Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 132201 | RS Umum Pusat Dr. Hasan Sadikin | 11 | 2021 | 94.3% | 100% | 100% | 73.33% | 87.97% | 4.11% | 81.54% | 94.07% | 97.45% | 99.72% | 94.14% | 100% | 76.65 |
| 132202 | RSU Bhayangkara Tk. II Sartika Asih | 11 | 2021 | 85.77% | 100% | 100% | 0% | 30.8% | 2.02% | 97.49% | 100% | 83.17% | 0% | 100% | 100% | 80.68 |
| 132203 | RS Jiwa Daerah Provinsi Jambi | 11 | 2021 | 92.2% | 100% | 100% | 0% | 100% | 0% | 3.39% | 100% | 100% | 94.64% | 100% | 100% | 0 |
| 132204 | RSAU dr. M. Salamun | 11 | 2021 | 81.55% | 100% | 100% | 0% | 79.4% | 0.71% | 93.9% | 4.17% | 3.68% | 100% | 100% | 100% | 82.43 |
| 132205 | RS Umum Muhammadiyah Selogiri | 11 | 2021 | 87.25% | 92% | 100% | 100% | 87.42% | 0% | 66.67% | 100% | 94.45% | 100% | 98.91% | 100% | 90 |
| 132206 | RS Umum Immanuel Bandung | 11 | 2021 | 86.03% | 84% | 100% | 66.67% | 85.83% | 2.04% | 77.4% | 100% | 81.22% | 93.48% | 100% | 100% | 92.51 |
| 132207 | RS Umum Daerah Kramat Jati | 11 | 2021 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 92.31% | 100% | 98% | 100% | 91.62 |
| 132208 | RS Umum Santo Yusup | 11 | 2021 | 72.91% | 75% | 85.39% | 0% | 85% | 0% | 71.34% | 98.81% | 97.77% | 75% | 91.14% | 100% | 89.7 |
| 132209 | RS Umum Permata Hati | 11 | 2021 | 69.15% | 100% | 78.02% | 100% | 86.68% | 1.26% | 98.08% | 100% | 99.96% | 86.11% | 78.9% | 100% | 83.6 |
| 132210 | RS Umum Adhyaksa | 11 | 2021 | 80.5% | 80% | 100% | 0% | 96.03% | 100% | 68.72% | 99.17% | 98.18% | 81.82% | 100% | 100% | 92 |
| 132211 | RS Umum Daerah Sultan Abdul Aziz Syah Peureulak | 11 | 2021 | 79.5% | 100% | 98.49% | 50% | 1.55% | 19.51% | 85.21% | 100% | 0% | 0% | 100% | 0% | 79 |
| 132212 | RS Umum Pindad | 11 | 2021 | 100% | 100% | 99.95% | 100% | 0% | 0% | 84.13% | 100% | 99.53% | 100% | 100% | 100% | 0 |
| 132213 | RS Umum Daerah Ciracas | 11 | 2021 | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 85.41 |
| 132214 | RS Umum Muhammadiyah | 11 | 2021 | 69.81% | 80% | 97.33% | 0% | 79% | 9.88% | 60.02% | 17.57% | 86.26% | 62.5% | 89.06% | 100% | 71.75 |
| 132215 | RS Umum Daerah Sultan Thaha Saifuddin | 11 | 2021 | 92.5% | 95% | 73.13% | 100% | 68.56% | 0% | 97.51% | 85.57% | 93.03% | 82.09% | 94.03% | 88.89% | 78.8 |
| 132216 | RS Khusus Mata Padang Eye Center | 11 | 2021 | 100% | 100% | 100% | 0% | 100% | 100% | 23.84% | 100% | 43.51% | 92.29% | 100% | 100% | 86.48 |
| 132217 | RS Umum Hermina Arcamanik | 11 | 2021 | 90.34% | 100% | 100% | 100% | 80% | 0.85% | 100% | 100% | 99.94% | 77.94% | 100% | 100% | 98.94 |
| 132218 | RS Hermina Wonogiri | 11 | 2021 | 95.38% | 100% | 96.67% | 100% | 50% | 0% | 81.01% | 100% | 0% | 56.67% | 57.08% | 100% | 92.79 |
| 132219 | RS Ibu dan Anak Limijati | 11 | 2021 | 68.89% | 89% | 97.37% | 86.96% | 100% | 5.94% | 88.21% | 100% | 99.84% | 41.67% | 99.77% | 100% | 93.59 |
| 132220 | RS Umum Bella | 11 | 2021 | 95.44% | 100% | 100% | 0% | 99.63% | 0.58% | 89.4% | 100% | 99.05% | 94.06% | 100% | 100% | 89.81 |
| 132221 | RS Paru Dr. H. A. Rotinsulu | 11 | 2021 | 90.06% | 100% | 100% | 0% | 87.65% | 0% | 84.3% | 100% | 88.15% | 100% | 50% | 100% | 90.18 |
| 132222 | RS Umum Daerah Kemayoran | 11 | 2021 | 85.71% | 85% | 100% | 0% | 97.7% | 0% | 100% | 80% | 98.02% | 100% | 97.22% | 100% | 99 |
| 132223 | RS Umum Santo Borromeus | 11 | 2021 | 99.37% | 73% | 99.86% | 100% | 82.13% | 1.03% | 88.5% | 60.26% | 99.89% | 100% | 99.83% | 100% | 98.69 |
| 132224 | RS Siloam Bekasi Sepanjang Jaya | 11 | 2021 | 91.96% | 100% | 100% | 100% | 48.15% | 6.16% | 87.5% | 100% | 73.15% | 90.91% | 90% | 100% | 98 |
| 132225 | RS Karisma Cimareme | 11 | 2021 | 57.5% | 76% | 100% | 21.43% | 88.55% | 2.07% | 86.77% | 100% | 88.78% | 87.88% | 100% | 100% | 90 |
| 132226 | RS Hermina OPI Jakabaring | 11 | 2021 | 87.5% | 100% | 100% | 100% | 76.67% | 0% | 100% | 100% | 100% | 83.75% | 100% | 100% | 100 |
| 132227 | RS Umum Daerah Pandega Pangandaran | 11 | 2021 | 43.65% | 58% | 85.57% | 100% | 48.51% | 0% | 86% | 95.21% | 79.31% | 52.39% | 100% | 90% | 78.17 |
| 132228 | RS Umum Daerah Dr. Fauziah Bireun | 11 | 2021 | 61.49% | 71% | 100% | 0% | 31.22% | 4.92% | 89.77% | 69.12% | 81.11% | 100% | 80.91% | 0% | 80.93 |
| 132229 | RS Umum Salak | 11 | 2021 | 80.38% | 80% | 98.1% | 86.67% | 57.4% | 1.65% | 71.94% | 100% | 98.22% | 80.37% | 98.68% | 80% | 95 |
| 132230 | RS Umum Daerah Sekayu | 11 | 2021 | 84.36% | 88% | 98.11% | 100% | 92.86% | 2.24% | 96.79% | 100% | 100% | 45.45% | 98.23% | 100% | 100 |
| 132231 | RS Jiwa dr. H. Marzoeki Mahdi | 11 | 2021 | 84.94% | 98% | 98.18% | 100% | 86.93% | 0% | 100% | 96% | 95.02% | 0% | 99.61% | 100% | 83.49 |
| 132232 | RS Umum Azra | 11 | 2021 | 89% | 100% | 100% | 0% | 75.08% | 4.76% | 70.13% | 100% | 100% | 0% | 100% | 100% | 77.97 |
| 132233 | RS Umum Daerah Lahat | 11 | 2021 | 100% | 100% | 100% | 80% | 97.55% | 0% | 100% | 93.52% | 100% | 100% | 100% | 0% | 0 |
| 132234 | RS Umum Daerah Kota Bogor | 11 | 2021 | 74.59% | 94% | 93.15% | 100% | 99.84% | 0% | 79.4% | 56.04% | 93.96% | 60% | 96.94% | 100% | 91.15 |
| 132235 | RS Umum Montella | 11 | 2021 | 95% | 100% | 100% | 0% | 75% | 100% | 80% | 100% | 100% | 80% | 100% | 80% | 76.61 |
| 132236 | RS Ibu dan Anak Annisa | 11 | 2021 | 65.34% | 72% | 85.71% | 82.03% | 88.69% | 0% | 90.24% | 83.33% | 80.67% | 0% | 100% | 100% | 0 |
| 132237 | RS Khusus Bedah Columbia Asia Pulomas | 11 | 2021 | 95.54% | 0% | 100% | 0% | 64.76% | 0% | 61.37% | 100% | 100% | 100% | 83.61% | 71.43% | 99.93 |
| 132238 | RS Umum Anna | 11 | 2021 | 93% | 100% | 69.19% | 100% | 66.67% | 0% | 51.35% | 58.06% | 96.67% | 0% | 84% | 100% | 85 |
| 132239 | RS Umum Melania | 11 | 2021 | 80% | 96% | 100% | 100% | 57% | 0% | 100% | 100% | 97% | 94% | 100% | 100% | 4.65 |
| 132240 | RS Ibu dan Anak Pasutri | 11 | 2021 | 93% | 100% | 100% | 100% | 87% | 0% | 91.5% | 100% | 92% | 93.5% | 100% | 0% | 100 |
| 132241 | RS Umum Melati | 11 | 2021 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 132242 | RS Umum Bunda Padang | 11 | 2021 | 100% | 100% | 100% | 100% | 67% | 2.72% | 28.23% | 88.89% | 80.81% | 90.55% | 100% | 100% | 91.99 |
| 132243 | RS Umum Vania | 11 | 2021 | 88.55% | 100% | 100% | 100% | 98.24% | 0% | 57.26% | 98.08% | 100% | 0% | 100% | 0% | 97.49 |
| 132244 | RS Umum Indriati | 11 | 2021 | 86.96% | 92% | 96.92% | 100% | 82.47% | 0% | 82.8% | 100% | 100% | 95.96% | 92.46% | 100% | 90.88 |
| 132245 | RS Ibu dan Anak Cicik | 11 | 2021 | 82% | 100% | 100% | 0% | 92.13% | 0% | 22.42% | 100% | 100% | 80% | 96.06% | 100% | 90 |
| 132246 | RS Umum Daerah Cempaka Putih | 11 | 2021 | 85.15% | 98% | 100% | 0% | 100% | 0% | 86.87% | 100% | 70.1% | 90% | 100% | 100% | 97.69 |
| 132247 | RS Umum Daerah H. Abdurrahman Sayoeti | 11 | 2021 | 94.63% | 94% | 100% | 0% | 100% | 0% | 100% | 0% | 93.15% | 0% | 100% | 100% | 0 |
| 132248 | RS Umum Baiturahim Jambi | 11 | 2021 | 96.04% | 99% | 59.96% | 100% | 73.16% | 9.72% | 98.31% | 100% | 91.41% | 94.12% | 100% | 100% | 85 |
| 132249 | RS Umum Kambang | 11 | 2021 | 90% | 100% | 100% | 71.43% | 100% | 3.64% | 65.99% | 100% | 94.17% | 82.35% | 100% | 100% | 0 |
| 132250 | RS Natar Medika | 11 | 2021 | 86.5% | 82% | 76.92% | 86.67% | 75.51% | 7.5% | 90.82% | 100% | 80.87% | 82.98% | 98.1% | 85% | 72 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.