Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 119901 | RS Umum Daerah Kolonel Abundjani/Bangko | 9 | 2022 | - | 84.6% | 95% | 100% | 100% | 89.38% | 0% | 99.76% | 100% | 97.02% | 0% | 97.22% | 0% | 0 |
| 119902 | RS Umum Yukum Medical Centre | 9 | 2022 | - | 86.54% | 97% | 96% | 100% | 54.4% | 0.76% | 65.62% | 100% | 100% | 78.57% | 86.51% | 90.91% | 0 |
| 119903 | RS Ibu dan Anak Annisa | 9 | 2022 | - | 74.15% | 99% | 96.1% | 90.51% | 91.86% | 0% | 90.71% | 95.65% | 99.84% | 95.56% | 100% | 100% | 0 |
| 119904 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 9 | 2022 | - | 85.8% | 97% | 100% | 0% | 97.53% | 0% | 97.56% | 100% | 100% | 0% | 100% | 100% | 0 |
| 119905 | RS Umum Permata Hati | 9 | 2022 | - | 93.5% | 100% | 100% | 100% | 98.14% | 1.11% | 99.37% | 100% | 98.5% | 94.55% | 100% | 92.86% | 0 |
| 119906 | RS Khusus Mata Masyarakat Provinsi Sumatera Selatan | 9 | 2022 | - | 87.63% | 100% | 100% | 0% | 100% | 3.7% | 100% | 100% | 99.75% | 92.86% | 100% | 100% | 0 |
| 119907 | RS Natar Medika | 9 | 2022 | - | 90.55% | 99% | 92.7% | 82.61% | 84.81% | 8.33% | 84.08% | 100% | 89.84% | 100% | 97.18% | 84.38% | 0 |
| 119908 | RS Siloam Jambi | 9 | 2022 | - | 95.6% | 100% | 97.4% | 100% | 39.9% | 0% | 72.12% | 98.36% | 98.65% | 37.5% | 95.71% | 100% | 0 |
| 119909 | RS Rapha Theresia | 9 | 2022 | - | 93.33% | 89% | 100% | 100% | 91.57% | 7.69% | 51.81% | 100% | 100% | 0% | 100% | 0% | 0 |
| 119910 | RS Umum Eka Hospital Pekanbaru | 9 | 2022 | - | 89.35% | 98% | 99.91% | 0% | 77.5% | 16% | 97.64% | 100% | 100% | 95.01% | 100% | 100% | 0 |
| 119911 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 9 | 2022 | - | 81% | 96% | 100% | 100% | 74.18% | 2.7% | 84.19% | 100% | 92.62% | 95.52% | 100% | 100% | 0 |
| 119912 | RS Ibu Anak Hidayah Ibu | 9 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 119913 | RS Muhammadiyah Palembang | 9 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 2.98% | 17.86% | 100% | 31% | 0% | 100% | 100% | 80 |
| 119914 | RS Umum Daerah H. Abdurrahman Sayoeti | 9 | 2022 | - | 85.38% | 100% | 100% | 0% | 100% | 0% | 90.91% | 100% | 99.58% | 100% | 100% | 0% | 0 |
| 119915 | RS Umum Daerah Bandar Negara Husada | 9 | 2022 | - | 96.12% | 95% | 97.94% | 0% | 100% | 0% | 100% | 100% | 87.43% | 0% | 100% | 0% | 0 |
| 119916 | RS Merangin Medical Centre | 9 | 2022 | - | 84.62% | 90% | 94.44% | 100% | 93.33% | 0% | 93.55% | 85.71% | 100% | 92.31% | 100% | 100% | 0 |
| 119917 | RS Santa Maria Pekanbaru | 9 | 2022 | - | 90.83% | 100% | 100% | 100% | 92.86% | 0% | 85.58% | 100% | 100% | 100% | 100% | 100% | 0 |
| 119918 | RS Umum Myria Palembang | 9 | 2022 | - | 97.37% | 99% | 100% | 100% | 57.54% | 3.02% | 89.58% | 100% | 97.31% | 69.48% | 100% | 100% | 0 |
| 119919 | RS Mitra | 9 | 2022 | - | 90% | 100% | 100% | 33.33% | 90% | 6.67% | 91.67% | 100% | 95.03% | 100% | 100% | 100% | 0 |
| 119920 | RS Airan Raya | 9 | 2022 | - | 87% | 99% | 98.01% | 0% | 86.94% | 17.78% | 82.11% | 91.55% | 98.19% | 83.33% | 91.33% | 100% | 0 |
| 119921 | RS Umum dr. AK. Gani Kota Palembang | 9 | 2022 | - | 86.67% | 99% | 100% | 100% | 65.75% | 0% | 83.35% | 100% | 97.72% | 85.71% | 100% | 100% | 0 |
| 119922 | RS Umum Daerah Palembang Bari | 9 | 2022 | - | 86.51% | 100% | 100% | 100% | 91.02% | 0% | 100% | 100% | 100% | 90% | 100% | 100% | 0 |
| 119923 | RS Siti Khodijah | 9 | 2022 | - | 84% | 70% | 100% | 60% | 58% | 16.67% | 67.86% | 100% | 89.29% | 71.43% | 100% | 50% | 0 |
| 119924 | RS Umum Daerah H. Abdul Manap | 9 | 2022 | - | 85.19% | 99% | 86.17% | 100% | 26.12% | 1.05% | 77.21% | 100% | 90.53% | 19.05% | 68.63% | 100% | 0 |
| 119925 | RS Umum Daerah Sukadana | 9 | 2022 | - | 88% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 119926 | RS Bhayangkara Tk. III Kota Pekanbaru | 9 | 2022 | - | 88% | 95% | 100% | 100% | 89% | 0% | 86% | 100% | 93.33% | 86% | 100% | 100% | 0 |
| 119927 | RS Umum Pusri Palembang | 9 | 2022 | - | 88.33% | 100% | 100% | 100% | 94.62% | 100% | 69% | 100% | 91.94% | 100% | 100% | 100% | 0 |
| 119928 | RS Pertamina Dumai | 9 | 2022 | - | 96.67% | 97% | 100% | 0% | 87.79% | 0% | 83.54% | 100% | 95.32% | 81.82% | 100% | 100% | 0 |
| 119929 | RS Umum Pekanbaru Medical Center | 9 | 2022 | - | 79.5% | 98% | 99.21% | 44.44% | 89.35% | 3.57% | 45.71% | 100% | 96.12% | 0% | 100% | 100% | 0 |
| 119930 | RS Umum Daerah Pratama Makarti Jaya | 9 | 2022 | - | 98.18% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 98.18% | 100% | 100% | 99.25 |
| 119931 | RS Umum Daerah Arga Makmur | 9 | 2022 | - | 90% | 100% | 80% | 80% | 100% | 0% | 90% | 90% | 80% | 80% | 70.37% | 60% | 0 |
| 119932 | RS Jabal Rahmah Medika | 9 | 2022 | - | 94.37% | 100% | 98.04% | 100% | 95.37% | 0% | 75% | 100% | 100% | 85.29% | 100% | 100% | 0 |
| 119933 | RS Khusus Mata Pekanbaru Eye Center | 9 | 2022 | - | 97.07% | 98% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 0% | 0% | 0% | 0 |
| 119934 | Charitas Hospital Arga Makmur | 9 | 2022 | - | 93.62% | 100% | 100% | 0% | 86.67% | 0% | 100% | 100% | 93.51% | 0% | 100% | 0% | 0 |
| 119935 | RS Tk. IV Lahat | 9 | 2022 | - | 94% | 100% | 96% | 0% | 89% | 0% | 96% | 100% | 99% | 80% | 100% | 100% | 0 |
| 119936 | RS Umum Daerah Lahat | 9 | 2022 | - | 0% | 80% | 100% | 88.89% | 94.71% | 0% | 100% | 99.55% | 72.21% | 100% | 100% | 0% | 0 |
| 119937 | RS Umum Daerah Gandus Palembang | 9 | 2022 | - | 74.35% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 119938 | RS Umum Lancang Kuning | 9 | 2022 | - | 100% | 100% | 100% | 88.24% | 95% | 0% | 92.5% | 100% | 100% | 100% | 100% | 100% | 0 |
| 119939 | RS Umum Daerah Sukajadi | 9 | 2022 | - | 100% | 100% | 78.4% | 0% | 100% | 0% | 100% | 100% | 99.64% | 0% | 100% | 0% | 0 |
| 119940 | RS Tiara Sella | 9 | 2022 | - | 92% | 100% | 100% | 50% | 100% | 0.33% | 100% | 100% | 92.14% | 88% | 100% | 100% | 0 |
| 119941 | RS Ibu dan Anak Mama | 9 | 2022 | - | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 60% | 0% | 0 |
| 119942 | RS Ibu dan Anak Karunia Indah Medika | 9 | 2022 | - | 100% | 100% | 100% | 100% | 91.89% | 2.08% | 44.51% | 100% | 99.32% | 100% | 100% | 100% | 0 |
| 119943 | RS Umum Daerah Kaur | 9 | 2022 | - | 88.33% | 89% | 88.88% | 100% | 90.6% | 0% | 90.07% | 96.03% | 88.8% | 76.37% | 91.67% | 100% | 0 |
| 119944 | RS Bunda Medika Jakabaring | 9 | 2022 | - | 100% | 100% | 100% | 91.67% | 91.82% | 0% | 98.63% | 100% | 94.69% | 94.67% | 100% | 100% | 0 |
| 119945 | RS Umum Daerah Suryah Khairuddin | 9 | 2022 | - | 100% | 100% | 100% | 0% | 85% | 0% | 40% | 95% | 85% | 50% | 100% | 40% | 0 |
| 119946 | RS Umum Daerah Tais Kabupaten Seluma | 9 | 2022 | - | 84.5% | 83% | 100% | 0% | 98.75% | 0% | 100% | 100% | 96.88% | 95.24% | 80% | 100% | 0 |
| 119947 | RS Ibu dan Anak Andini | 9 | 2022 | - | 93.5% | 100% | 100% | 100% | 16.67% | 90.91% | 89.27% | 100% | 0% | 100% | 100% | 100% | 0 |
| 119948 | RS Umum Universitas Riau | 9 | 2022 | - | 89% | 98% | 100% | 0% | 100% | 0% | 100% | 100% | 82.95% | 100% | 98.7% | 0% | 83 |
| 119949 | RS Umum Daerah Siti Fatimah Provinsi Sumatera Sela | 9 | 2022 | - | 96.37% | 96% | 100% | 100% | 29.1% | 0% | 100% | 100% | 99.64% | 99.46% | 100% | 100% | |
| 119950 | RS Umum Daerah Raden Mattaher Jambi | 9 | 2022 | - | 94.97% | 97% | 96.53% | 61.11% | 63.42% | 2.65% | 78.26% | 100% | 96.42% | 73.33% | 94.06% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.