Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 125101 | RS Tk. IV 01.07.01 | 9 | 2021 | - | 85.9% | 99% | 89.63% | 12.5% | 81.74% | 3.23% | 79.73% | 100% | 79.03% | 81.64% | 92.86% | 81.82% | 77.38 |
| 125102 | RS Siloam Sentosa | 9 | 2021 | - | 96.24% | 100% | 97.11% | 0% | 58.52% | 13.45% | 31.9% | 100% | 90.17% | 74.36% | 100% | 100% | 92 |
| 125103 | RS Umum Daerah Ciracas | 9 | 2021 | - | 91.5% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 100% | 0% | 85.28 |
| 125104 | RS Panti Secanti | 9 | 2021 | - | 80.22% | 93% | 99.97% | 0% | 76.86% | 11.76% | 100% | 100% | 68.86% | 100% | 100% | 100% | 81 |
| 125105 | RS Umum Saraswati | 9 | 2021 | - | 97% | 100% | 82.81% | 0% | 82.81% | 0% | 64.06% | 100% | 95.96% | 59.38% | 93.75% | 100% | 100 |
| 125106 | RS Umum Daerah Gunung Jati | 9 | 2021 | - | 95.49% | 99% | 97.7% | 86.96% | 10.89% | 2.75% | 94.38% | 93.33% | 74.8% | 95.06% | 95.77% | 100% | 98.95 |
| 125107 | RS Umum Haji Kamino | 9 | 2021 | - | 89.03% | 90% | 95.45% | 100% | 100% | 0% | 86.67% | 100% | 100% | 95.04% | 100% | 0% | 87.3 |
| 125108 | RS Umum Daerah Cempaka Putih | 9 | 2021 | - | 85.92% | 97% | 100% | 0% | 100% | 0% | 100% | 100% | 74.01% | 90% | 100% | 100% | 97.25 |
| 125109 | RS Umum Haji Medan | 9 | 2021 | - | 83.9% | 94% | 100% | 90% | 59.23% | 11.02% | 88.7% | 92.54% | 100% | 67.74% | 100% | 100% | 81.3 |
| 125110 | RS Umum Naili DBS | 9 | 2021 | - | 0% | 0% | 100% | 0% | 93.45% | 0% | 32.07% | 100% | 100% | 95.65% | 97.44% | 100% | 94 |
| 125111 | RS Umum Nirmala | 9 | 2021 | - | 85% | 93% | 100% | 100% | 100% | 0% | 44.78% | 100% | 86.74% | 72% | 100% | 100% | 98.88 |
| 125112 | RS Ibu Anak Puri Adhya Paramita | 9 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 125113 | RS Hermina Purwokerto | 9 | 2021 | - | 89.2% | 99% | 98.28% | 100% | 84.91% | 0.43% | 93.83% | 100% | 100% | 80% | 99.29% | 100% | 97.06 |
| 125114 | RS Umum Daerah Kab.Bekasi | 9 | 2021 | - | 68.16% | 0% | 0% | 0% | 9.16% | 0% | 74.87% | 97.09% | 100% | 0% | 0% | 80% | 80.1 |
| 125115 | RS Umum Daerah Budhi Asih | 9 | 2021 | - | 84.71% | 100% | 100% | 100% | 40.88% | 0.53% | 81.32% | 100% | 99.99% | 64.29% | 100% | 100% | 87.4 |
| 125116 | RS Umum Daerah Kebayoran Baru | 9 | 2021 | - | 97.75% | 100% | 100% | 0% | 100% | 0% | 97.5% | 100% | 97.6% | 0% | 100% | 100% | 98 |
| 125117 | RS Umum Permata Hati Metro | 9 | 2021 | - | 86.5% | 100% | 100% | 84.21% | 85.83% | 40.24% | 87.97% | 100% | 100% | 85.71% | 100% | 85.71% | 86 |
| 125118 | RS Medika Insani | 9 | 2021 | - | 95% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 98.57% | 100% | 100% | 100% | 97 |
| 125119 | Rumkital dr. Midiyato Suratani | 9 | 2021 | - | 100% | 100% | 100% | 80% | 88.33% | 4% | 95% | 88.33% | 85% | 0% | 75% | 83.33% | 98 |
| 125120 | RS Umum Daerah Kebayoran Lama | 9 | 2021 | - | 82% | 100% | 100% | 100% | 0% | 0% | 85.71% | 100% | 91.04% | 0% | 100% | 100% | 100 |
| 125121 | RS Umum Daerah Muara Dua | 9 | 2021 | - | 78.93% | 27% | 100% | 100% | 4.69% | 0% | 85.12% | 100% | 100% | 0% | 87.77% | 0% | 80.97 |
| 125122 | RS Umum Imelda Pekerja Indonesia | 9 | 2021 | - | 82.06% | 83% | 83.17% | 80.25% | 83.15% | 5.43% | 80.08% | 85.88% | 80.66% | 73.47% | 91.3% | 0% | 72.3 |
| 125123 | RS. Universitas Andalas | 9 | 2021 | - | 86.64% | 100% | 100% | 100% | 83.38% | 0% | 93.75% | 100% | 91.07% | 100% | 100% | 100% | 87.56 |
| 125124 | RS Ibu dan Anak Puri Betik Hati | 9 | 2021 | - | 91.56% | 97% | 99.79% | 76.64% | 88.03% | 0% | 80.3% | 100% | 99.84% | 100% | 100% | 100% | 95.42 |
| 125125 | RS Umum Medirossa Cikarang | 9 | 2021 | - | 100% | 100% | 98% | 100% | 81% | 0% | 89% | 100% | 93% | 88% | 86.84% | 87.5% | 84 |
| 125126 | RS Umum Daerah Jati Padang | 9 | 2021 | - | 97% | 100% | 100% | 0% | 0% | 0% | 100% | 100% | 83.6% | 100% | 100% | 0% | 100 |
| 125127 | RS Umum Ummi | 9 | 2021 | - | 77.48% | 96% | 100% | 100% | 99.28% | 7.81% | 86.03% | 100% | 99.21% | 78.79% | 100% | 100% | 80 |
| 125128 | RS Ibu dan Anak Restu Ibu | 9 | 2021 | - | 97.66% | 100% | 100% | 83.33% | 94.39% | 0% | 79.6% | 100% | 98.34% | 98.94% | 89.55% | 100% | 83.75 |
| 125129 | RS Umum Syubbanul Wathon | 9 | 2021 | - | 97.24% | 0% | 91.29% | 75% | 96.18% | 16% | 79.93% | 100% | 100% | 40% | 98.59% | 100% | 82 |
| 125130 | RS Khusus Bedah Columbia Asia Pulomas | 9 | 2021 | - | 90.84% | 0% | 100% | 0% | 60.02% | 0% | 64.12% | 100% | 100% | 100% | 84.24% | 100% | 99.88 |
| 125131 | RS Umum Daerah Koja | 9 | 2021 | - | 74.5% | 85% | 100% | 80% | 100% | 9.26% | 100% | 100% | 87.73% | 81.42% | 94.71% | 100% | 96.55 |
| 125132 | RS Umum Daerah Taman Sari | 9 | 2021 | - | 85.69% | 100% | 100% | 60% | 71.24% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 100 |
| 125133 | RS Sri Pamela Sei Dadap | 9 | 2021 | - | 94% | 100% | 100% | 83.33% | 98.09% | 2.44% | 88.46% | 100% | 92.22% | 78.46% | 100% | 77.42% | 0 |
| 125134 | RS Umum Rama Hadi | 9 | 2021 | - | 100% | 96% | 100% | 87.5% | 74.29% | 2.14% | 84.19% | 95.2% | 92.1% | 84.19% | 100% | 100% | 88 |
| 125135 | RS Umum Daerah Tugu Koja | 9 | 2021 | - | 99.02% | 100% | 100% | 100% | 81.82% | 0% | 94.87% | 100% | 99.75% | 0% | 100% | 100% | 84.7 |
| 125136 | RS Umum Bunda Thamrin | 9 | 2021 | - | 100% | 88% | 100% | 0% | 100% | 0% | 39.51% | 96.2% | 99.82% | 100% | 100% | 100% | 96.05 |
| 125137 | RS Umum Hermina Pasteur | 9 | 2021 | - | 87.85% | 94% | 100% | 100% | 48.84% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 98.25 |
| 125138 | RS Umum Penawar Medika | 9 | 2021 | - | 89% | 90% | 90% | 83% | 86% | 4% | 82% | 90% | 83% | 83% | 100% | 80% | 84 |
| 125139 | RS Umum Daerah Kota Tanjung Pinang | 9 | 2021 | - | 100% | 100% | 100% | 97.06% | 98% | 3.62% | 90% | 100% | 92% | 90% | 100% | 100% | 83 |
| 125140 | RS Ibu dan Anak Adina | 9 | 2021 | - | 85.65% | 92% | 0% | 100% | 0% | 100% | 100% | 100% | 99.9% | 0% | 100% | 100% | 0 |
| 125141 | RS Umum Daerah Arifin Achmad | 9 | 2021 | - | 97.53% | 96% | 98.17% | 92.68% | 0% | 0% | 76.8% | 100% | 0% | 93.33% | 79.93% | 60% | 84.19 |
| 125142 | RS Umum Daerah Pasar Rebo | 9 | 2021 | - | 80.86% | 0% | 100% | 0% | 45.84% | 0% | 100% | 92.72% | 80.4% | 0% | 100% | 0% | 82.37 |
| 125143 | RS Umum Hermina Podomoro | 9 | 2021 | - | 96.5% | 99% | 100% | 100% | 94.29% | 2.35% | 100% | 100% | 100% | 96.67% | 100% | 100% | 98 |
| 125144 | RS Hermina Palembang | 9 | 2021 | - | 97.62% | 100% | 100% | 100% | 93.33% | 0.56% | 93.15% | 100% | 98.18% | 95.71% | 100% | 100% | 95 |
| 125145 | RS Umum Harapan Bunda | 9 | 2021 | - | 96.3% | 100% | 100% | 100% | 99.57% | 99.43% | 100% | 100% | 99.76% | 100% | 96.88% | 100% | 96 |
| 125146 | RS Umum Daerah Pesanggrahan | 9 | 2021 | - | 98.29% | 74% | 100% | 78.95% | 93.33% | 0% | 100% | 100% | 83.38% | 12.5% | 100% | 100% | 87.9 |
| 125147 | RS Umum Handayani | 9 | 2021 | - | 85% | 100% | 100% | 100% | 100% | 8.33% | 80.47% | 100% | 100% | 100% | 94.53% | 100% | 93 |
| 125148 | RSUP Fatmawati | 9 | 2021 | - | 82.06% | 75% | 98.67% | 0% | 5.88% | 2.91% | 86.94% | 88.92% | 93.41% | 100% | 93.15% | 100% | 82 |
| 125149 | RS Umum Hermina Daan Mogot | 9 | 2021 | - | 91.2% | 97% | 100% | 95.56% | 87.5% | 4.9% | 87.5% | 100% | 100% | 74.26% | 100% | 100% | 99.69 |
| 125150 | RS Umum Daerah Kalideres | 9 | 2021 | - | 93.1% | 100% | 100% | 0% | 96.67% | 0% | 83.64% | 100% | 99.48% | 0% | 51.52% | 100% | 89.25 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.