Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 119801 | Rumah Sakit Mitra Plumbon Cibitung | 9 | 2022 | - | 85.07% | 100% | 100% | 100% | 81.32% | 0% | 77.26% | 99.02% | 89.41% | 96.15% | 99.45% | 100% | 0 |
| 119802 | RS Umum Salak | 9 | 2022 | - | 90.88% | 98% | 100% | 87.5% | 59.04% | 0% | 71.34% | 100% | 98.84% | 80% | 98.1% | 84.62% | 0 |
| 119803 | RSAU Dr. M. Hassan Toto | 9 | 2022 | - | 99.7% | 100% | 99% | 100% | 99.31% | 0% | 89.4% | 100% | 100% | 100% | 100% | 100% | 0 |
| 119804 | RS Primaya | 9 | 2022 | - | 88.64% | 95% | 100% | 0% | 86% | 3.64% | 98.63% | 100% | 96.23% | 100% | 98.67% | 100% | 0 |
| 119805 | RS Umum Citra Sari Husada | 9 | 2022 | - | 84.15% | 83% | 100% | 0% | 83.93% | 3.03% | 100% | 96.81% | 99.4% | 79.88% | 100% | 90.91% | 0 |
| 119806 | RS Umum Daerah Kab.Bekasi | 9 | 2022 | - | 82.71% | 100% | 99.93% | 100% | 49.61% | 0.66% | 85.58% | 99.51% | 83.59% | 100% | 90% | 100% | 0 |
| 119807 | RS Umum Pelabuhan Cirebon | 9 | 2022 | - | 89.07% | 90% | 96% | 100% | 80.21% | 0% | 57.57% | 100% | 98.38% | 86.11% | 100% | 80% | 0 |
| 119808 | RS Ibu dan Anak Dr. Djoko Pramono | 9 | 2022 | - | 98.5% | 96% | 99.28% | 86.11% | 94.25% | 11.81% | 78% | 98% | 99% | 81% | 92% | 95% | 0 |
| 119809 | RS Umum Bhakti Husada II Purwakarta | 9 | 2022 | - | 89.13% | 87% | 100% | 100% | 84.7% | 0% | 90.36% | 100% | 80.25% | 85.71% | 100% | 98.04% | 0 |
| 119810 | RS Umum Hosana Medica | 9 | 2022 | - | 100% | 100% | 100% | 98% | 85% | 0% | 84% | 100% | 100% | 100% | 100% | 100% | 0 |
| 119811 | RS Umum Hermina Galaxy | 9 | 2022 | - | 98.26% | 98% | 100% | 100% | 73.33% | 0.7% | 100% | 100% | 100% | 75.61% | 100% | 100% | 0 |
| 119812 | RS Primaya Bekasi Utara | 9 | 2022 | - | 90% | 95% | 100% | 0% | 99.62% | 0% | 98% | 99% | 80.67% | 80% | 99.57% | 100% | 0 |
| 119813 | RS Umum PMI Bogor | 9 | 2022 | - | 84% | 97% | 100% | 100% | 100% | 2.92% | 73.44% | 100% | 98.28% | 68.33% | 100% | 100% | 0 |
| 119814 | RS Umum Satria Medika | 9 | 2022 | - | 74.36% | 82% | 100% | 100% | 97% | 0% | 100% | 100% | 97% | 96% | 100% | 90% | 0 |
| 119815 | RS Umum Daerah Jatisampurna | 9 | 2022 | - | 88.98% | 100% | 98.25% | 100% | 92.31% | 7.69% | 100% | 75% | 99.67% | 0% | 89.38% | 100% | 0 |
| 119816 | RS Umum Panti Abdi Dharma | 9 | 2022 | - | 82.5% | 100% | 100% | 100% | 92.53% | 0% | 97.71% | 100% | 98.85% | 66.18% | 100% | 83.33% | 0 |
| 119817 | RS Umum Bhayangkara Setukpa Lemdikpol | 9 | 2022 | - | 97.5% | 100% | 100% | 100% | 97.5% | 0% | 81.02% | 100% | 100% | 80% | 100% | 95% | 0 |
| 119818 | RS Umum St. Elisabeth | 9 | 2022 | - | 88.71% | 100% | 100% | 0% | 53.3% | 0% | 75.34% | 93.15% | 81.38% | 76.47% | 100% | 100% | 0 |
| 119819 | RS Umum Delima Asih Sisma Medika | 9 | 2022 | - | 90% | 61% | 100% | 60% | 77.47% | 65% | 97.8% | 100% | 99.49% | 33.33% | 100% | 100% | 0 |
| 119820 | RSU Bhayangkara Tk. II Sartika Asih | 9 | 2022 | - | 87.43% | 100% | 100% | 100% | 80.98% | 0.48% | 97.46% | 100% | 98.02% | 0% | 100% | 100% | 0 |
| 119821 | RS Umum Graha Juanda | 9 | 2022 | - | 98.3% | 98% | 98.47% | 100% | 95.38% | 0% | 82.51% | 75% | 99.81% | 100% | 99.9% | 85% | 0 |
| 119822 | RS Umum Harapan Mulia | 9 | 2022 | - | 96.15% | 93% | 99.83% | 100% | 95.07% | 4.66% | 62.28% | 100% | 78.42% | 76.47% | 96.19% | 100% | 0 |
| 119823 | RS Umum Vania | 9 | 2022 | - | 96.11% | 100% | 99.99% | 100% | 84.62% | 0% | 83.24% | 100% | 99.9% | 80% | 100% | 100% | 0 |
| 119824 | RS Umum Siloam Purwakarta | 9 | 2022 | - | 87.97% | 100% | 98.21% | 66.67% | 85.25% | 41.78% | 47.58% | 99.34% | 100% | 100% | 98.17% | 100% | 0 |
| 119825 | RS Umum Fikri Medika | 9 | 2022 | - | 90.11% | 94% | 97.17% | 0% | 94.04% | 0% | 53.51% | 100% | 74.88% | 0% | 76.43% | 100% | 0 |
| 119826 | RS Umum Annisa | 9 | 2022 | - | 86.66% | 100% | 100% | 62.5% | 62.12% | 1.44% | 65.47% | 100% | 89.71% | 99.81% | 100% | 100% | 0 |
| 119827 | RS Umum Cikarang Medika | 9 | 2022 | - | 81% | 88% | 92.73% | 87.5% | 91.14% | 5% | 90.74% | 83.33% | 98.4% | 100% | 92.59% | 85.71% | 0 |
| 119828 | RS Khusus Paru Kabupaten Karawang | 9 | 2022 | - | 100% | 100% | 100% | 0% | 69.32% | 0% | 100% | 92.86% | 98.2% | 100% | 100% | 100% | 0 |
| 119829 | RS AMC | 9 | 2022 | - | 89.07% | 96% | 100% | 0% | 76.56% | 0% | 55.09% | 89.36% | 100% | 53.85% | 99.55% | 100% | 0 |
| 119830 | RS Umum Anna | 9 | 2022 | - | 99.69% | 100% | 97.63% | 0% | 64.5% | 0% | 51.52% | 50% | 87.82% | 20% | 91.7% | 100% | 0 |
| 119831 | RS Umum Dewi Sri | 9 | 2022 | - | 76.94% | 98% | 100% | 0% | 49.3% | 4.07% | 66.23% | 66.67% | 62.22% | 100% | 100% | 100% | 0 |
| 119832 | RS Umum Kartika Husada Setu | 9 | 2022 | - | 86% | 88% | 82.86% | 0% | 96.58% | 0% | 0% | 100% | 85.21% | 0% | 88.57% | 100% | 0 |
| 119833 | RS Umum Santosa Hospital Bandung Central | 9 | 2022 | - | 98.57% | 100% | 100% | 100% | 83.03% | 1.11% | 92.18% | 88.89% | 97% | 92.11% | 100% | 100% | 0 |
| 119834 | RS Umum Citra Harapan | 9 | 2022 | - | 96.19% | 98% | 96.85% | 0% | 72.84% | 0% | 24.31% | 100% | 100% | 46% | 100% | 100% | 0 |
| 119835 | RS Umum Daerah Bayu Asih | 9 | 2022 | - | 89.29% | 88% | 80.65% | 50% | 39.39% | 4.55% | 100% | 72.26% | 88.39% | 25% | 73.11% | 0% | 0 |
| 119836 | RS Jantung Hasna Medika | 9 | 2022 | - | 86.59% | 90% | 100% | 0% | 6.71% | 1.57% | 78.01% | 99.82% | 85.95% | 100% | 100% | 100% | 0 |
| 119837 | RS Umum Daerah Cililin | 9 | 2022 | - | 92.31% | 99% | 97.81% | 100% | 57.82% | 0% | 86.21% | 98.14% | 98.57% | 86.84% | 100% | 100% | 0 |
| 119838 | RS Umum Immanuel Bandung | 9 | 2022 | - | 89.11% | 95% | 100% | 0% | 89.59% | 0% | 73.29% | 100% | 92.83% | 91.3% | 100% | 100% | 0 |
| 119839 | RS Umum Daerah Lembang | 9 | 2022 | - | 86.15% | 97% | 96.4% | 100% | 78.59% | 8% | 91.79% | 100% | 91.3% | 75% | 98.95% | 0% | 0 |
| 119840 | RS Jiwa Provinsi Jawa Barat | 9 | 2022 | - | 80.28% | 81% | 100% | 0% | 75.68% | 0% | 97.15% | 100% | 99.53% | 75% | 72% | 100% | 0 |
| 119841 | RS Umum Santosa Hospital Bandung Kopo | 9 | 2022 | - | 89.41% | 71% | 98.59% | 100% | 17.98% | 0% | 56.45% | 89.81% | 90.24% | 0% | 99.23% | 100% | 0 |
| 119842 | RS Umum Hermina Bekasi | 9 | 2022 | - | 87.5% | 99% | 100% | 100% | 83.33% | 0.18% | 75% | 100% | 100% | 85.71% | 94.29% | 100% | 0 |
| 119843 | RS Umum Taman Harapan Baru | 9 | 2022 | - | 78.46% | 100% | 54.55% | 11.19% | 100% | 0% | 56.54% | 100% | 80.03% | 0% | 100% | 100% | 0 |
| 119844 | RS Ibu dan Anak Graha Medika Padalarang | 9 | 2022 | - | 98% | 94% | 100% | 70% | 100% | 8.57% | 86% | 100% | 92% | 77.14% | 100% | 90% | 0 |
| 119845 | RS Umum Sentra Medika | 9 | 2022 | - | 96.81% | 100% | 100% | 90.48% | 22.15% | 0% | 61.32% | 100% | 100% | 94.29% | 100% | 100% | 0 |
| 119846 | RS Umum Asri Purwakarta | 9 | 2022 | - | 91.51% | 93% | 86.46% | 100% | 91.68% | 0% | 95.68% | 32.26% | 87.87% | 75% | 93.14% | 100% | 0 |
| 119847 | RS Khusus Gigi dan Mulut Kota Bandung | 9 | 2022 | 12-10-2024 | 95.41% | 96% | 100% | 0% | 73.35% | 0% | 75% | 100% | 95.12% | 97.5% | 100% | 100% | 0 |
| 119848 | RS Umum Sumber Hurip | 9 | 2022 | - | 80.36% | 96% | 100% | 0% | 52% | 0.38% | 97.87% | 100% | 99.5% | 100% | 100% | 100% | 0 |
| 119849 | RS Umum Azra | 9 | 2022 | - | 90.31% | 100% | 100% | 6.67% | 89.29% | 2% | 66.11% | 100% | 100% | 100% | 100% | 100% | 0 |
| 119850 | RS Umum Bella | 9 | 2022 | - | 93% | 88% | 99.62% | 0% | 100% | 12.74% | 68.78% | 100% | 99.78% | 88.41% | 100% | 100% | 90 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.