 83.33% | 65.79% | 100% | 90 |
| 117293 | RS Umum Daerah Kota Mataram | 3 | 2022 | 78.5% | 90% | 99.89% | 81.82% | 100% | 0% | 99.35% | 100% | 98.94% | 100% | 100% | 100% | 88.39 |
| 117294 | RS Ibu dan Anak Kuncup Bunga | 3 | 2022 | 82.5% | 93% | 100% | 100% | 100% | 4.55% | 72.73% | 100% | 76.47% | 80% | 0% | 100% | 85 |
| 117295 | RSUP Dr. Sitanala Tangerang | 3 | 2022 | 86.16% | 100% | 100% | 0% | 99.75% | 0% | 100% | 100% | 85.79% | 43.48% | 100% | 100% | 0 |
| 117296 | RS Umum Sumbawa Besar | 3 | 2022 | 91.44% | 86% | 96.17% | 0% | 54.91% | 0% | 99.85% | 100% | 100% | 0% | 93.88% | 100% | 0 |
| 117297 | RS Umum Semara Ratih | 3 | 2022 | 92.5% | 98% | 99% | 82.35% | 96.67% | 0% | 98.57% | 100% | 89% | 0% | 100% | 83.33% | 85 |
| 117298 | RS Insan Permata | 3 | 2022 | 84.38% | 85% | 100% | 100% | 84.55% | % | 40.93% | 90.32% | 100% | 100% | 100% | 100% | 0 |
| 117299 | RS Sari Asih Karawaci | 3 | 2022 | 86% | 100% | 100% | 83% | 80% | 2% | 80% | 100% | 80% | 80% | 100% | 80% | 77.68 |
| 117300 | RS Tk. III Wirasakti Kupang | 3 | 2022 | 97.13% | 87% | 100% | 0% | 93.16% | 0% | 93.99% | 96.3% | 79.62% | 75.36% | 100% | 100% | 90 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
