Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 122101 | RS Gigi Mulut IIK Bhakti Wiyata | 10 | 2021 | - | 100% | 68% | 0% | 0% | 94.05% | 0% | 0% | 0% | 100% | 0% | 0% | 100% | 90 |
| 122102 | RS Umum Medika Sangatta | 10 | 2021 | - | 73.83% | 84% | 99.14% | 0% | 89.09% | 26.92% | 76.8% | 72.41% | 99.56% | 100% | 100% | 100% | 80.15 |
| 122103 | RS Umum Meloy | 10 | 2021 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 80.13 |
| 122104 | RS Umum Manado Medical Center | 10 | 2021 | - | 67.52% | 0% | 0% | 0% | 4.61% | 0% | 100% | 0% | 100% | 94.97% | 0% | 0% | 94 |
| 122105 | RS Umum Daerah Nganjuk | 10 | 2021 | - | 96% | 95% | 100% | 75% | 91.89% | 0% | 84.42% | 0% | 94.38% | 0% | 100% | 100% | 79 |
| 122106 | RS Pertamina Balikpapan | 10 | 2021 | - | 91% | 91% | 100% | 100% | 62.21% | 0% | 82% | 100% | 98.19% | 36.11% | 100% | 100% | 87.2 |
| 122107 | RS Advent Manado | 10 | 2021 | - | 98.41% | 100% | 98.99% | 100% | 10.83% | 0% | 80.08% | 97.27% | 100% | 0% | 99.21% | 75.81% | 79.57 |
| 122108 | RS Hermina Balikpapan | 10 | 2021 | - | 87.36% | 91% | 100% | 100% | 86.67% | 0% | 98.49% | 100% | 89.22% | 100% | 95.83% | 100% | 79.08 |
| 122109 | RS Islam Sakinah | 10 | 2021 | - | 85.67% | 100% | 100% | 85.71% | 82.98% | 1.88% | 97.52% | 100% | 95.31% | 87.34% | 100% | 100% | 98.5 |
| 122110 | RS Umum Daerah Brigjed H. Hasan Basry Kandangan | 10 | 2021 | - | 89.15% | 87% | 100% | 0% | 90.66% | 100% | 97.97% | 100% | 81.51% | 97.4% | 96.63% | 100% | 0 |
| 122111 | RS Umum Panti Waluyo | 10 | 2021 | - | 96% | 100% | 100% | 0% | 84.67% | 0% | 100% | 100% | 99.97% | 0% | 100% | 100% | 84 |
| 122112 | RS Gigi dan Mulut Soelastri | 10 | 2021 | - | 95.34% | 100% | 100% | 0% | 95.2% | 0% | 100% | 0% | 99.34% | 100% | 100% | 0% | 91.74 |
| 122113 | RS Hermana | 10 | 2021 | - | 82.32% | 99% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 122114 | RS Bala Keselamatan Bokor | 10 | 2021 | - | 89.86% | 92% | 100% | 100% | 90.01% | 0% | 85.77% | 100% | 91.99% | 74.31% | 100% | 88.46% | 90.7 |
| 122115 | RS Umum Ciputra Mitra Hospital | 10 | 2021 | - | 43.5% | 100% | 99.71% | 40% | 94.8% | 13.54% | 35.31% | 100% | 100% | 95.74% | 88.43% | 100% | 86.45 |
| 122116 | RS Borneo Citra Medika | 10 | 2021 | - | 98.13% | 88% | 99.33% | 0% | 90.4% | 0% | 76.71% | 100% | 100% | 0% | 100% | 0% | 0 |
| 122117 | RS Umum Daerah Brebes | 10 | 2021 | - | 100% | 100% | 99.86% | 100% | 84% | 0% | 99.01% | 95.95% | 100% | 0% | 100% | 100% | 80.4 |
| 122118 | RS Umum Daerah dr. Sayidiman Magetan | 10 | 2021 | - | 85.4% | 90% | 100% | 0% | 24.69% | 0% | 99.57% | 66.3% | 94.32% | 90.62% | 100% | 0% | 83.2 |
| 122119 | RS Al-Aziz | 10 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 92.19% | 84% | 100% | 100% | 0 |
| 122120 | RS Umum Mokopido Toli-Toli | 10 | 2021 | - | 100% | 99% | 76.32% | 91.67% | 56.17% | 1.56% | 92.88% | 93.33% | 99.38% | 83.33% | 68.7% | 100% | 86.74 |
| 122121 | RS Umum Bhayangkara Tk. III Nganjuk | 10 | 2021 | - | 86.9% | 96% | 97.15% | 100% | 97.94% | 0% | 75.9% | 95% | 85.38% | 95.74% | 98.54% | 100% | 89.94 |
| 122122 | RS Umum Puri Husada Yogyakarta | 10 | 2021 | - | 99.51% | 89% | 100% | 0% | 80.87% | 0% | 51.86% | 100% | 83.07% | 61.11% | 100% | 75% | 77.66 |
| 122123 | RSU Santo Yusup Boro | 10 | 2021 | - | 86% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 91.86% | 0% | 100% | 33.33% | 0 |
| 122124 | RS Ibu dan Anak Tiara | 10 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 97 |
| 122125 | RS Ibu dan Anak Husada Bunda | 10 | 2021 | - | 80% | 80% | 81.25% | 0% | 100% | 0% | 100% | 87.5% | 0% | 93.02% | 100% | 100% | 85 |
| 122126 | RS Umum Daerah Wates | 10 | 2021 | - | 90.81% | 98% | 100% | 66.67% | 67.1% | 4% | 90.62% | 100% | 92.19% | 90% | 100% | 100% | 79.25 |
| 122127 | RS Umum Lavalette Malang | 10 | 2021 | - | 91.15% | 99% | 99.43% | 100% | 100% | 0% | 55.06% | 88.24% | 97.36% | 83% | 97.87% | 100% | 79 |
| 122128 | RS Umum Islam Harapan Anda | 10 | 2021 | - | 99.63% | 100% | 100% | 100% | 96.74% | 0% | 71.51% | 100% | 99.24% | 0% | 100% | 100% | 81.9 |
| 122129 | RS Ibu dan Anak Harapan Mulia | 10 | 2021 | - | 92% | 96% | 100% | 80% | 80% | 4% | 100% | 60% | 80% | 70% | 100% | 80% | 80 |
| 122130 | RS Umum Islam NU Demak | 10 | 2021 | - | 88% | 100% | 100% | 87.5% | 83.8% | 4.08% | 81.64% | 100% | 81.55% | 82.5% | 100% | 100% | 90 |
| 122131 | RS Ciputra | 10 | 2021 | - | 76% | 100% | 100% | 100% | 99.43% | 16.81% | 79.7% | 100% | 100% | 92.38% | 100% | 100% | 88 |
| 122132 | RS Umum Hermina Yogya | 10 | 2021 | - | 90.28% | 100% | 100% | 100% | 82% | 0% | 61.57% | 100% | 97.22% | 96.84% | 100% | 100% | 98.32 |
| 122133 | RS Bethsaida | 10 | 2021 | - | 98% | 100% | 100% | 0% | 96% | 0% | 100% | 98.85% | 99.98% | 98% | 100% | 100% | 97.9 |
| 122134 | RS Umum Panti Waluya Sawahan Malang | 10 | 2021 | - | 90.95% | 93% | 83.64% | 0% | 91.17% | 0% | 92.14% | 88.24% | 99.1% | 67.39% | 45.72% | 100% | 90.25 |
| 122135 | RS Khusus Bedah Columbia Asia Semarang | 10 | 2021 | - | 96.83% | 96% | 99.61% | 100% | 58.28% | 18.9% | 62.94% | 100% | 100% | 100% | 96.72% | 80% | 99.75 |
| 122136 | RS Mentari | 10 | 2021 | - | 88.86% | 98% | 100% | 0% | 78.5% | 0% | 100% | 100% | 82.61% | 0% | 100% | 100% | 94 |
| 122137 | RS Umum Daerah Mardi Waluyo | 10 | 2021 | - | 96.92% | 100% | 100% | 0% | 63.25% | 0% | 98.99% | 95.83% | 95% | 100% | 100% | 100% | 81.73 |
| 122138 | RS Daerah KRMT Wongsonegoro | 10 | 2021 | - | 100% | 100% | 99.71% | 0% | 65.43% | 0.5% | 92.69% | 89.17% | 100% | 82.86% | 99.96% | 0% | 90.51 |
| 122139 | RS Permata Hati | 10 | 2021 | - | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 122140 | RS Rajawali Citra | 10 | 2021 | - | 96.29% | 99% | 99.78% | 100% | 100% | 0% | 21.6% | 100% | 87.11% | 83.03% | 100% | 80% | 78.56 |
| 122141 | RS Umum Daerah Dr. Soetomo | 10 | 2021 | - | 84.96% | 99% | 100% | 0% | 90.85% | 17.6% | 90.3% | 95.83% | 98.26% | 84.62% | 97.22% | 100% | 92.08 |
| 122142 | RS Islam Surabaya | 10 | 2021 | - | 95% | 99% | 100% | 100% | 82.03% | 0% | 66.21% | 100% | 82.06% | 88.12% | 100% | 100% | 89.7 |
| 122143 | RS Jiwa Menur | 10 | 2021 | - | 99.21% | 100% | 100% | 0% | 87.73% | 0% | 92.24% | 100% | 88.77% | 100% | 100% | 100% | 89 |
| 122144 | RS Umum Daerah Dr. Soedono Madiun | 10 | 2021 | - | 86.88% | 100% | 100% | 0% | 94.41% | 0% | 82.47% | 0% | 0% | 0% | 100% | 100% | 0 |
| 122145 | RS Mata Undaan | 10 | 2021 | - | 87.81% | 99% | 100% | 0% | 52.08% | 0% | 100% | 100% | 100% | 97% | 100% | 100% | 0 |
| 122146 | RS Umum Nur Hidayah | 10 | 2021 | - | 66.5% | 100% | 100% | 0% | 98.33% | 0% | 100% | 100% | 96.79% | 100% | 0% | 83.33% | 71 |
| 122147 | RS Islam Hasanah Muhammadiyah | 10 | 2021 | - | 98.63% | 99% | 100% | 0% | 0% | 0% | 0% | 100% | 95.06% | 100% | 98.27% | 100% | 74.5 |
| 122148 | RS Baptis Batu | 10 | 2021 | - | 92.07% | 100% | 100% | 93.33% | 84.13% | 0% | 63.59% | 100% | 97.59% | 0% | 100% | 0% | 84.44 |
| 122149 | RS Umum Daerah Saptosari | 10 | 2021 | - | 100% | 100% | 100% | 0% | 95.24% | 0% | 96.67% | 100% | 95.65% | 80% | 100% | 0% | 83 |
| 122150 | RS Husada Utama Surabaya | 10 | 2021 | - | 94.85% | 100% | 100% | 100% | 95.59% | 0.71% | 90% | 100% | 100% | 100% | 100% | 100% | 18 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.