Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 132001 | RS Maryam Citra Medika | 11 | 2021 | 85.29% | 94% | 100% | 0% | 96.25% | 0% | 95.24% | 100% | 100% | 52.63% | 100% | 100% | 89 |
| 132002 | RS Umum Daerah Hanau | 11 | 2021 | 72% | 79% | 100% | 100% | 100% | 0% | 100% | 100% | 85.39% | 78.12% | 0% | 0% | 0 |
| 132003 | RS Umum Santo Vincentius Singkawang | 11 | 2021 | 100% | 100% | 100% | 0% | 75% | 0% | 80% | 100% | 100% | 90% | 100% | 100% | 95 |
| 132004 | RS Umum Medical Mandiri Pacitan | 11 | 2021 | 85.11% | 100% | 100% | 0% | 81.38% | 0% | 0% | 100% | 80.3% | 0% | 100% | 0% | 0 |
| 132005 | RS Umum Daerah Jampang Kulon | 11 | 2021 | 82% | 96% | 97.54% | 100% | 88.12% | 0% | 100% | 95.21% | 95.12% | 100% | 96.38% | 100% | 77.53 |
| 132006 | RS Umum Islam Bogor | 11 | 2021 | 85.82% | 100% | 99.4% | 0% | 21.22% | 0% | 92.46% | 100% | 95.81% | 60% | 60.76% | 100% | 85 |
| 132007 | RS Medika Insani | 11 | 2021 | 95% | 100% | 100% | 100% | 94.59% | 0% | 100% | 100% | 89.29% | 90% | 100% | 100% | 95 |
| 132008 | RS Umum Hermina Sukabumi | 11 | 2021 | 99.35% | 99% | 100% | 94.29% | 83.33% | 6.67% | 82.13% | 100% | 100% | 100% | 100% | 100% | 99.2 |
| 132009 | RS Umum Hermina Daan Mogot | 11 | 2021 | 93% | 100% | 100% | 100% | 80.16% | 2.74% | 74.29% | 100% | 100% | 71.43% | 100% | 100% | 99.4 |
| 132010 | RS Umum Bunda Margonda | 11 | 2021 | 80.63% | 90% | 99.92% | 85.71% | 51.13% | 3.01% | 54.16% | 100% | 90.93% | 95.92% | 98.2% | 100% | 88.6 |
| 132011 | RS Umum Betha Medika | 11 | 2021 | 80.5% | 82% | 100% | 0% | 17.69% | 0% | 82.14% | 100% | 100% | 84.31% | 100% | 0% | 99.65 |
| 132012 | RS Hermina Purwokerto | 11 | 2021 | 91.67% | 100% | 99.23% | 100% | 89.76% | 0% | 91.7% | 100% | 100% | 80% | 99.17% | 100% | 97.44 |
| 132013 | RS Umum Bhakti Medicare | 11 | 2021 | 88.39% | 99% | 98.18% | 50% | 61.33% | 4.98% | 76.44% | 100% | 94.05% | 88.64% | 99.69% | 92.86% | 77 |
| 132014 | RS Umum Daerah Hj. Anna Lasmanah Banjarnegara | 11 | 2021 | 94.61% | 84% | 100% | 100% | 78.8% | 0% | 99.16% | 100% | 71.49% | 83.33% | 100% | 85.71% | 83.86 |
| 132015 | RS Umum Meilia | 11 | 2021 | 87.5% | 89% | 99.77% | 100% | 75.04% | 1.83% | 53.88% | 90.16% | 97.06% | 0% | 100% | 100% | 97 |
| 132016 | RS Umum Daerah Palabuhanratu | 11 | 2021 | 80% | 100% | 100% | 100% | 24.65% | 57.43% | 89.25% | 95.12% | 80% | 0% | 0% | 100% | 89.49 |
| 132017 | RS Umum Ummi | 11 | 2021 | 79.42% | 97% | 100% | 100% | 98.53% | 6.86% | 83.15% | 100% | 98.94% | 60.61% | 100% | 100% | 82 |
| 132018 | RS Umum Gladish Medical Center | 11 | 2021 | 95% | 100% | 100% | 95% | 84.36% | 0% | 98.99% | 100% | 93.33% | 81.48% | 100% | 83.33% | 92 |
| 132019 | RS Umum Medika Dramaga | 11 | 2021 | 84.5% | 100% | 98.36% | 0% | 73.44% | 1.19% | 56.55% | 100% | 99.98% | 0% | 100% | 100% | 0 |
| 132020 | RS Umum Pengayoman Cipinang | 11 | 2021 | 85.15% | 85% | 100% | 0% | 100% | 0% | 0% | 100% | 0% | 0% | 100% | 0% | 0 |
| 132021 | RS Umum Nirmala | 11 | 2021 | 87.5% | 100% | 100% | 100% | 100% | 100% | 37.2% | 100% | 85.02% | 81.82% | 100% | 100% | 99.3 |
| 132022 | RS Umum Penawar Medika | 11 | 2021 | 90% | 93% | 97.5% | 87.5% | 90% | 4% | 87.5% | 92.5% | 87.5% | 87.5% | 92.5% | 94.5% | 95 |
| 132023 | RS Umum Daerah Meuraxa | 11 | 2021 | 76.13% | 86% | 99.44% | 100% | 97.63% | 0% | 97.1% | 95.85% | 82.51% | 79.12% | 100% | 0% | 0 |
| 132024 | RS Umum Imelda Pekerja Indonesia | 11 | 2021 | 85.5% | 94% | 98.67% | 80.95% | 84.11% | 4.03% | 82.5% | 90.84% | 83.24% | 81.48% | 90% | 0% | 72.5 |
| 132025 | RS Umum Haji Kamino | 11 | 2021 | 89.12% | 90% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 98.9% | 100% | 100% | 85.14 |
| 132026 | RS Umum Harapan Ibu | 11 | 2021 | 97.01% | 99% | 100% | 0% | 76.77% | 0% | 84.46% | 100% | 94.98% | 89.29% | 100% | 100% | 78.9 |
| 132027 | RS Candimas Medical Center | 11 | 2021 | 94% | 100% | 97.78% | 16.39% | 98.89% | 9.84% | 100% | 100% | 93.89% | 87.5% | 100% | 100% | 92 |
| 132028 | RS Ibu dan Anak Kenari Graha Medika | 11 | 2021 | 100% | 100% | 93.54% | 90% | 50.99% | 4.44% | 74.74% | 87.5% | 97.36% | 75.96% | 91.87% | 100% | 85.25 |
| 132029 | RS Umum Daerah Zainal Abidin Pagar Alam | 11 | 2021 | 99.36% | 99% | 99.61% | 100% | 71.84% | 4.65% | 90.84% | 100% | 100% | 0% | 100% | 100% | 77.24 |
| 132030 | RS EMC Sentul | 11 | 2021 | 92.28% | 100% | 100% | 100% | 98.18% | 0% | 55.19% | 100% | 92.92% | 85% | 100% | 100% | 94.5 |
| 132031 | RS Umum Siloam Hospitals Bogor | 11 | 2021 | 97.27% | 100% | 57.58% | 0% | 72.26% | 22.86% | 83.67% | 96.77% | 100% | 80% | 100% | 100% | 97 |
| 132032 | RS Ibu dan Anak Murni Teguh Rosiva | 11 | 2021 | 86.35% | 87% | 93.18% | 100% | 91.47% | 0% | 72.73% | 100% | 92.88% | 11.48% | 84.09% | 0% | 80 |
| 132033 | Bogor Senior Hospital | 11 | 2021 | 98.04% | 76% | 100% | 0% | 71.91% | 0% | 100% | 90.91% | 99.58% | 0% | 100% | 0% | 85.6 |
| 132034 | RS Umum Sentra Medika Cibinong | 11 | 2021 | 93.37% | 95% | 100% | 75% | 77% | 7.2% | 42.46% | 100% | 96.59% | 89.83% | 100% | 100% | 85.18 |
| 132035 | RS Jiwa Aceh | 11 | 2021 | 96.3% | 94% | 100% | 0% | 68.57% | 0% | 78.12% | 100% | 100% | 53.12% | 76.92% | 100% | 0 |
| 132036 | RS Umum Mitra Medika | 11 | 2021 | 100% | 0% | 100% | 0% | 46.63% | 0% | 65.2% | 100% | 100% | 68.75% | 97.78% | 100% | 97.37 |
| 132037 | RS Umum Surya Asih | 11 | 2021 | 94% | 95% | 100% | 100% | 73% | 0% | 94% | 100% | 67% | 75% | 100% | 100% | 79 |
| 132038 | RS Umum Bhayangkara Tk. I R.Said Sukanto | 11 | 2021 | 84% | 100% | 93.1% | 100% | 72.83% | 100% | 85.91% | 100% | 94.36% | 60.55% | 95.21% | 100% | 94.66 |
| 132039 | RS Jantung Hasna Medika Kuningan | 11 | 2021 | 100% | 100% | 100% | 0% | 24.45% | 0% | 71.43% | 100% | 95.08% | 62.96% | 100% | 100% | 88 |
| 132040 | RS Umum Universitas Muhammadiyah Cirebon | 11 | 2021 | 61.5% | 83% | 73.33% | 88.89% | 60.83% | 13.33% | 50% | 80% | 80% | 80% | 54.67% | 80% | 80 |
| 132041 | RS Umum Kartini | 11 | 2021 | 90% | 100% | 100% | 25% | 44.89% | 4.08% | 12.15% | 100% | 91.79% | 0% | 50% | 0% | 85 |
| 132042 | RS Umum Permata Cirebon | 11 | 2021 | 98.21% | 95% | 100% | 83.33% | 65.21% | 100% | 66% | 100% | 100% | 76.19% | 100% | 100% | 83 |
| 132043 | RS Umum Universitas Kristen Indonesia | 11 | 2021 | 85.9% | 100% | 100% | 7.14% | 98.06% | 17.65% | 94.21% | 100% | 80.23% | 0% | 100% | 0% | 0 |
| 132044 | RS Umum Amanah | 11 | 2021 | 88.24% | 83% | 81.11% | 100% | 71.4% | 0% | 85.22% | 100% | 87.08% | 92.31% | 72.73% | 100% | 0 |
| 132045 | RS Umum Daerah Kab. Indramayu | 11 | 2021 | 99.19% | 87% | 96.61% | 0% | 100% | 0% | 85.82% | 100% | 94.05% | 100% | 99.39% | 100% | 83 |
| 132046 | RS Jiwa Dr. Soeharto Heerdjan | 11 | 2021 | 95.47% | 97% | 100% | 0% | 72.62% | 0% | 81.42% | 100% | 99.16% | 83.27% | 100% | 100% | 91.82 |
| 132047 | RS Umum An Ni'mah | 11 | 2021 | 78.33% | 85% | 98.47% | 66.67% | 66.67% | 0% | 83.33% | 100% | 100% | 100% | 93.33% | 100% | 64 |
| 132048 | RS Mitra Plumbon Indramayu | 11 | 2021 | 85.52% | 100% | 100% | 100% | 90.54% | 0% | 99.38% | 100% | 100% | 100% | 100% | 100% | 78.9 |
| 132049 | RS Sentra Medika Langut | 11 | 2021 | 93.5% | 100% | 98.29% | 97.37% | 95.65% | 4.17% | 100% | 100% | 100% | 92.5% | 100% | 96% | 98 |
| 132050 | RS Umum Daerah Budhi Asih | 11 | 2021 | 85.01% | 98% | 100% | 100% | 42.56% | 3.11% | 67.77% | 100% | 99.98% | 81.82% | 100% | 100% | 87.75 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
