Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 120001 | RS Umum Ar-Rasyid Palembang | 9 | 2022 | - | 92.74% | 100% | 100% | 69.23% | 63.2% | 0.67% | 83.33% | 77.42% | 95.17% | 86.67% | 100% | 71.43% | 0 |
| 120002 | RS Ibu dan Anak AL-Barra | 9 | 2022 | - | 86.5% | 100% | 100% | 80% | 88.57% | 4.94% | 80% | 100% | 100% | 83.33% | 100% | 0% | 0 |
| 120003 | RS Eria | 9 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 90% | 100% | 90% | 90% | 100% | 100% | 0 |
| 120004 | RS Umum Daerah Muara Dua | 9 | 2022 | - | 81.74% | 80% | 98.14% | 100% | 3.31% | 0% | 78.17% | 100% | 96.5% | 0% | 79.48% | 100% | 0 |
| 120005 | RS Umum Daerah KH. Daud Arif | 9 | 2022 | - | 85.03% | 100% | 99.67% | 100% | 100% | 0% | 100% | 100% | 100% | 90.62% | 100% | 0% | 0 |
| 120006 | RS Umum Daerah Semende Darat Laut | 9 | 2022 | - | 92.63% | 100% | 57.89% | 0% | 100% | 0% | 100% | 0% | 74.63% | 0% | 0% | 0% | 0 |
| 120007 | RS Umum Daerah Kepahiang | 9 | 2022 | - | 93.33% | 96% | 99.4% | 100% | 97.71% | 0% | 99.4% | 90% | 98.28% | 93.75% | 100% | 100% | 0 |
| 120008 | RS Khusus Mata SMEC Pekanbaru | 9 | 2022 | - | 100% | 100% | 100% | % | 100% | 12% | 92.42% | 100% | 93% | 100% | 100% | 83.33% | 0 |
| 120009 | RS Umum Daerah Harapan dan Doa | 9 | 2022 | - | 92.5% | 97% | 99.88% | 100% | 62.51% | 7.69% | 89.43% | 100% | 83.49% | 89.5% | 99.66% | 97.1% | 0 |
| 120010 | RS Tk. III 02.06.01 dr. Bratanata | 9 | 2022 | - | 96.96% | 97% | 95.47% | 95% | 89.26% | 0% | 88.89% | 93.22% | 100% | 91.67% | 96.89% | 90% | 0 |
| 120011 | RS Mitra Medika Batang Hari | 9 | 2022 | - | 77.5% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 120012 | RS Islam At-Taqwa Gumawang | 9 | 2022 | - | 87.12% | 95% | 80.09% | 100% | 67.92% | 0% | 86.01% | 100% | 86.05% | 0% | 0% | 100% | 0 |
| 120013 | RS Ibu dan Anak Az-Zahra Palembang | 9 | 2022 | - | 82% | 85% | 87.5% | 100% | 84.21% | 0% | 79.07% | 100% | 65.17% | 70.59% | 70.21% | 100% | 0 |
| 120014 | RS Umum Ummi Bengkulu | 9 | 2022 | - | 93.08% | 100% | 97.62% | 67.92% | 47.57% | 0.32% | 74.98% | 100% | 100% | 74.36% | 100% | 100% | 0 |
| 120015 | RS Umum Daerah Talang Ubi | 9 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 94.07% | 0% | 0% | 0% | 0 |
| 120016 | RS Ibu dan Anak Bunda Noni | 9 | 2022 | - | 73.5% | 100% | 94.29% | 57.14% | 89.57% | 0% | 85.71% | 60% | 100% | 100% | 100% | 0% | 88.5 |
| 120017 | RS Gading Medika | 9 | 2022 | - | 88% | 81% | 100% | 85.71% | 82.29% | 0% | 87.5% | 100% | 95% | 86.67% | 100% | 100% | 0 |
| 120018 | RS Umum Daerah dr. H. M. Rabain Muara Enim | 9 | 2022 | - | 86.29% | 94% | 99.97% | 90.91% | 89.08% | 0.79% | 87.26% | 100% | 99.87% | 87.88% | 95.33% | 100% | 0 |
| 120019 | RS Umum TNI-AU Lanud Roesmin Nurjadin | 9 | 2022 | - | 91.5% | 97% | 100% | 0% | 97.2% | 0% | 100% | 88.78% | 98.9% | 100% | 0% | 0% | 0 |
| 120020 | RS Umum Daerah Martapura | 9 | 2022 | - | 78.72% | 93% | 100% | 100% | 93.52% | 100% | 97.16% | 100% | 98.4% | 75% | 100% | 100% | 0 |
| 120021 | RS Ibu dan Anak Trinanda Palembang | 9 | 2022 | - | 94.98% | 100% | 90.01% | 100% | 92.97% | 0% | 94.05% | 0% | 100% | 100% | 100% | 0% | 0 |
| 120022 | RS Umum Daerah Dr. M. Yunus Bengkulu | 9 | 2022 | - | 94.56% | 95% | 99.14% | 100% | 36.4% | 7.3% | 96.26% | 100% | 80.07% | 90.38% | 99.16% | 100% | 0 |
| 120023 | Aulia Hospital | 9 | 2022 | - | 86.92% | 0% | 99.74% | 61.54% | 52.2% | 67.34% | 56.53% | 100% | 98.68% | 91.95% | 96.16% | 100% | 0 |
| 120024 | RS Umum Awal Bros Pekanbaru | 9 | 2022 | - | 95.4% | 100% | 100% | 0% | 58.02% | 0.43% | 80.69% | 100% | 81.31% | 98.43% | 100% | 100% | 0 |
| 120025 | RS Umum Sultan Hadlirin Jepara | 9 | 2022 | - | 77.58% | 95% | 99.63% | 100% | 49.24% | 2.52% | 68.04% | 94.92% | 99.74% | 19.05% | 95.41% | 91.67% | 0 |
| 120026 | RS Hj. Fatimah Sulhan PKU Muhammadiyah Demak | 9 | 2022 | - | 98.08% | 95% | 100% | % | 94% | % | 50% | 0% | 86.67% | 73.33% | 100% | 100% | 0 |
| 120027 | RS PKU Aisyiyah Jepara | 9 | 2022 | - | 78% | 87% | 88.33% | 71.19% | 72.34% | 9.09% | 73.72% | 85.71% | 86.08% | 86.96% | 100% | 84.62% | 0 |
| 120028 | RS Umum Kasih Bunda | 9 | 2022 | - | 81.29% | 99% | 100% | 90.91% | 100% | 2.41% | 69.6% | 100% | 99.72% | 0% | 100% | 100% | 0 |
| 120029 | RS Umum Kumala Siwimijen Kudus | 9 | 2022 | - | 98.9% | 100% | 100% | 100% | 0% | 100% | 90.92% | 100% | 95.24% | 24.71% | 0% | 0% | 0 |
| 120030 | RS Umum Mitra Anugrah Lestari | 9 | 2022 | - | 84.21% | 97% | 100% | 93.75% | 72.73% | 0% | 97.55% | 100% | 69.72% | 100% | 100% | 100% | 0 |
| 120031 | RS Umum Avisena | 9 | 2022 | - | 69.52% | 71% | 99.27% | 88.89% | 66.41% | 2.33% | 100% | 100% | 100% | 85.71% | 88.28% | 100% | 78.95 |
| 120032 | RS Umum Daerah Kelet Provinsi Jawa Tengah | 9 | 2022 | - | 86.61% | 100% | 100% | 83.02% | 85.79% | 0% | 97.62% | 100% | 81.1% | 85% | 100% | 100% | 0 |
| 120033 | RS Umum Budi Agung Pati | 9 | 2022 | - | 96.15% | 95% | 97.15% | 100% | 98.92% | 0.7% | 82.98% | 100% | 83.94% | 90.91% | 97.51% | 81.25% | 0 |
| 120034 | RS Umum Citra Arafiq | 9 | 2022 | - | 91.5% | 98% | 97.48% | 100% | 99.59% | 9.48% | 40.07% | 93.33% | 87.96% | 98.54% | 100% | 90% | 0 |
| 120035 | RS Ibu dan Anak Asyifa Depok | 9 | 2022 | - | 92.61% | 87% | 100% | 100% | 100% | 0% | 69.52% | 100% | 100% | 0% | 0% | 0% | 0 |
| 120036 | RS Umum Daerah Cibabat | 9 | 2022 | - | 91.01% | 82% | 96.67% | 0% | 77.35% | 6.27% | 95.28% | 81.77% | 85.57% | 92.11% | 100% | 100% | 0 |
| 120037 | RS Umum Mardi Rahayu | 9 | 2022 | - | 91.69% | 100% | 100% | 100% | 90.99% | 7.23% | 96.68% | 99.65% | 91.54% | 60% | 100% | 100% | 0 |
| 120038 | RS Umum Sebening Kasih | 9 | 2022 | 01-01-1970 | 90% | 94% | 100% | 88.89% | 75.5% | 0% | 97.12% | 100% | 94.7% | 100% | 100% | 100% | 0 |
| 120039 | RS Umum Permata Depok | 9 | 2022 | - | 91.9% | 100% | 100% | 100% | 100% | 0% | 62% | 100% | 93% | 99% | 100% | 100% | 0 |
| 120040 | RS Umum Daerah dr. Loekmono Hadi | 9 | 2022 | - | 83.44% | 80% | 100% | 0% | 54.46% | 1.78% | 93.96% | 98.08% | 99.92% | 98.54% | 97.03% | 100% | 0 |
| 120041 | RS Umum Nurussyifa | 9 | 2022 | - | 72% | 98% | 90% | 100% | 86% | 0% | 76% | 100% | 100% | 78% | 100% | 88.89% | 98 |
| 120042 | RS Umum Hasanah Graha Afiah | 9 | 2022 | - | 100% | 82% | 100% | 100% | 78.84% | 0% | 78.92% | 100% | 100% | 86.96% | 100% | 100% | 0 |
| 120043 | RS Umum Islam NU Demak | 9 | 2022 | - | 85% | 100% | 100% | 100% | 92.17% | 3.94% | 84.36% | 100% | 83.59% | 83.87% | 100% | 100% | 0 |
| 120044 | RS Umum Bantuan Kudus | 9 | 2022 | - | 80.26% | 97% | 98.71% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 80% | 100% | 0 |
| 120045 | RS Umum Brawijaya Bojongsari | 9 | 2022 | - | 96% | 98% | 100% | 100% | 99% | 5% | 89.8% | 100% | 0% | 100% | 100% | 100% | 0 |
| 120046 | RS Umum Pelita Anugerah | 9 | 2022 | - | 93.28% | 100% | 100% | 100% | 55.72% | 0% | 67.83% | 100% | 98.89% | 78.57% | 100% | 100% | 0 |
| 120047 | RS Umum Daerah Sultan Fatah Karangawen Demak | 9 | 2022 | - | 96.25% | 95% | 100% | 100% | 82.75% | 36.54% | 62.89% | 98.11% | 99.86% | 0% | 100% | 94.74% | 0 |
| 120048 | RS Aisyiyah Kudus | 9 | 2022 | - | 79.56% | 91% | 99.87% | 100% | 79.23% | 0% | 77.1% | 100% | 86.77% | 92.75% | 100% | 100% | 0 |
| 120049 | RS Umum Alia Hospital | 9 | 2022 | - | 80% | 95% | 93.21% | 50% | 46.33% | 8.07% | 85.11% | 75.68% | 99.87% | 100% | 99.73% | 100% | 0 |
| 120050 | RS Umum PKU Muhammadiyah Mayong | 9 | 2022 | - | 100% | 100% | 100% | 53.33% | 71.15% | 0% | 41.67% | 100% | 99.57% | 71.43% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.