Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 125151 | RS Umum Daerah Mampang Prapatan | 9 | 2021 | - | 97.5% | 100% | 100% | 0% | 89.87% | 33.33% | 100% | 100% | 100% | 0% | 100% | 100% | 100 |
| 125152 | RS Umum Daerah Kembangan | 9 | 2021 | - | 92.2% | 100% | 100% | 93.75% | 93.75% | 3.85% | 100% | 100% | 93.94% | 100% | 100% | 100% | 83.03 |
| 125153 | RS Umum Awal Bros Ujung Batu | 9 | 2021 | - | 93.23% | 94% | 100% | 100% | 88.99% | 9.91% | 90.18% | 100% | 96.35% | 0% | 100% | 100% | 93 |
| 125154 | RS Umum Daerah Matraman | 9 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 88.67% | 100% | 100% | 100% | 90 |
| 125155 | RS Hermina OPI Jakabaring | 9 | 2021 | - | 88% | 100% | 100% | 100% | 73.33% | 0% | 100% | 100% | 100% | 93.22% | 100% | 100% | 100 |
| 125156 | RS Umum Santosa Hospital Bandung Kopo | 9 | 2021 | - | 61.55% | 0% | 85.74% | 0% | 58.41% | 0% | 75.3% | 91.89% | 71.56% | 0% | 91.47% | 100% | 95.62 |
| 125157 | RS Umum Palang Biru Kutoarjo | 9 | 2021 | - | 62% | 0% | 80% | 0% | 33.12% | 0% | 100% | 100% | 97.26% | 75.79% | 45.56% | 0% | 0 |
| 125158 | RS Ibu dan Anak Muslimat Jombang | 9 | 2021 | - | 100% | 100% | 99.98% | 100% | 0% | 0% | 99.04% | 100% | 100% | 100% | 100% | 0% | 83.12 |
| 125159 | RS Umum Daerah Bali Mandara Provinsi Bali | 9 | 2021 | - | 80% | 100% | 100% | 100% | 100% | 0% | 91.42% | 100% | 100% | 0% | 98.96% | 100% | 89 |
| 125160 | RS Umum Budi Agung Pati | 9 | 2021 | - | 94.63% | 96% | 98.33% | 71.43% | 90.31% | 0.91% | 75.83% | 100% | 93.69% | 71.43% | 100% | 100% | 72.4 |
| 125161 | RS Mitra Medika Pontianak | 9 | 2021 | - | 93.82% | 100% | 100% | 100% | 87.71% | 0% | 81.75% | 100% | 99.63% | 100% | 100% | 100% | 74.38 |
| 125162 | RS Akademis Jaury | 9 | 2021 | - | 80.47% | 100% | 100% | 0% | 84.35% | 1.92% | 80.95% | 100% | 80.77% | 0% | 100% | 0% | 88.58 |
| 125163 | RS Umum Islam Madinah | 9 | 2021 | - | 58.36% | 89% | 85.71% | 0% | 49.29% | 71.43% | 94.86% | 71.43% | 64.31% | 0% | 0% | 0% | 0 |
| 125164 | RS Umum Surya Husadha | 9 | 2021 | - | 96.84% | 96% | 100% | 100% | 98.8% | 0% | 100% | 100% | 88.37% | 93.59% | 92.86% | 100% | 97 |
| 125165 | RS Al-Aziz | 9 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 96.88% | 98.44% | 100% | 0% | 0 |
| 125166 | RS Umum Daerah Massenrempulu Enrekang | 9 | 2021 | - | 94.77% | 94% | 100% | 100% | 81.82% | 0% | 86.49% | 100% | 95.64% | 0% | 0% | 0% | 79 |
| 125167 | RS Umum Daerah Nganjuk | 9 | 2021 | - | 99% | 100% | 100% | 66.67% | 93.92% | 0% | 94.36% | 79.86% | 96.98% | 0% | 100% | 100% | 80 |
| 125168 | RS Jiwa Daerah Dr. Amino Gondohutomo | 9 | 2021 | - | 97.08% | 100% | 99.95% | 81.63% | 86.36% | 0% | 99.93% | 100% | 100% | 100% | 100% | 100% | 99.42 |
| 125169 | RS Umum Daerah Perpetua J. Safanpo | 9 | 2021 | - | 0% | 0% | 99.4% | 0% | 100% | 11.11% | 100% | 100% | 61.9% | 91.89% | 67.98% | 41.31% | 97.16 |
| 125170 | RS Umum Pusat Dr. Johannes Leimena Ambon | 9 | 2021 | - | 70% | 99% | 100% | 100% | 98.03% | 0% | 0% | 100% | 68.26% | 0% | 100% | 0% | 83.57 |
| 125171 | RS Gigi dan Mulut Soelastri | 9 | 2021 | - | 87.31% | 98% | 100% | 0% | 95.59% | 0% | 100% | 0% | 98.77% | 100% | 100% | 100% | 92.12 |
| 125172 | RS Sumber Sentosa | 9 | 2021 | - | 91% | 83% | 96.05% | 0% | 98.25% | 0% | 93.42% | 100% | 83.36% | 0% | 92.11% | 0% | 89 |
| 125173 | RS Tk. II Prof. dr. J. A. Latumeten | 9 | 2021 | - | 75% | 100% | 100% | 80% | 79% | 4.88% | 80% | 100% | 100% | 80% | 100% | 80% | 100 |
| 125174 | RS Universitas Mataram | 9 | 2021 | - | 100% | 100% | 100% | 93.33% | 100% | 26.32% | 0% | 0% | 78.05% | 100% | 0% | 0% | 0 |
| 125175 | RS Umum Bhakti Husada | 9 | 2021 | - | 91.67% | 98% | 98.26% | 0% | 96.56% | 2.63% | 85.1% | 100% | 93.96% | 100% | 100% | 100% | 87.12 |
| 125176 | RS Nahdlatul Ulama Banyuwangi | 9 | 2021 | - | 91% | 100% | 100% | 85.71% | 89.86% | 3.95% | 85.94% | 100% | 81.4% | 86.96% | 100% | 80% | 83 |
| 125177 | RS Umum Imanuel Sumba | 9 | 2021 | - | 100% | 100% | 100% | 0% | 73.98% | 12.5% | 100% | 100% | 82.5% | 83.33% | 0% | 100% | 70 |
| 125178 | RS Bala Keselamatan Bokor | 9 | 2021 | - | 89.66% | 92% | 100% | 100% | 84.79% | 0% | 83.57% | 100% | 91.3% | 81.02% | 100% | 88% | 89.9 |
| 125179 | RS Jiwa Kalawa Atei | 9 | 2021 | - | 89.71% | 100% | 100% | 0% | 83.66% | 0% | 70.99% | 100% | 100% | 100% | 100% | 0% | 0 |
| 125180 | RS Umum Daerah Bung Karno Kota Surakarta | 9 | 2021 | - | 91.51% | 91% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 86 |
| 125181 | RS Umum Daerah Ibu Fatmawati Soekarno | 9 | 2021 | - | 89.2% | 100% | 100% | 87.5% | 87.69% | 0.44% | 86% | 100% | 98.89% | 100% | 100% | 100% | 94 |
| 125182 | RS Jiwa Mutiara Sukma | 9 | 2021 | - | 77% | 96% | 0% | 0% | 48.57% | 0% | 48.16% | 100% | 87.21% | 90.72% | 100% | 100% | 97 |
| 125183 | RS Umum Daerah Sidoarjo | 9 | 2021 | - | 83.64% | 92% | 78% | 93.47% | 100% | 0.63% | 98.79% | 100% | 100% | 75% | 99.92% | 100% | 0 |
| 125184 | RS Gigi Mulut IIK Bhakti Wiyata | 9 | 2021 | - | 100% | 43% | 0% | 0% | 87.16% | 0% | 0% | 0% | 100% | 0% | 0% | 100% | 93 |
| 125185 | RS Umum Daerah Patut Patuh Patju | 9 | 2021 | - | 96.04% | 97% | 100% | 87.5% | 83.71% | 5.79% | 100% | 100% | 97.77% | 96.15% | 100% | 100% | 82.19 |
| 125186 | RS Dr. Hasri Ainun Habibie Parepare | 9 | 2021 | - | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 125187 | RS Universitas Hasanuddin | 9 | 2021 | - | 72.66% | 86% | 99.94% | 0% | 100% | 1.71% | 37.14% | 100% | 97.24% | 90% | 100% | 100% | 99.41 |
| 125188 | RS Umum Daerah Sultan Syarif Mohammad Alkadrie | 9 | 2021 | - | 0% | 100% | 100% | 100% | 55.56% | 0% | 100% | 100% | 47.26% | 0% | 100% | 100% | 0 |
| 125189 | RS Islam Sakinah | 9 | 2021 | - | 85.12% | 100% | 100% | 85.71% | 82.72% | 1.01% | 96.83% | 100% | 90.62% | 89.4% | 100% | 100% | 97.7 |
| 125190 | RS Umum Pusat Dr. Kariadi | 9 | 2021 | - | 99.45% | 99% | 100% | 0% | 86.9% | 3.85% | 83.55% | 99.48% | 99.89% | 70.37% | 100% | 100% | 84.36 |
| 125191 | RS Hermina Kendari | 9 | 2021 | - | 92% | 96% | 100% | 100% | 90.38% | 0% | 80% | 100% | 0% | 100% | 100% | 0% | 100 |
| 125192 | RS Baptis Batu | 9 | 2021 | - | 97.25% | 0% | 100% | 100% | 92.86% | 0% | 63.16% | 100% | 98.25% | 0% | 100% | 0% | 93 |
| 125193 | RS Ibu dan Anak Nasana Pura | 9 | 2021 | - | 87.5% | 100% | 95% | 94.74% | 95% | 33.33% | 84.21% | 100% | 100% | 88.89% | 94.12% | 94.74% | 85 |
| 125194 | RS Umum Panti Waluya Sawahan Malang | 9 | 2021 | - | 92.6% | 98% | 97.44% | 0% | 92.23% | 0% | 91.24% | 100% | 99.58% | 68.84% | 95.38% | 100% | 92.25 |
| 125195 | RS Umum Condong Catur | 9 | 2021 | - | 98% | 0% | 99.99% | 0% | 91.58% | 0% | 35.71% | 100% | 99.35% | 0% | 100% | 100% | 76 |
| 125196 | RS Ibu dan Anak Defina | 9 | 2021 | - | 100% | 100% | 100% | 90% | 100% | 2.59% | 100% | 100% | 100% | 100% | 100% | 100% | 90 |
| 125197 | RS Umum Meloy | 9 | 2021 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 79.67 |
| 125198 | RSU Santo Yusup Boro | 9 | 2021 | - | 88% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 81.33% | 20% | 100% | 100% | 99.4 |
| 125199 | RS Husada Utama Surabaya | 9 | 2021 | - | 93.98% | 100% | 100% | 0% | 96% | 3.33% | 90.91% | 100% | 99.25% | 100% | 100% | 0% | 30 |
| 125200 | RS Umum Hj. Zubaeda Bantilan | 9 | 2021 | - | 64% | 47% | 26.19% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 75 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.