Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 123801 | RS Misi Lebak | 12 | 2021 | - | 88% | 96% | 99.78% | 0% | 99.47% | 0% | 45.95% | 100% | 100% | 53.54% | 100% | 100% | 100 |
| 123802 | Siloam Hospitals Semarang | 12 | 2021 | - | 93.24% | 100% | 96.72% | 0% | 90.22% | 43.75% | 82.29% | 100% | 100% | 100% | 100% | 100% | 98 |
| 123803 | RS Primaya | 12 | 2021 | - | 94% | 100% | 97.94% | 100% | 96.26% | 4.69% | 75.47% | 100% | 96.07% | 90.91% | 94.74% | 100% | 89.95 |
| 123804 | RS Ichsan Medical Center | 12 | 2021 | - | 100% | 97% | 100% | 56.25% | 100% | 10.87% | 65.72% | 100% | 96% | 83.33% | 100% | 0% | 80 |
| 123805 | RS EMC Alam Sutera | 12 | 2021 | - | 84.76% | 97% | 97.95% | 100% | 95.83% | 2.09% | 71.65% | 98.41% | 89.21% | 83.33% | 100% | 100% | 86 |
| 123806 | RS Ibu dan Anak Tiara | 12 | 2021 | - | 93.6% | 96% | 95.56% | 100% | 98.9% | 0% | 97.28% | 100% | 96.75% | 95.24% | 98.64% | 100% | 80 |
| 123807 | RS Ciputra | 12 | 2021 | - | 78% | 100% | 100% | 100% | 83.08% | 7.89% | 67.6% | 100% | 100% | 100% | 100% | 100% | 91 |
| 123808 | RS Ibu dan Anak Bunda Sejahtera | 12 | 2021 | - | 98.34% | 100% | 100% | 35.56% | 86.6% | 0.97% | 78.89% | 100% | 99.77% | 84.85% | 100% | 100% | 93 |
| 123809 | RS Umum Keluarga Kita | 12 | 2021 | - | 85.64% | 90% | 97.67% | 18.18% | 89.15% | 0% | 52.47% | 100% | 100% | 100% | 100% | 100% | 93.84 |
| 123810 | RS St. Carolus Summarecon Serpong | 12 | 2021 | - | 98.17% | 100% | 100% | 0% | 82.75% | 0% | 76.4% | 100% | 13.81% | 100% | 28.57% | 100% | 4 |
| 123811 | RS Umum Daerah Balaraja | 12 | 2021 | - | 83% | 100% | 100% | 14.29% | 54.36% | 0.61% | 100% | 100% | 84.9% | 80% | 100% | 100% | 80.07 |
| 123812 | RS Umum Hermina Pekalongan | 12 | 2021 | - | 92.5% | 96% | 100% | 100% | 95.38% | 0% | 75% | 100% | 100% | 66.67% | 100% | 100% | 95.1 |
| 123813 | RS Ibu dan Anak Graha Medika | 12 | 2021 | - | 88.26% | 100% | 100% | 100% | 90.77% | 0% | 100% | 100% | 80.19% | 98.24% | 100% | 100% | 75.75 |
| 123814 | RS Umum Karsa Husada Kota Batu | 12 | 2021 | - | 57.83% | 81% | 96.86% | 100% | 100% | 0% | 95.67% | 76% | 92.97% | 87.5% | 100% | 0% | 0 |
| 123815 | RS Hermina Ciledug | 12 | 2021 | - | 95% | 99% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 90.91% | 100% | 100% | 96 |
| 123816 | RS Umum Hermina Tangerang | 12 | 2021 | - | 100% | 100% | 100% | 100% | 84.34% | 0% | 98.08% | 100% | 100% | 100% | 100% | 100% | 98.04 |
| 123817 | RS Mulya | 12 | 2021 | - | 100% | 99% | 100% | 23.08% | 80.46% | 3.08% | 51.57% | 79.76% | 100% | 81% | 99.45% | 100% | 100 |
| 123818 | RS Melati | 12 | 2021 | - | 95.37% | 100% | 100% | 100% | 71.43% | 0% | 58.77% | 100% | 99.29% | 87.5% | 100% | 100% | 90.22 |
| 123819 | RS An-Nisa | 12 | 2021 | - | 91.47% | 93% | 98.08% | 100% | 38.34% | 5.49% | 37.9% | 82.63% | 85.19% | 97.13% | 99.38% | 100% | 99.83 |
| 123820 | RS Medika Lestari | 12 | 2021 | - | 100% | 100% | 100% | 80% | 96.3% | 3.16% | 95% | 100% | 89.29% | 0% | 100% | 100% | 99 |
| 123821 | RS Baptis Batu | 12 | 2021 | - | 90.9% | 100% | 100% | 100% | 100% | 0% | 63.08% | 100% | 98.31% | 0% | 100% | 0% | 83.33 |
| 123822 | RS Sari Asih Karawaci | 12 | 2021 | - | 86.5% | 100% | 100% | 80% | 80% | 3% | 80% | 100% | 80% | 80% | 100% | 80% | 77 |
| 123823 | RSUP Dr. Sitanala Tangerang | 12 | 2021 | - | 87.92% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 86.66% | 100% | 100% | 0% | 94.59 |
| 123824 | RS Umum Daerah dr. Drajat Prawiranegara | 12 | 2021 | - | 86.6% | 93% | 98% | 0.78% | 61% | 4.29% | 98.5% | 100% | 97.9% | 88.89% | 99% | 100% | 81.36 |
| 123825 | RS Daerah KRMT Wongsonegoro | 12 | 2021 | - | 100% | 100% | 99.95% | 0% | 62.67% | 0% | 88.9% | 92.37% | 98.95% | 84% | 100% | 100% | 90.51 |
| 123826 | RS Mentari | 12 | 2021 | - | 86.52% | 99% | 100% | 0% | 95.13% | 0% | 85.48% | 68.49% | 99.68% | 0% | 100% | 81.48% | 93 |
| 123827 | RS Ibu dan Anak Ilanur | 12 | 2021 | - | 85.39% | 87% | 68.76% | 100% | 77.78% | 97.3% | 80.16% | 99.26% | 78.21% | 0% | 0% | 0% | 83.39 |
| 123828 | RS Umum Hermina Bitung | 12 | 2021 | - | 85.6% | 88% | 100% | 100% | 100% | 100% | 86.96% | 100% | 100% | 100% | 100% | 0% | 100 |
| 123829 | RS EMC Tangerang | 12 | 2021 | - | 92.3% | 95% | 99.88% | 0% | 61.6% | 32.96% | 79.56% | 100% | 83.28% | 95.12% | 57.14% | 100% | 85 |
| 123830 | RS Islam Surabaya | 12 | 2021 | - | 97% | 99% | 100% | 100% | 82.81% | 0% | 54.81% | 100% | 80.82% | 81.32% | 100% | 100% | 88.6 |
| 123831 | RS Umum Tk. III Brawijaya | 12 | 2021 | - | 97% | 100% | 100% | 84.62% | 82.47% | 0% | 78.12% | 100% | 100% | 81.67% | 100% | 100% | 81 |
| 123832 | RS Universitas Mataram | 12 | 2021 | - | 100% | 100% | 100% | 75% | 100% | 21.88% | 70.83% | 100% | 79.79% | 100% | 0% | 0% | 0 |
| 123833 | RS Jiwa Menur | 12 | 2021 | - | 97.67% | 100% | 100% | 0% | 87.85% | 0% | 92.63% | 100% | 88.64% | 99.06% | 100% | 100% | 89 |
| 123834 | RS Mata Undaan | 12 | 2021 | - | 88.5% | 99% | 100% | 0% | 33.53% | 0% | 100% | 100% | 100% | 96.7% | 100% | 100% | 0 |
| 123835 | RS Umum Daerah Kota Mataram | 12 | 2021 | - | 98% | 92% | 92.37% | 66.67% | 100% | 0% | 99.67% | 100% | 95.9% | 96.77% | 100% | 100% | 88.15 |
| 123836 | RS Bhayangkara Mataram | 12 | 2021 | - | 88.5% | 97% | 98% | 87.5% | 92.61% | 1% | 85% | 0% | 95.76% | 87.02% | 97.37% | 100% | 75.9 |
| 123837 | RS Umum Daerah Bhakti Dharma Husada | 12 | 2021 | - | 83.23% | 91% | 100% | 100% | 100% | 0% | 94.38% | 100% | 93.62% | 91.67% | 100% | 100% | 93.9 |
| 123838 | RS Umum Daerah Lombok Timur | 12 | 2021 | - | 76.39% | 88% | 76.09% | 0% | 86.1% | 2.38% | 100% | 100% | 75.27% | 0% | 79.31% | 100% | 83.93 |
| 123839 | RS Lotim Medical Center | 12 | 2021 | - | 80.13% | 95% | 90% | 100% | 100% | 4.1% | 77.29% | 100% | 95% | 81.25% | 100% | 100% | 88.81 |
| 123840 | RS Cahaya Medika | 12 | 2021 | - | 69.72% | 90% | 77.42% | 75.65% | 63.34% | 3.77% | 65.32% | 80.3% | 78.24% | 0% | 89.15% | 88.89% | 88 |
| 123841 | RS Umum Daerah Awet Muda Narmada | 12 | 2021 | - | 89% | 100% | 100% | 100% | 85.71% | 2.7% | 100% | 100% | 84.44% | 88.89% | 100% | 100% | 81 |
| 123842 | RS Ibu dan Anak Cempaka Putih Permata | 12 | 2021 | - | 27% | 96% | 0% | 100% | 93.1% | 0% | 64.29% | 0% | 99.52% | 0% | 0% | 100% | 85.25 |
| 123843 | RS Umum Pusat Dr. Kariadi | 12 | 2021 | - | 98.72% | 100% | 100% | 0% | 58.3% | 1.03% | 84.66% | 99.9% | 99.86% | 70% | 100% | 100% | 86.09 |
| 123844 | RS Ibu Anak Ummi Khasanah | 12 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 0% | 80% | 100% | 64.68% | 92.86% | 83.33% | 100% | 80.44 |
| 123845 | RS Umum Santa Elisabeth | 12 | 2021 | - | 92% | 100% | 100% | 0% | 75.04% | 2.13% | 51.76% | 100% | 83% | 81.63% | 100% | 100% | 86.9 |
| 123846 | RS H. L. Manambai Abdulkadir | 12 | 2021 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 78.72 |
| 123847 | RS Umum Daerah Komodo | 12 | 2021 | - | 84.62% | 100% | 90.81% | 66.67% | 45.61% | 13.04% | 100% | 100% | 89.15% | 0% | 86.26% | 0% | 0 |
| 123848 | RS Bhayangkara | 12 | 2021 | - | 100% | 100% | 100% | 95% | 96.67% | 0% | 90% | 100% | 95% | 95% | 100% | 95% | 95 |
| 123849 | RS Umum Pusat Surakarta | 12 | 2021 | - | 61.69% | 100% | 98.33% | 0% | 100% | 0% | 100% | 100% | 81.77% | 50% | 100% | 100% | 88.13 |
| 123850 | RS Rajawali Citra | 12 | 2021 | - | 97.73% | 99% | 99.74% | 100% | 100% | 0% | 33.97% | 100% | 87.5% | 81.44% | 100% | 71.05% | 80.3 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.