Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 66301 | RS Umum Arsani | 4 | 2024 | 97.5% | 95% | 100% | 95.24% | 97.36% | 0% | 100% | 97.37% | 99.94% | 99.03% | 100% | 100% | 0 |
| 66302 | RS Umum Graha Hermine | 4 | 2024 | 99.5% | 100% | 100% | 87.3% | 89.27% | 0% | 73.2% | 100% | 91.96% | 82.93% | 100% | 90% | 0 |
| 66303 | RS Maria Regina | 4 | 2024 | 100% | 100% | 100% | 100% | 97% | 0% | 100% | 100% | 100% | 100% | 99.71% | 100% | 0 |
| 66304 | RS Khusus Ibu dan Anak Brawijaya | 4 | 2024 | 89.74% | 100% | 99.47% | 0% | 97.13% | 0% | 70.15% | 100% | 99.87% | 81% | 100% | 100% | 0 |
| 66305 | RS Umum Kartini | 4 | 2024 | 89% | 100% | 99.4% | 96.43% | 89.19% | 0% | 84.85% | 100% | 88.5% | 84.85% | 100% | 83.33% | 0 |
| 66306 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 4 | 2024 | 100% | 100% | 100% | 0% | 100% | 0% | 71.11% | 100% | 99.73% | 100% | 100% | 0% | 0 |
| 66307 | RS Jiwa Dharmawangsa | 4 | 2024 | 100% | 100% | 100% | 0% | 52.27% | % | 99.32% | 0% | 91.38% | 85.71% | 100% | 87.5% | 0 |
| 66308 | RS Umum Santa Elisabeth Batam Kota | 4 | 2024 | 93.72% | 99% | 99.94% | 85.71% | 70.38% | 0% | 94.3% | 100% | 99.42% | 83.33% | 100% | 100% | 0 |
| 66309 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 4 | 2024 | 81% | 95% | 91.11% | 80% | 64.44% | 0% | 77.65% | 100% | 95.17% | 88.57% | 91.43% | 100% | 0 |
| 66310 | RS Umum Asy-Syifa Medika | 4 | 2024 | 98.43% | 100% | 100% | 100% | 100% | 0% | 80.39% | 100% | 98.66% | 0% | 100% | 100% | 0 |
| 66311 | RS Panti Secanti | 4 | 2024 | 96.53% | 98% | 100% | 100% | 95.83% | 0% | 76.18% | 100% | 83.78% | 100% | 100% | 0% | 0 |
| 66312 | RS Ibu dan Anak Dzakirah | 4 | 2024 | 97% | 100% | 100% | 100% | 91.47% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 66313 | RS Umum Tria Dipa | 4 | 2024 | 95.68% | 100% | 88.76% | 100% | 94.23% | 4.76% | 80% | 100% | 97.08% | 100% | 97.74% | 100% | 0 |
| 66314 | RS Umum Daerah Depati Bahrin | 4 | 2024 | 92.92% | 94% | 98.01% | 100% | 80.21% | 0% | 93.08% | 100% | 100% | 83.08% | 97.79% | 0% | 0 |
| 66315 | RS Umum Setia Mitra | 4 | 2024 | 96.46% | 100% | 100% | 100% | 92.5% | 0% | 86.21% | 100% | 93.2% | 85% | 100% | 100% | 0 |
| 66316 | RS Umum Almah | 4 | 2024 | 100% | 100% | 100% | 0% | 100% | 0% | 92.45% | 0% | 100% | 100% | 100% | 0% | 0 |
| 66317 | RS Umum Budi Kemuliaan Batam | 4 | 2024 | 97.5% | 100% | 99.35% | 100% | 99.42% | 0% | 90.36% | 95.65% | 98.04% | 23.08% | 100% | 100% | 0 |
| 66318 | RS Umum Handayani | 4 | 2024 | 80% | 86% | 95.31% | 100% | 85.16% | 0% | 85.94% | 100% | 97.33% | 83.78% | 100% | 100% | 0 |
| 66319 | RS Ketergantungan Obat | 4 | 2024 | 90.68% | 100% | 100% | % | 89.51% | 7.14% | 75.88% | 100% | 99.77% | 81.4% | 100% | 100% | 0 |
| 66320 | RS Kalbu Intan Medika | 4 | 2024 | 100% | 94% | 100% | % | 95.34% | 100% | 34.34% | 100% | 87.84% | 100% | 100% | 100% | 0 |
| 66321 | RS Umum Wisma Rini Pringsewu | 4 | 2024 | 81.9% | 88% | 87.65% | 0% | 98.1% | 0% | 82.84% | 100% | 91.46% | 47.62% | 93.01% | 100% | 0 |
| 66322 | RS Umum Daerah Batin Mangunang | 4 | 2024 | 90% | 100% | 100% | 0% | 89.2% | 0% | 90% | 100% | 88.71% | 100% | 100% | 0% | 0 |
| 66323 | RS Umum Santa Elisabeth Batam | 4 | 2024 | 92.69% | 97% | 100% | 100% | 69.55% | 0.55% | 96.87% | 100% | 97.2% | 43.75% | 100% | 100% | 0 |
| 66324 | RS Umum Daerah KH. Muhammad Thohir KRUI | 4 | 2024 | 95% | 100% | 100% | % | 84.47% | % | 100% | 100% | 94.16% | 100% | 100% | 100% | 0 |
| 66325 | RS Umum Zahirah | 4 | 2024 | 100% | 100% | 100% | 75% | 86.11% | 2.25% | 81.48% | 94.44% | 99.87% | 85.71% | 100% | 100% | 0 |
| 66326 | RS Umum Islam Asy-Syifaa Bandar Jaya | 4 | 2024 | 88.23% | 89% | 98.9% | 100% | 76.69% | 15.29% | 31.62% | 90.24% | 91.37% | 85% | 96.49% | 100% | 0 |
| 66327 | RS Umum Daerah Sjafrie Rachman Puding Besar | 4 | 2024 | 99.37% | 100% | 100% | 0% | 99.67% | 0% | 100% | 100% | 98.95% | 97.4% | 100% | 0% | 0 |
| 66328 | RS Utama | 4 | 2024 | 96.43% | 91% | 94.05% | 100% | 97.09% | 0% | 100% | 100% | 0% | 95.83% | 100% | 100% | 0 |
| 66329 | RS Umum Harapan Bunda | 4 | 2024 | 94.34% | 100% | 98.76% | 100% | 90.48% | 0% | 81.66% | 100% | 88.95% | 82.69% | 97.87% | 100% | 0 |
| 66330 | RS Umum Harapan Bunda Batam | 4 | 2024 | 96.47% | 100% | 100% | 100% | 86.95% | 0% | 71.31% | 98.26% | 0% | 85.71% | 100% | 100% | 0 |
| 66331 | RS Ibu dan Anak Ibunda | 4 | 2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 66332 | RS Rafflesia Bengkulu | 4 | 2024 | 76.92% | 82% | 98.88% | 100% | 98.54% | 0% | 67.74% | 100% | 90.46% | 82.35% | 100% | 100% | 0 |
| 66333 | RS Umum HI. Muhammad Yusuf | 4 | 2024 | 98.5% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 96.08% | 100% | 100% | 0% | 0 |
| 66334 | RS Umum Mardi Waluyo | 4 | 2024 | 94.97% | 78% | 99.8% | 0% | 94.27% | 0.36% | 85.45% | 100% | 92.96% | 85.71% | 100% | 80% | 0 |
| 66335 | RS Umum Daerah DR. Eko Maulana Ali | 4 | 2024 | 98.5% | 96% | 99.34% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0 |
| 66336 | RS Umum Daerah May Jen HM Ryacudu | 4 | 2024 | 81.93% | 100% | 100% | 100% | 86.45% | 0% | 100% | 100% | 100% | 95.45% | 100% | 100% | 0 |
| 66337 | RS Ibu dan Anak JWCC Asih | 4 | 2024 | 81.52% | 97% | 100% | 100% | 89.33% | 0% | 90.91% | 100% | 0% | 93.33% | 100% | 100% | 0 |
| 66338 | RS Ibu dan Anak Frisdhy Angel | 4 | 2024 | 88% | 97% | 100% | 0% | 75.58% | 0% | 70.97% | 100% | 98.94% | 94.12% | 100% | 100% | 0 |
| 66339 | RS Ibu dan Anak Mawar | 4 | 2024 | 85.5% | 100% | 100% | 100% | 86.67% | 7.14% | 100% | 73.33% | 86.75% | 76.47% | 100% | 85.71% | 0 |
| 66340 | RS Khusus Kanker MRCCC Siloam Semanggi | 4 | 2024 | 91.2% | 98% | 99.75% | 100% | 56.79% | 1.86% | 58.4% | 100% | 100% | 33.33% | 100% | 97% | 0 |
| 66341 | RS Azizah | 4 | 2024 | 81.78% | 91% | 100% | 100% | 84.73% | 0% | 91.37% | 100% | 96.22% | 92.54% | 100% | 100% | 0 |
| 66342 | RS Primaya Bhakti Wara | 4 | 2024 | 89.11% | 99% | 92.12% | 75% | 100% | 1.75% | 99.14% | 98.47% | 100% | 82.86% | 81.75% | 100% | 0 |
| 66343 | RS Umum Medistra | 4 | 2024 | 94.25% | 100% | 100% | 0% | 89.16% | 9.3% | 47.06% | 99.16% | 95.39% | 100% | 100% | 100% | 0 |
| 66344 | RS Medika Insani | 4 | 2024 | 96.03% | 92% | 100% | 100% | 79.87% | 0% | 25.99% | 100% | 93.13% | 100% | 57.7% | 100% | 0 |
| 66345 | RS Umum Imanuel Way Halim | 4 | 2024 | 85.63% | 94% | 98.88% | 100% | 67.41% | 12.79% | 64.46% | 100% | 94.36% | 92.5% | 97.64% | 100% | 0 |
| 66346 | RS Umum Bakti Timah Muntok | 4 | 2024 | 100% | 100% | 100% | 50% | 100% | 0% | 47.06% | 100% | 88.28% | 80% | 100% | 0% | 0 |
| 66347 | RS Umum Tebet | 4 | 2024 | 86% | 100% | 100% | 0% | 84.93% | 2.6% | 85.95% | 97.74% | 85.44% | 83.67% | 100% | 100% | 0 |
| 66348 | RS Umum Soedarsono Darmosoewito | 4 | 2024 | 100% | 100% | 100% | 100% | 80% | 0% | 83.53% | 100% | 92.19% | 100% | 100% | 100% | 0 |
| 66349 | RS Umum Daerah Ragab Begawe Caram | 4 | 2024 | 93% | 96% | 100% | 100% | 11.07% | 0% | 89.8% | 100% | 94% | 85.28% | 78.42% | 100% | 0 |
| 66350 | RS Orthopedi Siaga Raya | 4 | 2024 | 91.34% | 93% | 100% | % | 93.36% | 0% | 80% | 100% | 98.33% | 87.5% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.